Eleveo: Eleveo is an AI-driven contact center workforce optimization platform that records, transcribes, and analyzes customer calls and interactions. TikoNote: An AI study app that records or imports lectures, transcribes the audio, and turns it into organized notes, flashcards, quizzes, and mind maps. The right pick comes down to team size, budget, and the workflows you want to automate.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist Eleveo when recording and transcribing customer service and sales calls at scale matters most, and TikoNote when turning lecture audio, readings, or youtube videos into flashcards and quizzes for exam preparation matters most. Run both through a week of actual calls to see which suits your workflow.
Eleveo is an AI-driven contact center workforce optimization platform that records, transcribes, and analyzes customer calls and interactions.
An AI study app that records or imports lectures, transcribes the audio, and turns it into organized notes, flashcards, quizzes, and mind maps.
Eleveo is a workforce optimization software suite built for contact centers, combining call recording, quality management, speech analytics, and workforce management. Its media capture component records voice calls, video, and agent screens across multiple channels, while AI-driven speech analytics applies continuous speech recognition to produce call transcriptions, automated summaries, sentiment detection, topic categorization, and flags. From transcriptions it surfaces highlights, next steps, and trends, and summaries can be exported to CRM systems via an open API. The platform also includes agent scheduling and forecasting, plus compliance tooling for regulations such as GDPR, PCI-DSS, and TCPA. It integrates with major contact center and calling platforms including Cisco Webex Contact Center, Webex Calling, Microsoft Teams, Amazon Connect, Genesys, and Unify OpenScape, with on-premises, cloud, and hybrid deployment options. Eleveo is aimed at mid-market and enterprise contact centers and quality, compliance, and operations teams that need to capture, transcribe, and review customer conversations at scale rather than individual meeting note-taking.
Best suited for
TikoNote is an AI-powered study application built primarily for students. Its lecture-to-notes feature lets users record lecture audio directly or upload existing recordings, and the AI then listens, transcribes the audio into searchable text, and organizes it into structured notes with highlighted key points and summaries. Beyond audio, the app accepts a range of inputs including PDFs, Word documents (DOC/DOCX), PowerPoint lecture slides, plain text, and YouTube video links. From any of these sources it can generate flashcards, quizzes, summaries, and mind maps, and it offers an AI tutor plus study methods such as the Feynman Technique and blurting to help users test recall and find knowledge gaps. TikoNote is available on iOS (App Store) with a web version referenced on its site. It is aimed at high school and university students, exam and certification candidates, and lifelong learners who want to convert lectures, readings, and recordings into study-ready material rather than meeting minutes for business teams.
Best suited for
Eleveo is custom pricing (contact sales); TikoNote is a free tier with paid upgrades (freemium). Always confirm current pricing on each vendor's site before buying.
| Feature | Eleveo | TikoNote |
|---|---|---|
| Core capability | AI speech analytics with continuous speech-to-text transcription | Lecture audio recording with AI transcription into searchable text |
| Standout feature | Omnichannel media capture (voice, video, and screen recording) | Multi-format input: PDFs, Word docs, PowerPoint slides, plain text, and YouTube links |
| Team usage | Automated call summaries with highlights, topics, and next steps | Auto-generated flashcards, quizzes, summaries, and mind maps |
| Integrations | Sentiment detection and conversation categorization across interactions | AI tutor for on-demand explanations and Q&A |
| Languages & capture | Workforce management with AI forecasting and agent scheduling | Active-recall study methods including the Feynman Technique and blurting |
| Best-fit workflow | Compliance tooling for GDPR, PCI-DSS, and TCPA | Key-point extraction and topic organization across captured content |
Eleveo
Choose Eleveo if you need recording and transcribing customer service and sales calls at scale — strengths include analyzes and transcribes 100% of recorded interactions, not just samples.
TikoNote
Choose TikoNote if you need recording or uploading classroom lectures and converting them into transcribed, organized study notes — strengths include transcribes recorded or uploaded lectures and structures them into study-ready notes automatically.
Eleveo
TikoNote
It depends on your workflow. Eleveo is strong for recording and transcribing customer service and sales calls at scale, while TikoNote is strong for recording or uploading classroom lectures and converting them into transcribed, organized study notes. Both transcribe and summarize meetings.
Eleveo is custom pricing and TikoNote is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
Sure. Running both makes sense when their strengths don't overlap and the budget allows.
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