Eleveo: Eleveo is an AI-driven contact center workforce optimization platform that records, transcribes, and analyzes customer calls and interactions. Talat: A privacy-first desktop meeting notes app that records and transcribes calls entirely on your own machine, with no bot and no cloud upload. We compare them on cost, capture approach, and day-to-day fit so you can choose faster.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist Eleveo when recording and transcribing customer service and sales calls at scale matters most, and Talat when keeping a searchable local archive of meeting notes in markdown or obsidian matters most. Test each on your own meetings; the right choice tends to become obvious quickly.
Eleveo is an AI-driven contact center workforce optimization platform that records, transcribes, and analyzes customer calls and interactions.
A privacy-first desktop meeting notes app that records and transcribes calls entirely on your own machine, with no bot and no cloud upload.
Eleveo is a workforce optimization software suite built for contact centers, combining call recording, quality management, speech analytics, and workforce management. Its media capture component records voice calls, video, and agent screens across multiple channels, while AI-driven speech analytics applies continuous speech recognition to produce call transcriptions, automated summaries, sentiment detection, topic categorization, and flags. From transcriptions it surfaces highlights, next steps, and trends, and summaries can be exported to CRM systems via an open API. The platform also includes agent scheduling and forecasting, plus compliance tooling for regulations such as GDPR, PCI-DSS, and TCPA. It integrates with major contact center and calling platforms including Cisco Webex Contact Center, Webex Calling, Microsoft Teams, Amazon Connect, Genesys, and Unify OpenScape, with on-premises, cloud, and hybrid deployment options. Eleveo is aimed at mid-market and enterprise contact centers and quality, compliance, and operations teams that need to capture, transcribe, and review customer conversations at scale rather than individual meeting note-taking.
Best suited for
Talat is a lightweight desktop application that records and transcribes meetings entirely on the user's own computer, keeping audio and notes off cloud servers. It captures both the microphone and system audio, automatically detecting active conferencing apps such as Zoom, Microsoft Teams, Google Meet, and FaceTime, and transcribes both sides of the conversation in real time with low latency. Speakers are identified automatically and can be adjusted manually, and transcript segments can be edited, split, or deleted. When a meeting ends, an on-device large language model generates a summary highlighting key points, decisions, and action items. Because transcription and summarization run locally using hardware acceleration, the app functions offline and does not send meeting data to external providers, though users can optionally connect their own cloud LLM if they prefer. Talat supports exporting notes to Markdown for tools like Obsidian, along with webhooks and Model Context Protocol (MCP) support for integrating meeting data into other workflows, plus full local search across past recordings. Available for Apple Silicon Macs and Windows, it is sold as a one-time purchase rather than a subscription, making it suited to privacy-conscious individuals and small teams who want local control of their meeting records. Pricing varies by plan. Check the official website for current pricing.
Best suited for
Eleveo is custom pricing (contact sales); Talat is a free tier with paid upgrades (freemium). Always confirm current pricing on each vendor's site before buying.
| Feature | Eleveo | Talat |
|---|---|---|
| Core capability | AI speech analytics with continuous speech-to-text transcription | Fully local, on-device recording and transcription with no cloud upload |
| Standout feature | Omnichannel media capture (voice, video, and screen recording) | Captures microphone and system audio from Zoom, Teams, Meet, and FaceTime |
| Team usage | Automated call summaries with highlights, topics, and next steps | Real-time speaker identification with editable transcript segments |
| Integrations | Sentiment detection and conversation categorization across interactions | On-device LLM summaries of key points, decisions, and action items |
| Languages & capture | Workforce management with AI forecasting and agent scheduling | Markdown export to tools like Obsidian, plus webhooks and MCP support |
| Best-fit workflow | Compliance tooling for GDPR, PCI-DSS, and TCPA | Local search across all previously recorded meetings |
Eleveo
Choose Eleveo if you need recording and transcribing customer service and sales calls at scale — strengths include analyzes and transcribes 100% of recorded interactions, not just samples.
Talat
Choose Talat if you need recording and transcribing meetings without sending audio to the cloud — strengths include audio and notes never leave the device, supporting strong privacy and offline use.
Eleveo
Talat
It depends on your workflow. Eleveo is strong for recording and transcribing customer service and sales calls at scale, while Talat is strong for recording and transcribing meetings without sending audio to the cloud. Both transcribe and summarize meetings.
Eleveo is custom pricing and Talat is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
Often yes: teams combine tools when one handles capture and another handles analysis.
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