MiaRec: MiaRec is an AI-powered call recording, transcription, and conversation intelligence platform for contact centers. Mobvoi TicNote: Portable AI voice recorder device that records, transcribes, translates, and summarizes meetings, calls, and lectures. We compare them on cost, capture approach, and day-to-day fit so you can choose faster.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist MiaRec when contact centers transcribing and analyzing customer calls for quality assurance and coaching matters most, and Mobvoi TicNote when transcribing lectures and interviews for students and journalists matters most. Run both through a week of actual calls to see which suits your workflow.
MiaRec is an AI-powered call recording, transcription, and conversation intelligence platform for contact centers.
Portable AI voice recorder device that records, transcribes, translates, and summarizes meetings, calls, and lectures.
MiaRec is a contact center intelligence platform built around compliant call recording, automatic speech-to-text transcription, and AI-driven conversation analytics. It captures voice interactions and can transcribe up to 100% of calls, automatically detecting and transcribing multiple languages within a single conversation. From those transcripts it generates structured call summaries, sentiment scores, and topic tags, and powers automated quality management (Auto QA) that evaluates interactions instead of relying on manual sampling. The platform also offers customer experience and revenue intelligence, screen recording, live monitoring, and automatic redaction of sensitive data such as card numbers, SSNs, and emails to support PCI DSS and PII/PHI compliance. It includes role-based access control, multi-tenant architecture, customizable retention policies, and API integration, and provides a tested integration for capturing Microsoft Teams contact center and back-office calls. MiaRec is aimed at contact center leaders, quality and compliance teams, sales managers, and customer service operations that need full visibility into recorded conversations rather than ad hoc sampling.
Best suited for
Mobvoi TicNote is a slim, portable AI voice recorder device paired with a companion app and cloud service for capturing and processing spoken content. The hardware is a lightweight card-style recorder (with related earbud-style recording options) built with multiple microphones for clear capture of meetings, calls, lectures, and conversations. Its built-in AI assistant, Shadow, transcribes audio in real time across more than 120 languages and generates concise summaries, meeting minutes, and mind maps from what was recorded. The device is designed to let users stay present in a conversation while it handles note-taking automatically, and processed transcripts and summaries are accessible through the TicNote cloud platform. Because it is a dedicated wearable-style recorder rather than software that joins a video call, TicNote is well suited to capturing in-person meetings, phone calls, interviews, and classes. Mobvoi positions it for immigrants and international students, journalists and reporters, global business teams, creators and podcasters, students and researchers, and sales and marketing professionals who need reliable transcription and summarization on the go without depending on a laptop or a meeting bot. Pricing varies by plan. Check the official website for current pricing.
Best suited for
MiaRec is custom pricing (contact sales); Mobvoi TicNote is a free tier with paid upgrades (freemium). Always confirm current pricing on each vendor's site before buying.
| Feature | MiaRec | Mobvoi TicNote |
|---|---|---|
| Core capability | Automatic speech-to-text transcription of up to 100% of calls with multi-language detection | Portable AI voice recorder hardware with multiple microphones |
| Standout feature | AI-generated call summaries, sentiment scoring, and topic/conversation tagging | Real-time transcription in 120+ languages |
| Team usage | Automated quality management (Auto QA) that evaluates every interaction | AI-generated summaries, meeting minutes, and mind maps |
| Integrations | Automatic redaction of sensitive data (card numbers, SSNs, emails) for PCI/PII/PHI compliance | Translation support across many languages |
| Languages & capture | Live call monitoring and screen recording | Cloud platform for accessing transcripts and summaries |
| Best-fit workflow | Microsoft Teams integration plus API access, multi-tenant architecture, and role-based access control | Captures in-person meetings, calls, and lectures without a bot |
MiaRec
Choose MiaRec if you need contact centers transcribing and analyzing customer calls for quality assurance and coaching — strengths include transcribes and analyzes the full volume of calls rather than relying on manual sampling.
Mobvoi TicNote
Choose Mobvoi TicNote if you need recording and summarizing in-person meetings and phone calls — strengths include dedicated hardware captures in-person meetings and calls reliably.
MiaRec
Mobvoi TicNote
It depends on your workflow. MiaRec is strong for contact centers transcribing and analyzing customer calls for quality assurance and coaching, while Mobvoi TicNote is strong for recording and summarizing in-person meetings and phone calls. Both transcribe and summarize meetings.
MiaRec is custom pricing and Mobvoi TicNote is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
You can — some teams pair them when each covers a different part of the meeting workflow.
More head-to-head comparisons involving MiaRec and Mobvoi TicNote.
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123 Notetaker AI: Microsoft Teams marketplace app from BlueSky Apps that shows live transcription in the Teams sidebar and emails AI meeting notes afterward. MiaRec: MiaRec is an AI-powered call recording, transcription, and conversation intelligence platform for contact centers. We compare them on cost, capture approach, and day-to-day fit so you can choose faster.