Eleveo: Eleveo is an AI-driven contact center workforce optimization platform that records, transcribes, and analyzes customer calls and interactions. Whisper Notes: Offline, privacy-first Whisper transcription app for iPhone and Mac that records and, on Mac, summarizes meetings and recordings. Here's where each one pulls ahead on pricing, features, and the meetings it suits best.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist Eleveo when recording and transcribing customer service and sales calls at scale matters most, and Whisper Notes when summarizing and querying meeting recordings on a mac matters most. Test each on your own meetings; the right choice tends to become obvious quickly.
Eleveo is an AI-driven contact center workforce optimization platform that records, transcribes, and analyzes customer calls and interactions.
Offline, privacy-first Whisper transcription app for iPhone and Mac that records and, on Mac, summarizes meetings and recordings.
Eleveo is a workforce optimization software suite built for contact centers, combining call recording, quality management, speech analytics, and workforce management. Its media capture component records voice calls, video, and agent screens across multiple channels, while AI-driven speech analytics applies continuous speech recognition to produce call transcriptions, automated summaries, sentiment detection, topic categorization, and flags. From transcriptions it surfaces highlights, next steps, and trends, and summaries can be exported to CRM systems via an open API. The platform also includes agent scheduling and forecasting, plus compliance tooling for regulations such as GDPR, PCI-DSS, and TCPA. It integrates with major contact center and calling platforms including Cisco Webex Contact Center, Webex Calling, Microsoft Teams, Amazon Connect, Genesys, and Unify OpenScape, with on-premises, cloud, and hybrid deployment options. Eleveo is aimed at mid-market and enterprise contact centers and quality, compliance, and operations teams that need to capture, transcribe, and review customer conversations at scale rather than individual meeting note-taking.
Best suited for
Whisper Notes is a privacy-first voice transcription app for iPhone and Mac that runs OpenAI's Whisper speech-recognition model entirely on-device, with no cloud uploads. It records voice or imports audio files such as MP3, M4A, and WAV, and transcribes across more than 100 languages while keeping all processing local. On Mac, it adds AI-powered features including auto-generated titles, summaries, and a chat function to ask questions about transcripts on recordings of three minutes or longer, and it can record meetings from Microsoft Teams, Zoom, and Google Meet as well as offer system-wide dictation via the Fn key. The iPhone app focuses on transcription with quick lock-screen recording, timestamps, and export, while AI summaries on iPhone are noted as not yet available. The app uses a one-time purchase model rather than a subscription, with separate purchases per platform, and the Mac version offers a limited free trial before unlocking unlimited use. It requires Apple Neural Engine hardware (iPhone 12 or newer) and M-series Macs. The developer reports a substantial user base, and the offline, no-subscription approach makes it appealing for users with privacy or confidentiality concerns. Pricing varies by plan. Check the official website for current pricing.
Best suited for
Eleveo is custom pricing (contact sales); Whisper Notes is a free tier with paid upgrades (freemium). Always confirm current pricing on each vendor's site before buying.
| Feature | Eleveo | Whisper Notes |
|---|---|---|
| Core capability | AI speech analytics with continuous speech-to-text transcription | 100% on-device, offline transcription with no cloud uploads |
| Standout feature | Omnichannel media capture (voice, video, and screen recording) | Whisper-based transcription across 100+ languages |
| Team usage | Automated call summaries with highlights, topics, and next steps | Mac AI summaries, auto titles, and transcript chat (3+ minute recordings) |
| Integrations | Sentiment detection and conversation categorization across interactions | Mac meeting recording for Teams, Zoom, and Google Meet |
| Languages & capture | Workforce management with AI forecasting and agent scheduling | System-wide Fn-key dictation on Mac |
| Best-fit workflow | Compliance tooling for GDPR, PCI-DSS, and TCPA | Audio file import, timestamps, and export |
Eleveo
Choose Eleveo if you need recording and transcribing customer service and sales calls at scale — strengths include analyzes and transcribes 100% of recorded interactions, not just samples.
Whisper Notes
Choose Whisper Notes if you need transcribing confidential meetings or interviews entirely offline — strengths include fully offline processing is strong for privacy and confidential recordings.
Eleveo
Whisper Notes
It depends on your workflow. Eleveo is strong for recording and transcribing customer service and sales calls at scale, while Whisper Notes is strong for transcribing confidential meetings or interviews entirely offline. Both transcribe and summarize meetings.
Eleveo is custom pricing and Whisper Notes is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
Yes. Many teams run more than one meeting assistant when the workflows are complementary.
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