Eleveo: Eleveo is an AI-driven contact center workforce optimization platform that records, transcribes, and analyzes customer calls and interactions. Subvideo.ai: A browser-based AI subtitle generator that transcribes audio and video into time-coded captions, with in-browser editing, translation, and multi-format export. Here's where each one pulls ahead on pricing, features, and the meetings it suits best.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist Eleveo when recording and transcribing customer service and sales calls at scale matters most, and Subvideo.ai when generating and styling captions for videos with per-speaker formatting matters most. Test each on your own meetings; the right choice tends to become obvious quickly.
Eleveo is an AI-driven contact center workforce optimization platform that records, transcribes, and analyzes customer calls and interactions.
A browser-based AI subtitle generator that transcribes audio and video into time-coded captions, with in-browser editing, translation, and multi-format export.
Eleveo is a workforce optimization software suite built for contact centers, combining call recording, quality management, speech analytics, and workforce management. Its media capture component records voice calls, video, and agent screens across multiple channels, while AI-driven speech analytics applies continuous speech recognition to produce call transcriptions, automated summaries, sentiment detection, topic categorization, and flags. From transcriptions it surfaces highlights, next steps, and trends, and summaries can be exported to CRM systems via an open API. The platform also includes agent scheduling and forecasting, plus compliance tooling for regulations such as GDPR, PCI-DSS, and TCPA. It integrates with major contact center and calling platforms including Cisco Webex Contact Center, Webex Calling, Microsoft Teams, Amazon Connect, Genesys, and Unify OpenScape, with on-premises, cloud, and hybrid deployment options. Eleveo is aimed at mid-market and enterprise contact centers and quality, compliance, and operations teams that need to capture, transcribe, and review customer conversations at scale rather than individual meeting note-taking.
Best suited for
Subvideo.ai is a browser-based AI subtitle and transcription tool that automatically converts uploaded audio and video into time-coded text. Users upload common formats (including MP4, MOV, MKV, MP3, and WAV), and the platform generates subtitle lines that can be refined in an integrated studio with a timeline view, where text and timing can be edited, lines split or merged, and captions previewed directly on the video. It supports speaker recognition to separate and style different speakers, and offers one-click translation across many languages while preserving timing. Outputs include SRT, VTT, ASS, TXT, DOCX, PDF, CSV, and JSON, as well as videos with burned-in (hard-coded) captions and XML exports for editors like Premiere, Final Cut Pro, and DaVinci Resolve. It is aimed primarily at video creators, educators, and agencies, but its audio support, speaker detection, and plain-text transcript exports also make it usable for transcribing interviews, podcasts, and recorded meetings. The platform offers a free tier with daily upload and file-length limits, plus a paid unlimited plan.
Best suited for
Eleveo is custom pricing (contact sales); Subvideo.ai is a free tier with paid upgrades (freemium). Always confirm current pricing on each vendor's site before buying.
| Feature | Eleveo | Subvideo.ai |
|---|---|---|
| Core capability | AI speech analytics with continuous speech-to-text transcription | Automatic AI speech-to-text transcription from audio and video files |
| Standout feature | Omnichannel media capture (voice, video, and screen recording) | In-browser subtitle editor with timeline view for adjusting text and timing |
| Team usage | Automated call summaries with highlights, topics, and next steps | Speaker recognition to separate and style multiple speakers |
| Integrations | Sentiment detection and conversation categorization across interactions | Multi-language translation that preserves timing |
| Languages & capture | Workforce management with AI forecasting and agent scheduling | Export to SRT, VTT, ASS, TXT, DOCX, PDF, CSV, and JSON plus burned-in captions |
| Best-fit workflow | Compliance tooling for GDPR, PCI-DSS, and TCPA | XML exports for Premiere Pro, Final Cut Pro, and DaVinci Resolve |
Eleveo
Choose Eleveo if you need recording and transcribing customer service and sales calls at scale — strengths include analyzes and transcribes 100% of recorded interactions, not just samples.
Subvideo.ai
Choose Subvideo.ai if you need transcribing recorded interviews or podcasts into editable text and subtitle files — strengths include supports both audio and video input and exports editable plain-text transcripts (txt, docx, pdf).
Eleveo
Subvideo.ai
It depends on your workflow. Eleveo is strong for recording and transcribing customer service and sales calls at scale, while Subvideo.ai is strong for transcribing recorded interviews or podcasts into editable text and subtitle files. Both transcribe and summarize meetings.
Eleveo is custom pricing and Subvideo.ai is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
Yes. Many teams run more than one meeting assistant when the workflows are complementary.
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