Eleveo: Eleveo is an AI-driven contact center workforce optimization platform that records, transcribes, and analyzes customer calls and interactions. Zeemo: Zeemo is an AI auto-captioning and transcription tool that converts videos, podcasts, interviews, and voice recordings into text and time-synced subtitles, with translation into many languages. We compare them on cost, capture approach, and day-to-day fit so you can choose faster.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist Eleveo when recording and transcribing customer service and sales calls at scale matters most, and Zeemo when auto-generating and styling captions for social media and youtube videos matters most. Run both through a week of actual calls to see which suits your workflow.
Eleveo is an AI-driven contact center workforce optimization platform that records, transcribes, and analyzes customer calls and interactions.
Zeemo is an AI auto-captioning and transcription tool that converts videos, podcasts, interviews, and voice recordings into text and time-synced subtitles, with translation into many languages.
Eleveo is a workforce optimization software suite built for contact centers, combining call recording, quality management, speech analytics, and workforce management. Its media capture component records voice calls, video, and agent screens across multiple channels, while AI-driven speech analytics applies continuous speech recognition to produce call transcriptions, automated summaries, sentiment detection, topic categorization, and flags. From transcriptions it surfaces highlights, next steps, and trends, and summaries can be exported to CRM systems via an open API. The platform also includes agent scheduling and forecasting, plus compliance tooling for regulations such as GDPR, PCI-DSS, and TCPA. It integrates with major contact center and calling platforms including Cisco Webex Contact Center, Webex Calling, Microsoft Teams, Amazon Connect, Genesys, and Unify OpenScape, with on-premises, cloud, and hybrid deployment options. Eleveo is aimed at mid-market and enterprise contact centers and quality, compliance, and operations teams that need to capture, transcribe, and review customer conversations at scale rather than individual meeting note-taking.
Best suited for
Zeemo is an AI-powered captioning, subtitling, and transcription platform aimed at content creators, podcasters, YouTubers, educators, and marketing teams. Users upload an audio or video file (or paste a video link), and Zeemo's speech recognition automatically converts the speech into time-synced captions or a plain-text transcript. Beyond social-video subtitles, it offers a dedicated transcription service for recorded interviews, meetings, lectures, podcasts, songs, and voice recordings, producing editable text that can be exported. It supports a broad set of languages for recognition and can translate captions and subtitles into many additional languages for localized content. A batch-editing interface lets users correct and refine transcripts efficiently, and captions can be styled with fonts, colors, templates, emojis, and effects before export. Outputs include caption-burned video plus subtitle and text formats such as SRT, ASS, and TXT. Zeemo runs in the browser with no install required and also offers dedicated iOS and Android apps for transcribing and captioning on the go.
Best suited for
Eleveo is custom pricing (contact sales); Zeemo is a free tier with paid upgrades (freemium). Always confirm current pricing on each vendor's site before buying.
| Feature | Eleveo | Zeemo |
|---|---|---|
| Core capability | AI speech analytics with continuous speech-to-text transcription | AI auto-captioning that generates time-synced subtitles from video and audio |
| Standout feature | Omnichannel media capture (voice, video, and screen recording) | Audio/video transcription for interviews, meetings, lectures, podcasts, and voice recordings |
| Team usage | Automated call summaries with highlights, topics, and next steps | Multilingual subtitle recognition with translation into many additional languages |
| Integrations | Sentiment detection and conversation categorization across interactions | Batch transcript and subtitle editing for fast corrections |
| Languages & capture | Workforce management with AI forecasting and agent scheduling | Caption styling with fonts, colors, templates, emojis, GIFs, and stickers |
| Best-fit workflow | Compliance tooling for GDPR, PCI-DSS, and TCPA | Export to multiple formats including captioned video, SRT, ASS, and TXT |
Eleveo
Choose Eleveo if you need recording and transcribing customer service and sales calls at scale — strengths include analyzes and transcribes 100% of recorded interactions, not just samples.
Zeemo
Choose Zeemo if you need transcribing recorded interviews, podcasts, and voice recordings into editable text — strengths include handles both polished social-video captions and plain transcription of meetings, interviews, and podcasts.
Eleveo
Zeemo
It depends on your workflow. Eleveo is strong for recording and transcribing customer service and sales calls at scale, while Zeemo is strong for transcribing recorded interviews, podcasts, and voice recordings into editable text. Both transcribe and summarize meetings.
Eleveo is custom pricing and Zeemo is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
Often yes: teams combine tools when one handles capture and another handles analysis.
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