Eleveo: Eleveo is an AI-driven contact center workforce optimization platform that records, transcribes, and analyzes customer calls and interactions. Speech to Note: Cross-platform tool that converts speech into transcripts and customizable summaries using a large library of note formats. Below, they line up on price, capture method, and how each fits a real meeting stack.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist Eleveo when recording and transcribing customer service and sales calls at scale matters most, and Speech to Note when capturing interviews and press briefings for journalists matters most. Try them side by side on real calls before deciding — needs vary by team.
Eleveo is an AI-driven contact center workforce optimization platform that records, transcribes, and analyzes customer calls and interactions.
Cross-platform tool that converts speech into transcripts and customizable summaries using a large library of note formats.
Eleveo is a workforce optimization software suite built for contact centers, combining call recording, quality management, speech analytics, and workforce management. Its media capture component records voice calls, video, and agent screens across multiple channels, while AI-driven speech analytics applies continuous speech recognition to produce call transcriptions, automated summaries, sentiment detection, topic categorization, and flags. From transcriptions it surfaces highlights, next steps, and trends, and summaries can be exported to CRM systems via an open API. The platform also includes agent scheduling and forecasting, plus compliance tooling for regulations such as GDPR, PCI-DSS, and TCPA. It integrates with major contact center and calling platforms including Cisco Webex Contact Center, Webex Calling, Microsoft Teams, Amazon Connect, Genesys, and Unify OpenScape, with on-premises, cloud, and hybrid deployment options. Eleveo is aimed at mid-market and enterprise contact centers and quality, compliance, and operations teams that need to capture, transcribe, and review customer conversations at scale rather than individual meeting note-taking.
Best suited for
Speech to Note is an AI transcription and summarization platform that converts spoken audio into written transcripts and customizable summaries. It is available as a web application alongside iOS and Android apps, with a desktop companion announced as coming soon, and it emphasizes recording, transcribing, summarizing, and organizing spoken content. A defining feature is its large library of smart note formats, letting users choose how a transcript is summarized and structured, as well as create their own custom templates for recurring needs. The app supports more than 100 languages, offline recording on mobile, cross-device synchronization, and webhook-based workflow automation for connecting transcripts and summaries into other tools. It also offers multiple output and export formats and includes privacy controls and encryption. Speech to Note is positioned for use cases such as meetings, interviews, press briefings, and quick voice notes, appealing to professionals and journalists who want flexible, format-rich summaries rather than a single fixed output. The emphasis on customizable templates and automation distinguishes it from simpler record-and-summarize voice apps. Pricing varies by plan. Check the official website for current pricing.
Best suited for
Eleveo is custom pricing (contact sales); Speech to Note is a free tier with paid upgrades (freemium). Always confirm current pricing on each vendor's site before buying.
| Feature | Eleveo | Speech to Note |
|---|---|---|
| Core capability | AI speech analytics with continuous speech-to-text transcription | Speech-to-text transcription across 100+ languages |
| Standout feature | Omnichannel media capture (voice, video, and screen recording) | Large library of smart note and summary formats |
| Team usage | Automated call summaries with highlights, topics, and next steps | Custom summary template creation |
| Integrations | Sentiment detection and conversation categorization across interactions | Webhook-based workflow automation |
| Languages & capture | Workforce management with AI forecasting and agent scheduling | Offline recording on mobile with cross-device sync |
| Best-fit workflow | Compliance tooling for GDPR, PCI-DSS, and TCPA | Multiple output and export formats with privacy controls |
Eleveo
Choose Eleveo if you need recording and transcribing customer service and sales calls at scale — strengths include analyzes and transcribes 100% of recorded interactions, not just samples.
Speech to Note
Choose Speech to Note if you need transcribing and summarizing meetings in a chosen format — strengths include highly customizable summary formats and templates.
Eleveo
Speech to Note
It depends on your workflow. Eleveo is strong for recording and transcribing customer service and sales calls at scale, while Speech to Note is strong for transcribing and summarizing meetings in a chosen format. Both transcribe and summarize meetings.
Eleveo is custom pricing and Speech to Note is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
You can — some teams pair them when each covers a different part of the meeting workflow.
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