Eleveo: Eleveo is an AI-driven contact center workforce optimization platform that records, transcribes, and analyzes customer calls and interactions. TranscribeGo: A browser-based AI transcription tool that converts uploaded files, social-media clips, and voice notes into text with automatic summaries and translations. Below, they line up on price, capture method, and how each fits a real meeting stack.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist Eleveo when recording and transcribing customer service and sales calls at scale matters most, and TranscribeGo when students transcribing and summarizing lecture recordings matters most. Run both through a week of actual calls to see which suits your workflow.
Eleveo is an AI-driven contact center workforce optimization platform that records, transcribes, and analyzes customer calls and interactions.
A browser-based AI transcription tool that converts uploaded files, social-media clips, and voice notes into text with automatic summaries and translations.
Eleveo is a workforce optimization software suite built for contact centers, combining call recording, quality management, speech analytics, and workforce management. Its media capture component records voice calls, video, and agent screens across multiple channels, while AI-driven speech analytics applies continuous speech recognition to produce call transcriptions, automated summaries, sentiment detection, topic categorization, and flags. From transcriptions it surfaces highlights, next steps, and trends, and summaries can be exported to CRM systems via an open API. The platform also includes agent scheduling and forecasting, plus compliance tooling for regulations such as GDPR, PCI-DSS, and TCPA. It integrates with major contact center and calling platforms including Cisco Webex Contact Center, Webex Calling, Microsoft Teams, Amazon Connect, Genesys, and Unify OpenScape, with on-premises, cloud, and hybrid deployment options. Eleveo is aimed at mid-market and enterprise contact centers and quality, compliance, and operations teams that need to capture, transcribe, and review customer conversations at scale rather than individual meeting note-taking.
Best suited for
TranscribeGo is a browser-based AI transcription platform that turns audio and video into accurate text. Users can upload files, record directly in the web app, paste links from YouTube, TikTok, Instagram, and other platforms, or send voice notes through WhatsApp and a Telegram bot. It is aimed at journalists turning interviews into articles, students transcribing lectures, content creators generating subtitles, and professionals who need fast voice-to-text. Beyond raw transcription, every output can include a smart AI summary of long recordings such as hour-long interviews or multi-hour lectures, plus extraction of key points, main topics, and exact quotes. The tool supports more than 90 languages with automatic language detection and one-click translation, speaker diarization, and timestamps, and it exports to formats including PDF, Word, and SRT subtitles. It also offers article generation and auto-generated visuals on higher tiers. TranscribeGo is positioned as an affordable, no-friction transcriber for people working with files and online video rather than live meeting calls.
Best suited for
Eleveo is custom pricing (contact sales); TranscribeGo is a free tier with paid upgrades (freemium). Always confirm current pricing on each vendor's site before buying.
| Feature | Eleveo | TranscribeGo |
|---|---|---|
| Core capability | AI speech analytics with continuous speech-to-text transcription | Transcribes uploaded audio/video files plus in-browser recordings |
| Standout feature | Omnichannel media capture (voice, video, and screen recording) | Native URL transcription from YouTube, TikTok, Instagram, and other platforms without downloading |
| Team usage | Automated call summaries with highlights, topics, and next steps | Smart AI summaries of long interviews and lectures, with key points and quote extraction |
| Integrations | Sentiment detection and conversation categorization across interactions | Support for 90+ languages with automatic detection and one-click translation |
| Languages & capture | Workforce management with AI forecasting and agent scheduling | Speaker diarization and timestamps with export to PDF, Word, and SRT subtitles |
| Best-fit workflow | Compliance tooling for GDPR, PCI-DSS, and TCPA | Voice-note transcription via WhatsApp and a Telegram bot |
Eleveo
Choose Eleveo if you need recording and transcribing customer service and sales calls at scale — strengths include analyzes and transcribes 100% of recorded interactions, not just samples.
TranscribeGo
Choose TranscribeGo if you need journalists transcribing recorded interviews and turning them into articles — strengths include accepts an unusually wide range of inputs (files, social clips, whatsapp/telegram voice notes) including url transcription on the free tier.
Eleveo
TranscribeGo
It depends on your workflow. Eleveo is strong for recording and transcribing customer service and sales calls at scale, while TranscribeGo is strong for journalists transcribing recorded interviews and turning them into articles. Both transcribe and summarize meetings.
Eleveo is custom pricing and TranscribeGo is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
You can — some teams pair them when each covers a different part of the meeting workflow.
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