JAVS Suite 9 (Justice AV Solutions): JAVS Suite 9 is a browser-based courtroom recording and logging platform that captures audio and video and uses AI to transcribe, caption, and translate proceedings in real time. JustCall: Cloud communications platform with AI call scoring, real-time agent assist, and conversation intelligence for sales coaching across voice and SMS. Which one wins depends on your platform mix, budget, and how hands-off you want notes to be.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist JAVS Suite 9 (Justice AV Solutions) when recording and logging in-person and hybrid court hearings matters most, and JustCall when reps getting live on-screen objection-handling prompts during calls matters most. Try them side by side on real calls before deciding — needs vary by team.
JAVS Suite 9 is a browser-based courtroom recording and logging platform that captures audio and video and uses AI to transcribe, caption, and translate proceedings in real time.
Cloud communications platform with AI call scoring, real-time agent assist, and conversation intelligence for sales coaching across voice and SMS.
JAVS Suite 9 is the courtroom recording and logging platform from Justice AV Solutions (JAVS), a Louisville, Kentucky company that has supplied court AV technology since the early 1980s and reports installations in more than 10,000 courtrooms across the United States and additional countries. The platform is local and browser-based, consolidating JAVS's previously separate AutoLog, Finder, Publisher, and Scheduler applications into one interface. It captures the audio and video record from connected courtroom hardware such as microphones and cameras, then applies AI speech recognition for instant transcription, speaker diarization (identifying who spoke based on microphone location), and on-screen real-time captioning to support ADA accessibility. It produces searchable, time-stamped records and can generate transcripts from official digital recordings, including editable Microsoft Word export, plus real-time translation into multiple languages. JAVS Suite 9 is purpose-built for courts handling in-person and hybrid hearings, serving federal, state, and local courts. It is aimed at court administrators, clerks, and recording staff rather than general consumers.
Best suited for
JustCall is a cloud-based communications platform for sales and support teams that layers AI coaching and conversation intelligence on top of voice, SMS, and WhatsApp. Its AI Call Scoring automatically evaluates every conversation against custom frameworks such as BANT, MEDDIC, or proprietary scorecards, with per-question breakdowns that show where reps underperform and scores that sync back to CRM records. Real-Time Agent Assist delivers on-screen prompts during active calls, with cues for objection handling, script adherence, and compliance alerts for regulated conversations. The conversation intelligence layer produces AI-generated call summaries with action items, talk-to-listen ratio analysis, sentiment tracking, filler-word and dead-air detection, and searchable transcripts across all conversations. Calls are recorded and transcribed automatically with speaker identification and moment highlighting. For live management, whisper and barge modes let managers coach mid-call. JustCall is used by thousands of teams across sales coaching, contact-center, and compliance-heavy sectors, and integrates with major CRMs. Headquartered in San Francisco, it is a live, operating product as of 2025/2026 used for new-rep ramp, coaching, and conversation analysis. Pricing varies by plan. Check the official website for current pricing.
Best suited for
JAVS Suite 9 (Justice AV Solutions) is custom pricing (contact sales); JustCall is a free tier with paid upgrades (freemium). Always confirm current pricing on each vendor's site before buying.
| Feature | JAVS Suite 9 (Justice AV Solutions) | JustCall |
|---|---|---|
| Core capability | Speaker diarization based on microphone location | CRM integrations and multi-channel voice, SMS, and WhatsApp |
| Standout feature | AI speech recognition (ASR) for real-time transcription | AI Call Scoring against custom frameworks (BANT, MEDDIC, or proprietary scorecards) with per-question breakdowns |
| Team usage | Real-time on-screen English captioning for ADA accessibility | Real-Time Agent Assist with on-screen prompts and compliance alerts during calls |
| Integrations | Real-time translation into 30+ languages | AI-generated call summaries with action items |
| Languages & capture | Editable Microsoft Word transcript export from official recordings | Conversation intelligence: talk-to-listen ratio, sentiment, filler-word and dead-air detection |
| Best-fit workflow | Searchable, time-stamped audio/video records with integrated logging | Automatic call recording and transcription with speaker identification and moment highlighting |
JAVS Suite 9 (Justice AV Solutions)
Choose JAVS Suite 9 (Justice AV Solutions) if you need recording and logging in-person and hybrid court hearings — strengths include purpose-built for courtroom recording with decades of court-specific experience and large installed base.
JustCall
Choose JustCall if you need sales teams scoring every call against meddic or bant and syncing results to the crm — strengths include custom scoring frameworks (bant, meddic) give structured, repeatable call evaluation.
JAVS Suite 9 (Justice AV Solutions)
JustCall
It depends on your workflow. JAVS Suite 9 (Justice AV Solutions) is strong for recording and logging in-person and hybrid court hearings, while JustCall is strong for sales teams scoring every call against meddic or bant and syncing results to the crm. Both transcribe and summarize meetings.
JAVS Suite 9 (Justice AV Solutions) is custom pricing and JustCall is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
Sure. Running both makes sense when their strengths don't overlap and the budget allows.
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