Eleveo: Eleveo is an AI-driven contact center workforce optimization platform that records, transcribes, and analyzes customer calls and interactions. Seedext: French AI meeting assistant that records, transcribes, and summarizes meetings with EU data hosting and enterprise compliance. We compare them on cost, capture approach, and day-to-day fit so you can choose faster.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist Eleveo when recording and transcribing customer service and sales calls at scale matters most, and Seedext when sales and consulting teams syncing structured notes into crm matters most. Run both through a week of actual calls to see which suits your workflow.
Eleveo is an AI-driven contact center workforce optimization platform that records, transcribes, and analyzes customer calls and interactions.
French AI meeting assistant that records, transcribes, and summarizes meetings with EU data hosting and enterprise compliance.
Eleveo is a workforce optimization software suite built for contact centers, combining call recording, quality management, speech analytics, and workforce management. Its media capture component records voice calls, video, and agent screens across multiple channels, while AI-driven speech analytics applies continuous speech recognition to produce call transcriptions, automated summaries, sentiment detection, topic categorization, and flags. From transcriptions it surfaces highlights, next steps, and trends, and summaries can be exported to CRM systems via an open API. The platform also includes agent scheduling and forecasting, plus compliance tooling for regulations such as GDPR, PCI-DSS, and TCPA. It integrates with major contact center and calling platforms including Cisco Webex Contact Center, Webex Calling, Microsoft Teams, Amazon Connect, Genesys, and Unify OpenScape, with on-premises, cloud, and hybrid deployment options. Eleveo is aimed at mid-market and enterprise contact centers and quality, compliance, and operations teams that need to capture, transcribe, and review customer conversations at scale rather than individual meeting note-taking.
Best suited for
Seedext is a France-based AI meeting assistant that automatically records, transcribes, and summarizes professional meetings, then turns them into structured documents such as minutes, decisions, and action items. It integrates with common business tools including Microsoft Teams, Outlook, Google Meet, Zoom, Slack, and Salesforce, allowing it to fit into existing meeting and CRM workflows. The platform supports customizable vocabulary and templates so that outputs align with a company's terminology and document standards, and it includes an intelligent chat assistant for retrieving key information from past meetings. Seedext places a strong emphasis on European data governance: it is based in France with data hosted in Europe (including France-specific storage options), is GDPR-compliant, holds ISO 27001 certification, and is designed around European AI Act principles. The product is aimed at a range of roles including project managers, sales teams, consultants, marketing and innovation teams, executives, and HR, and it is used by large European organizations. It is positioned for European enterprises that need accurate meeting documentation while keeping data within EU jurisdiction. Pricing varies by plan. Check the official website for current pricing.
Best suited for
Eleveo is custom pricing (contact sales); Seedext is a free tier with paid upgrades (freemium). Always confirm current pricing on each vendor's site before buying.
| Feature | Eleveo | Seedext |
|---|---|---|
| Core capability | AI speech analytics with continuous speech-to-text transcription | Automatic recording, transcription, and AI summarization of meetings |
| Standout feature | Omnichannel media capture (voice, video, and screen recording) | Structured outputs including minutes, decisions, and action items |
| Team usage | Automated call summaries with highlights, topics, and next steps | Integrations with Teams, Outlook, Google Meet, Zoom, Slack, and Salesforce |
| Integrations | Sentiment detection and conversation categorization across interactions | Customizable vocabulary and document templates |
| Languages & capture | Workforce management with AI forecasting and agent scheduling | Chat assistant for retrieving information from past meetings |
| Best-fit workflow | Compliance tooling for GDPR, PCI-DSS, and TCPA | European data hosting with French storage options |
Eleveo
Choose Eleveo if you need recording and transcribing customer service and sales calls at scale — strengths include analyzes and transcribes 100% of recorded interactions, not just samples.
Seedext
Choose Seedext if you need european enterprises needing compliant meeting minutes and documentation — strengths include french company with eu and france-based data hosting for strong data residency.
Eleveo
Seedext
It depends on your workflow. Eleveo is strong for recording and transcribing customer service and sales calls at scale, while Seedext is strong for european enterprises needing compliant meeting minutes and documentation. Both transcribe and summarize meetings.
Eleveo is custom pricing and Seedext is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
You can — some teams pair them when each covers a different part of the meeting workflow.
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