MiaRec: MiaRec is an AI-powered call recording, transcription, and conversation intelligence platform for contact centers. Mili: Agentic AI platform for wealth advisors with recording-free meeting notes that sync directly into the CRM. We compare them on cost, capture approach, and day-to-day fit so you can choose faster.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist MiaRec when contact centers transcribing and analyzing customer calls for quality assurance and coaching matters most, and Mili when automatically syncing meeting summaries and tasks into an advisor crm matters most. Run both through a week of actual calls to see which suits your workflow.
MiaRec is an AI-powered call recording, transcription, and conversation intelligence platform for contact centers.
Agentic AI platform for wealth advisors with recording-free meeting notes that sync directly into the CRM.
MiaRec is a contact center intelligence platform built around compliant call recording, automatic speech-to-text transcription, and AI-driven conversation analytics. It captures voice interactions and can transcribe up to 100% of calls, automatically detecting and transcribing multiple languages within a single conversation. From those transcripts it generates structured call summaries, sentiment scores, and topic tags, and powers automated quality management (Auto QA) that evaluates interactions instead of relying on manual sampling. The platform also offers customer experience and revenue intelligence, screen recording, live monitoring, and automatic redaction of sensitive data such as card numbers, SSNs, and emails to support PCI DSS and PII/PHI compliance. It includes role-based access control, multi-tenant architecture, customizable retention policies, and API integration, and provides a tested integration for capturing Microsoft Teams contact center and back-office calls. MiaRec is aimed at contact center leaders, quality and compliance teams, sales managers, and customer service operations that need full visibility into recorded conversations rather than ad hoc sampling.
Best suited for
Mili is an agentic AI platform built for wealth advisors that uses purpose-built agents to handle the busy work around client meetings and broader advisory operations. Its meeting agent delivers real-time, recording-free meeting notes across in-person, virtual, and phone conversations, capturing content through secure real-time streaming rather than joining calls as a bot or retaining audio recordings. After a meeting, Mili automatically generates professional summaries and follow-ups and updates CRM systems instantly, organizing notes and action items into custom formats suited to advisory work. Beyond note-taking, Mili offers a suite of specialized agents covering scheduling, data management, client onboarding, prospect research, compliance documentation, document processing, and marketing. The platform emphasizes a privacy-first, enterprise-grade posture with SOC 2 Type 2 certification, AES-256 encryption, PII redaction, and a commitment that client data does not train its models, running on AWS infrastructure. Mili integrates with advisor CRMs such as Wealthbox to sync meeting notes and tasks, and it is adopted by RIAs and broker-dealers, positioning itself as an operating layer across the advisor tech stack. Pricing varies by plan. Check the official website for current pricing.
Best suited for
MiaRec is custom pricing (contact sales); Mili is a free tier with paid upgrades (freemium). Always confirm current pricing on each vendor's site before buying.
| Feature | MiaRec | Mili |
|---|---|---|
| Core capability | Automatic speech-to-text transcription of up to 100% of calls with multi-language detection | Recording-free, real-time meeting notes via secure streaming |
| Standout feature | AI-generated call summaries, sentiment scoring, and topic/conversation tagging | Support for in-person, virtual, and phone meetings without joining as a bot |
| Team usage | Automated quality management (Auto QA) that evaluates every interaction | Automatic summaries, follow-ups, and instant CRM updates |
| Integrations | Automatic redaction of sensitive data (card numbers, SSNs, emails) for PCI/PII/PHI compliance | Custom note and action-item formats for advisory workflows |
| Languages & capture | Live call monitoring and screen recording | CRM sync with platforms such as Wealthbox |
| Best-fit workflow | Microsoft Teams integration plus API access, multi-tenant architecture, and role-based access control | Additional agents for scheduling, onboarding, prospecting, and compliance |
MiaRec
Choose MiaRec if you need contact centers transcribing and analyzing customer calls for quality assurance and coaching — strengths include transcribes and analyzes the full volume of calls rather than relying on manual sampling.
Mili
Choose Mili if you need capturing recording-free notes from in-person and virtual client meetings — strengths include recording-free capture appeals to privacy-conscious advisory firms.
MiaRec
Mili
It depends on your workflow. MiaRec is strong for contact centers transcribing and analyzing customer calls for quality assurance and coaching, while Mili is strong for capturing recording-free notes from in-person and virtual client meetings. Both transcribe and summarize meetings.
MiaRec is custom pricing and Mili is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
Yes. Many teams run more than one meeting assistant when the workflows are complementary.
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