Eleveo: Eleveo is an AI-driven contact center workforce optimization platform that records, transcribes, and analyzes customer calls and interactions. 听脑AI: Chinese AI recording-to-text assistant that transcribes meetings in real time and generates structured minutes. Below, they line up on price, capture method, and how each fits a real meeting stack.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist Eleveo when recording and transcribing customer service and sales calls at scale matters most, and 听脑AI when capturing classroom or lecture notes from recordings matters most. Try them side by side on real calls before deciding — needs vary by team.
Eleveo is an AI-driven contact center workforce optimization platform that records, transcribes, and analyzes customer calls and interactions.
Chinese AI recording-to-text assistant that transcribes meetings in real time and generates structured minutes.
Eleveo is a workforce optimization software suite built for contact centers, combining call recording, quality management, speech analytics, and workforce management. Its media capture component records voice calls, video, and agent screens across multiple channels, while AI-driven speech analytics applies continuous speech recognition to produce call transcriptions, automated summaries, sentiment detection, topic categorization, and flags. From transcriptions it surfaces highlights, next steps, and trends, and summaries can be exported to CRM systems via an open API. The platform also includes agent scheduling and forecasting, plus compliance tooling for regulations such as GDPR, PCI-DSS, and TCPA. It integrates with major contact center and calling platforms including Cisco Webex Contact Center, Webex Calling, Microsoft Teams, Amazon Connect, Genesys, and Unify OpenScape, with on-premises, cloud, and hybrid deployment options. Eleveo is aimed at mid-market and enterprise contact centers and quality, compliance, and operations teams that need to capture, transcribe, and review customer conversations at scale rather than individual meeting note-taking.
Best suited for
听脑AI (TingNao AI) is a Chinese AI recording and transcription assistant operated by Shanghai Xiuyu Network Technology Co., Ltd. It converts speech to text in real time and is positioned for scenarios such as meetings, classroom notes, and sales calls. The service offers live recording transcription, multi-speaker recognition to distinguish different participants, and automatic summarization that produces structured meeting minutes with key points and action items. Users can record online sessions and screen activity, generate text records, and export the results in formats including DOCX, PDF, and SRT subtitle files. TingNao AI also integrates with common Chinese workplace tools, allowing synced output to platforms such as Feishu, DingTalk, and Tencent Docs, and it offers an AI question-and-answer capability that lets users query the content of a recording. The website is operated by a registered Shanghai company with published business and security registration details, and marketing materials position it as a current 2025-era productivity tool. As a transcription-first product with summarization and export, it targets users who want to turn long recordings into concise, shareable minutes quickly. Pricing varies by plan. Check the official website for current pricing.
Best suited for
Eleveo is custom pricing (contact sales); 听脑AI is a free tier with paid upgrades (freemium). Always confirm current pricing on each vendor's site before buying.
| Feature | Eleveo | 听脑AI |
|---|---|---|
| Core capability | AI speech analytics with continuous speech-to-text transcription | Real-time speech-to-text transcription |
| Standout feature | Omnichannel media capture (voice, video, and screen recording) | Multi-speaker recognition |
| Team usage | Automated call summaries with highlights, topics, and next steps | Automatic meeting summaries with key points and action items |
| Integrations | Sentiment detection and conversation categorization across interactions | Export to DOCX, PDF, and SRT subtitle formats |
| Languages & capture | Workforce management with AI forecasting and agent scheduling | Online recording and screen capture |
| Best-fit workflow | Compliance tooling for GDPR, PCI-DSS, and TCPA | Integration with Feishu, DingTalk, and Tencent Docs |
Eleveo
Choose Eleveo if you need recording and transcribing customer service and sales calls at scale — strengths include analyzes and transcribes 100% of recorded interactions, not just samples.
听脑AI
Choose 听脑AI if you need transcribing and summarizing chinese-language business meetings — strengths include real-time transcription with speaker separation for chinese-language meetings.
Eleveo
听脑AI
It depends on your workflow. Eleveo is strong for recording and transcribing customer service and sales calls at scale, while 听脑AI is strong for transcribing and summarizing chinese-language business meetings. Both transcribe and summarize meetings.
Eleveo is custom pricing and 听脑AI is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
Sure. Running both makes sense when their strengths don't overlap and the budget allows.
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