Eleveo: Eleveo is an AI-driven contact center workforce optimization platform that records, transcribes, and analyzes customer calls and interactions. Voibe: Voibe is a private, offline AI dictation app for Apple Silicon Macs that converts speech to text on-device and inserts it into any app via a hold-to-speak hotkey. The right pick comes down to team size, budget, and the workflows you want to automate.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist Eleveo when recording and transcribing customer service and sales calls at scale matters most, and Voibe when writing prompts and queries into ai tools like chatgpt and claude by voice matters most. Run both through a week of actual calls to see which suits your workflow.
Eleveo is an AI-driven contact center workforce optimization platform that records, transcribes, and analyzes customer calls and interactions.
Voibe is a private, offline AI dictation app for Apple Silicon Macs that converts speech to text on-device and inserts it into any app via a hold-to-speak hotkey.
Eleveo is a workforce optimization software suite built for contact centers, combining call recording, quality management, speech analytics, and workforce management. Its media capture component records voice calls, video, and agent screens across multiple channels, while AI-driven speech analytics applies continuous speech recognition to produce call transcriptions, automated summaries, sentiment detection, topic categorization, and flags. From transcriptions it surfaces highlights, next steps, and trends, and summaries can be exported to CRM systems via an open API. The platform also includes agent scheduling and forecasting, plus compliance tooling for regulations such as GDPR, PCI-DSS, and TCPA. It integrates with major contact center and calling platforms including Cisco Webex Contact Center, Webex Calling, Microsoft Teams, Amazon Connect, Genesys, and Unify OpenScape, with on-premises, cloud, and hybrid deployment options. Eleveo is aimed at mid-market and enterprise contact centers and quality, compliance, and operations teams that need to capture, transcribe, and review customer conversations at scale rather than individual meeting note-taking.
Best suited for
Voibe is a Mac dictation app that turns speech into text entirely on-device, so audio never leaves the machine. Built for Apple Silicon Macs (M1 through M4) running macOS 13 or later, it runs optimized OpenAI Whisper models locally and works with no internet connection. You hold a hotkey (such as the Fn key), speak, and release; Voibe transcribes the audio and inserts the resulting text directly into whatever app is focused. It works system-wide across Mail, Notes, browsers, Slack, VS Code, ChatGPT, Claude and other text fields, rather than in a single dedicated window. The app supports a custom dictionary for names, jargon and technical vocabulary, plus smart punctuation. Because everything is processed locally and the audio is discarded after transcription, it is positioned for professionals handling confidential or NDA-protected work, including lawyers, consultants and developers. Voibe is a voice-to-text dictation tool focused on fast, accurate, private text entry; it is not a meeting recorder or conversation-intelligence platform. A Windows version is on a waitlist.
Best suited for
Eleveo is custom pricing (contact sales); Voibe is a free tier with paid upgrades (freemium). Always confirm current pricing on each vendor's site before buying.
| Feature | Eleveo | Voibe |
|---|---|---|
| Core capability | AI speech analytics with continuous speech-to-text transcription | Automatic smart punctuation |
| Standout feature | Omnichannel media capture (voice, video, and screen recording) | Fully on-device speech-to-text using OpenAI Whisper models optimized for Apple Silicon (no cloud upload) |
| Team usage | Automated call summaries with highlights, topics, and next steps | Hold-to-speak hotkey that inserts dictated text into any app's focused text field |
| Integrations | Sentiment detection and conversation categorization across interactions | Works offline with no internet connection required |
| Languages & capture | Workforce management with AI forecasting and agent scheduling | Custom dictionary for names, jargon, and technical vocabulary |
| Best-fit workflow | Compliance tooling for GDPR, PCI-DSS, and TCPA | System-wide compatibility across Mail, Notes, browsers, Slack, VS Code, ChatGPT and more |
Eleveo
Choose Eleveo if you need recording and transcribing customer service and sales calls at scale — strengths include analyzes and transcribes 100% of recorded interactions, not just samples.
Voibe
Choose Voibe if you need dictating emails, messages, and long-form documents directly into any mac app — strengths include strong privacy posture: transcription happens locally and audio is discarded, so no data leaves the mac.
Eleveo
Voibe
It depends on your workflow. Eleveo is strong for recording and transcribing customer service and sales calls at scale, while Voibe is strong for dictating emails, messages, and long-form documents directly into any mac app. Both transcribe and summarize meetings.
Eleveo is custom pricing and Voibe is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
Sure. Running both makes sense when their strengths don't overlap and the budget allows.
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