Eleveo: Eleveo is an AI-driven contact center workforce optimization platform that records, transcribes, and analyzes customer calls and interactions. Whisper Memos: iPhone and Apple Watch voice recorder that transcribes memos and meetings and emails you a formatted transcript with an AI summary. This comparison weighs them on pricing, features, and everyday workflow fit.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist Eleveo when recording and transcribing customer service and sales calls at scale matters most, and Whisper Memos when recording meetings and extracting action items via custom summary prompts matters most. Run both through a week of actual calls to see which suits your workflow.
Eleveo is an AI-driven contact center workforce optimization platform that records, transcribes, and analyzes customer calls and interactions.
iPhone and Apple Watch voice recorder that transcribes memos and meetings and emails you a formatted transcript with an AI summary.
Eleveo is a workforce optimization software suite built for contact centers, combining call recording, quality management, speech analytics, and workforce management. Its media capture component records voice calls, video, and agent screens across multiple channels, while AI-driven speech analytics applies continuous speech recognition to produce call transcriptions, automated summaries, sentiment detection, topic categorization, and flags. From transcriptions it surfaces highlights, next steps, and trends, and summaries can be exported to CRM systems via an open API. The platform also includes agent scheduling and forecasting, plus compliance tooling for regulations such as GDPR, PCI-DSS, and TCPA. It integrates with major contact center and calling platforms including Cisco Webex Contact Center, Webex Calling, Microsoft Teams, Amazon Connect, Genesys, and Unify OpenScape, with on-premises, cloud, and hybrid deployment options. Eleveo is aimed at mid-market and enterprise contact centers and quality, compliance, and operations teams that need to capture, transcribe, and review customer conversations at scale rather than individual meeting note-taking.
Best suited for
Whisper Memos is an AI voice-recording app for iPhone and Apple Watch, created by independent developer Vojtech Rinik, that records spoken memos and delivers them back as nicely formatted email transcripts within seconds. You can start a recording from a one-tap iPhone lock-screen widget or hands-free from an Apple Watch complication, making it suited to quick capture of rambling thoughts, meeting notes, lectures, or journal entries. Under the hood it offers multiple transcription engines, including OpenAI Whisper, ElevenLabs, and Cohere, and supports many languages with automatic paragraphing. Every voice note can get an automatic AI summary, and you can create custom summary tabs with your own prompts, for example to extract action items from meeting notes or to reorganize thoughts by topic. The app supports importing audio files in formats such as MP3, M4A, WAV, AAC, and FLAC. An Agents system routes different memos to different destinations, and integrations cover Notion, Trello, Things 3, Todoist, Day One, Evernote, Reflect, and Drafts, plus thousands more via Zapier or Mail Drop. It markets itself explicitly as a dictaphone, an audio recorder for meetings, and a voice journaling app, and has been covered by outlets like Six Colors and MacSparky. Pricing varies by plan. Check the official website for current pricing.
Best suited for
Eleveo is custom pricing (contact sales); Whisper Memos is a free tier with paid upgrades (freemium). Always confirm current pricing on each vendor's site before buying.
| Feature | Eleveo | Whisper Memos |
|---|---|---|
| Core capability | AI speech analytics with continuous speech-to-text transcription | One-tap iPhone lock-screen and hands-free Apple Watch recording |
| Standout feature | Omnichannel media capture (voice, video, and screen recording) | Multiple transcription engines (OpenAI Whisper, ElevenLabs, Cohere) |
| Team usage | Automated call summaries with highlights, topics, and next steps | Automatic AI summaries with custom prompt-based summary tabs |
| Integrations | Sentiment detection and conversation categorization across interactions | Transcripts delivered as formatted email with automatic paragraphs |
| Languages & capture | Workforce management with AI forecasting and agent scheduling | Audio file import (MP3, M4A, WAV, AAC, FLAC) |
| Best-fit workflow | Compliance tooling for GDPR, PCI-DSS, and TCPA | Integrations with Notion, Things 3, Todoist, Day One, and Zapier |
Eleveo
Choose Eleveo if you need recording and transcribing customer service and sales calls at scale — strengths include analyzes and transcribes 100% of recorded interactions, not just samples.
Whisper Memos
Choose Whisper Memos if you need dictating quick notes or ideas hands-free and receiving them by email — strengths include frictionless capture from lock screen or apple watch.
Eleveo
Whisper Memos
It depends on your workflow. Eleveo is strong for recording and transcribing customer service and sales calls at scale, while Whisper Memos is strong for dictating quick notes or ideas hands-free and receiving them by email. Both transcribe and summarize meetings.
Eleveo is custom pricing and Whisper Memos is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
Sure. Running both makes sense when their strengths don't overlap and the budget allows.
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