Eleveo: Eleveo is an AI-driven contact center workforce optimization platform that records, transcribes, and analyzes customer calls and interactions. EventCAT: AI platform that delivers real-time subtitles and voice interpretation in 50+ languages for conferences, webinars, and online meetings. We compare them on cost, capture approach, and day-to-day fit so you can choose faster.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist Eleveo when recording and transcribing customer service and sales calls at scale matters most, and EventCAT when adding real-time translation and captions to zoom, teams, or google meet webinars matters most. Trial each on a few real meetings before you commit — the better fit usually shows fast.
Eleveo is an AI-driven contact center workforce optimization platform that records, transcribes, and analyzes customer calls and interactions.
AI platform that delivers real-time subtitles and voice interpretation in 50+ languages for conferences, webinars, and online meetings.
Eleveo is a workforce optimization software suite built for contact centers, combining call recording, quality management, speech analytics, and workforce management. Its media capture component records voice calls, video, and agent screens across multiple channels, while AI-driven speech analytics applies continuous speech recognition to produce call transcriptions, automated summaries, sentiment detection, topic categorization, and flags. From transcriptions it surfaces highlights, next steps, and trends, and summaries can be exported to CRM systems via an open API. The platform also includes agent scheduling and forecasting, plus compliance tooling for regulations such as GDPR, PCI-DSS, and TCPA. It integrates with major contact center and calling platforms including Cisco Webex Contact Center, Webex Calling, Microsoft Teams, Amazon Connect, Genesys, and Unify OpenScape, with on-premises, cloud, and hybrid deployment options. Eleveo is aimed at mid-market and enterprise contact centers and quality, compliance, and operations teams that need to capture, transcribe, and review customer conversations at scale rather than individual meeting note-taking.
Best suited for
EventCAT is an AI-powered real-time interpretation and subtitling platform built by XL8 Inc. for meetings, webinars, and live conferences. It converts spoken audio into live captions and synthesized voice translation across more than 50 languages, allowing multilingual audiences to follow sessions without traditional interpreter booths. The platform offers two products: an OnlineMeeting mode that integrates with Zoom, Google Meet, and Microsoft Teams, and a Conference mode designed for in-person and hybrid events. For conferences, each session generates a unique QR code so attendees can view or listen to captions in their preferred language on a phone or tablet, while subtitles can also be projected on main event screens and pushed to YouTube and OBS streams. EventCAT exposes two processing modes, one tuned for low latency and one tuned for accuracy, and supports custom glossaries for industry and company-specific terminology. After an event it produces downloadable transcripts in multiple languages and AI-generated summaries. The service advertises SOC 2 certification and a stated policy of not storing or training on user data, and it is actively operating in 2025 and 2026. Pricing varies by plan. Check the official website for current pricing.
Best suited for
Eleveo is custom pricing (contact sales); EventCAT is a free tier with paid upgrades (freemium). Always confirm current pricing on each vendor's site before buying.
| Feature | Eleveo | EventCAT |
|---|---|---|
| Core capability | AI speech analytics with continuous speech-to-text transcription | Real-time AI subtitles and synthesized voice interpretation in 50+ languages |
| Standout feature | Omnichannel media capture (voice, video, and screen recording) | Conference mode with per-session QR codes for attendees plus main-screen subtitle display |
| Team usage | Automated call summaries with highlights, topics, and next steps | Integrations with Zoom, Google Meet, Microsoft Teams, YouTube, and OBS |
| Integrations | Sentiment detection and conversation categorization across interactions | Selectable speed-prioritized and accuracy-prioritized translation modes |
| Languages & capture | Workforce management with AI forecasting and agent scheduling | Custom glossaries for industry and proper-noun accuracy |
| Best-fit workflow | Compliance tooling for GDPR, PCI-DSS, and TCPA | Post-event downloadable multilingual transcripts and AI summaries |
Eleveo
Choose Eleveo if you need recording and transcribing customer service and sales calls at scale — strengths include analyzes and transcribes 100% of recorded interactions, not just samples.
EventCAT
Choose EventCAT if you need providing multilingual live subtitles and audio at in-person conferences and seminars — strengths include combines both live captions and voice interpretation in one platform.
Eleveo
EventCAT
It depends on your workflow. Eleveo is strong for recording and transcribing customer service and sales calls at scale, while EventCAT is strong for providing multilingual live subtitles and audio at in-person conferences and seminars. Both transcribe and summarize meetings.
Eleveo is custom pricing and EventCAT is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
Sure. Running both makes sense when their strengths don't overlap and the budget allows.
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