Eleveo: Eleveo is an AI-driven contact center workforce optimization platform that records, transcribes, and analyzes customer calls and interactions. Turbo AI: Turbo AI is an AI note-taking and study platform that records or ingests audio, video, and documents and turns them into transcribed, structured notes, flashcards, quizzes, and AI podcasts. The right pick comes down to team size, budget, and the workflows you want to automate.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist Eleveo when recording and transcribing customer service and sales calls at scale matters most, and Turbo AI when capturing meetings or brainstorming sessions and turning them into structured notes matters most. Test each on your own meetings; the right choice tends to become obvious quickly.
Eleveo is an AI-driven contact center workforce optimization platform that records, transcribes, and analyzes customer calls and interactions.
Turbo AI is an AI note-taking and study platform that records or ingests audio, video, and documents and turns them into transcribed, structured notes, flashcards, quizzes, and AI podcasts.
Eleveo is a workforce optimization software suite built for contact centers, combining call recording, quality management, speech analytics, and workforce management. Its media capture component records voice calls, video, and agent screens across multiple channels, while AI-driven speech analytics applies continuous speech recognition to produce call transcriptions, automated summaries, sentiment detection, topic categorization, and flags. From transcriptions it surfaces highlights, next steps, and trends, and summaries can be exported to CRM systems via an open API. The platform also includes agent scheduling and forecasting, plus compliance tooling for regulations such as GDPR, PCI-DSS, and TCPA. It integrates with major contact center and calling platforms including Cisco Webex Contact Center, Webex Calling, Microsoft Teams, Amazon Connect, Genesys, and Unify OpenScape, with on-premises, cloud, and hybrid deployment options. Eleveo is aimed at mid-market and enterprise contact centers and quality, compliance, and operations teams that need to capture, transcribe, and review customer conversations at scale rather than individual meeting note-taking.
Best suited for
Turbo AI, formerly TurboLearn AI, is an AI-powered note-taking and study workspace that converts spoken and written content into organized, editable study materials. Users can record lectures, meetings, or brainstorming sessions live in the app, or upload PDFs, videos, and audio files (common formats such as MP3, WAV, M4A and others). The platform transcribes the audio, applies speaker diarization to identify who is speaking, and adds timestamps and key-concept highlights, then generates structured notes. From those notes it can produce flashcards, quizzes, practice tests, and AI-generated audio podcast summaries. A Google Docs-style editor supports collaborative, real-time editing alongside an AI teammate that can refine, comment on, and reorganize notes, including handling math formulas, chemical equations, and code. Turbo AI is available on the web and on iOS and Android, with a desktop app announced as coming soon, and notes sync across devices. It is aimed primarily at students, educators, and professionals who want to capture lectures and meetings and convert them into reviewable knowledge. The company reports more than 5 million users.
Best suited for
Eleveo is custom pricing (contact sales); Turbo AI is a free tier with paid upgrades (freemium). Always confirm current pricing on each vendor's site before buying.
| Feature | Eleveo | Turbo AI |
|---|---|---|
| Core capability | AI speech analytics with continuous speech-to-text transcription | Live recording of lectures and meetings with instant AI transcription |
| Standout feature | Omnichannel media capture (voice, video, and screen recording) | Speaker diarization plus timestamps and key-concept highlighting |
| Team usage | Automated call summaries with highlights, topics, and next steps | Upload of PDFs, videos, and common audio formats for transcription |
| Integrations | Sentiment detection and conversation categorization across interactions | Auto-generated study materials: notes, flashcards, quizzes, and AI podcasts |
| Languages & capture | Workforce management with AI forecasting and agent scheduling | Collaborative Google Docs-style editor with an AI teammate |
| Best-fit workflow | Compliance tooling for GDPR, PCI-DSS, and TCPA | Cross-device sync across web, iOS, and Android |
Eleveo
Choose Eleveo if you need recording and transcribing customer service and sales calls at scale — strengths include analyzes and transcribes 100% of recorded interactions, not just samples.
Turbo AI
Choose Turbo AI if you need recording and transcribing university lectures into reviewable study notes — strengths include records live audio and also accepts uploads, transcribing both into structured notes.
Eleveo
Turbo AI
It depends on your workflow. Eleveo is strong for recording and transcribing customer service and sales calls at scale, while Turbo AI is strong for recording and transcribing university lectures into reviewable study notes. Both transcribe and summarize meetings.
Eleveo is custom pricing and Turbo AI is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
Yes. Many teams run more than one meeting assistant when the workflows are complementary.
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