Cresta: Enterprise contact-center AI platform combining real-time agent assist, autonomous AI agents, and conversation intelligence. Remi8: AI voice-notes and meeting-recording app positioned as a personal second brain across mobile and desktop. The right pick comes down to team size, budget, and the workflows you want to automate.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist Cresta when assisting contact-center agents in real time during customer conversations matters most, and Remi8 when building a searchable personal knowledge base from voice notes matters most. Try them side by side on real calls before deciding — needs vary by team.
Enterprise contact-center AI platform combining real-time agent assist, autonomous AI agents, and conversation intelligence.
AI voice-notes and meeting-recording app positioned as a personal second brain across mobile and desktop.
Cresta is an enterprise customer-experience AI platform that unifies human and AI agents across voice and digital channels. It captures conversations through integrations with major contact-center systems such as Genesys, NICE, Salesforce, Twilio, and Amazon Connect, then analyzes those interactions at scale to surface behavioral insights and deliver real-time guidance. Its Agent Assist listens to live conversations and provides agents with in-the-moment suggestions, knowledge, and next-best actions, while a Knowledge Agent proactively surfaces context-aware answers without manual prompting. Cresta's conversation intelligence analyzes 100% of interactions to identify the behaviors that drive outcomes, and its automated quality management scores conversations across the board so supervisors gain visibility without manual sampling. The platform also offers autonomous AI agents that can resolve customer conversations end to end, plus an Agent Operations Center that gives supervisors real-time visibility and intervention tools across both human and AI-led conversations. Cresta is built for large enterprise contact centers in industries such as financial services, travel and hospitality, telecommunications, insurance, and healthcare that need real-time assistance, coaching, and analytics at scale. Pricing varies by plan. Check the official website for current pricing.
Best suited for
Remi8 is an AI-powered voice notes and meeting recording application, published by Silent Infotech, that positions itself as a personal second brain for capturing and organizing spoken information. Users record audio with one tap, and Remi8 transcribes the speech and then layers AI on top to produce summaries with action items, identify speakers, and automatically categorize and tag content. Beyond formal meetings, it is built to capture quick voice notes, brainstorming sessions, calls, and personal reminders, and it makes everything searchable through AI-powered search across recordings. The app emphasizes connecting and organizing captured material rather than leaving it as isolated audio files, with features like smart reminders and cloud sync across devices. Remi8 is aimed at busy professionals such as founders, consultants, sales staff, project managers, and students who want hands-free capture that turns into structured, retrievable notes. It is available on iOS, Android, Windows, macOS, and the web, and the company also offers a companion pocket hardware recorder for capturing audio away from a phone or computer. Pricing varies by plan. Check the official website for current pricing.
Best suited for
Cresta is a free tier with paid upgrades (freemium); Remi8 is a free tier with paid upgrades (freemium). Always confirm current pricing on each vendor's site before buying.
| Feature | Cresta | Remi8 |
|---|---|---|
| Core capability | Real-time Agent Assist with live suggestions and knowledge | One-tap audio recording with transcription |
| Standout feature | Conversation intelligence analyzing 100% of interactions | AI summaries with action items and speaker identification |
| Team usage | Automated quality management and scoring across all calls | Automatic categorization and smart tagging of notes |
| Integrations | Knowledge Agent that proactively surfaces context-aware answers | AI-powered search across all recordings |
| Languages & capture | Autonomous AI agents for end-to-end conversation resolution | Cloud sync across devices |
| Best-fit workflow | Integrations with Genesys, NICE, Salesforce, Twilio, and Amazon Connect | Companion pocket hardware recorder option |
Cresta
Choose Cresta if you need assisting contact-center agents in real time during customer conversations — strengths include delivers real-time guidance during live conversations, not just post-call review.
Remi8
Choose Remi8 if you need founders and consultants capturing meetings and ideas on the go — strengths include captures a wide range of inputs beyond meetings, including quick voice memos and calls.
Cresta
Remi8
It depends on your workflow. Cresta is strong for assisting contact-center agents in real time during customer conversations, while Remi8 is strong for founders and consultants capturing meetings and ideas on the go. Both transcribe and summarize meetings.
Cresta is a free tier with paid upgrades and Remi8 is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
Yes. Many teams run more than one meeting assistant when the workflows are complementary.
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