Eleveo: Eleveo is an AI-driven contact center workforce optimization platform that records, transcribes, and analyzes customer calls and interactions. SeaMeet: AI meeting copilot offering real-time multilingual transcription, summaries, and action items, with strong support for Taiwanese and regional accents. This comparison weighs them on pricing, features, and everyday workflow fit.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist Eleveo when recording and transcribing customer service and sales calls at scale matters most, and SeaMeet when capturing google meet or teams meetings with automatic summaries and action items matters most. Try them side by side on real calls before deciding — needs vary by team.
Eleveo is an AI-driven contact center workforce optimization platform that records, transcribes, and analyzes customer calls and interactions.
AI meeting copilot offering real-time multilingual transcription, summaries, and action items, with strong support for Taiwanese and regional accents.
Eleveo is a workforce optimization software suite built for contact centers, combining call recording, quality management, speech analytics, and workforce management. Its media capture component records voice calls, video, and agent screens across multiple channels, while AI-driven speech analytics applies continuous speech recognition to produce call transcriptions, automated summaries, sentiment detection, topic categorization, and flags. From transcriptions it surfaces highlights, next steps, and trends, and summaries can be exported to CRM systems via an open API. The platform also includes agent scheduling and forecasting, plus compliance tooling for regulations such as GDPR, PCI-DSS, and TCPA. It integrates with major contact center and calling platforms including Cisco Webex Contact Center, Webex Calling, Microsoft Teams, Amazon Connect, Genesys, and Unify OpenScape, with on-premises, cloud, and hybrid deployment options. Eleveo is aimed at mid-market and enterprise contact centers and quality, compliance, and operations teams that need to capture, transcribe, and review customer conversations at scale rather than individual meeting note-taking.
Best suited for
SeaMeet is an AI meeting assistant built by Seasalt.ai, a company founded in Seattle that operates its development and support center in Taiwan and focuses on the linguistically diverse Asia-Pacific market. SeaMeet acts as a copilot for meetings and calls: users invite the SeaMeet bot into a meeting, and it automatically records, transcribes, and analyzes the conversation. It supports online meeting platforms including Google Meet and Microsoft Teams, and it generates real-time multilingual transcripts, with documented support for Chinese, Japanese, and English trilingual transcription as well as live translation. After a meeting, SeaMeet produces structured outputs such as summaries, discussion topics, action items, and AI meeting analysis, and it can automatically share records with participants. Meeting notes are stored in a searchable workspace and can be exported to Google Docs. A particular emphasis of the product is accurate recognition of Taiwanese Mandarin and regional accents, reflecting Seasalt.ai's focus on Taiwan and Southeast Asia. The product is actively maintained, with published version-release information and integrations available through the Chrome Web Store and Google Workspace Marketplace. Pricing varies by plan. Check the official website for current pricing.
Best suited for
Eleveo is custom pricing (contact sales); SeaMeet is a free tier with paid upgrades (freemium). Always confirm current pricing on each vendor's site before buying.
| Feature | Eleveo | SeaMeet |
|---|---|---|
| Core capability | AI speech analytics with continuous speech-to-text transcription | Bot joins meetings to record and transcribe automatically |
| Standout feature | Omnichannel media capture (voice, video, and screen recording) | Real-time multilingual transcription including Chinese, Japanese, and English |
| Team usage | Automated call summaries with highlights, topics, and next steps | Live translation during meetings |
| Integrations | Sentiment detection and conversation categorization across interactions | Automatic summaries, discussion topics, and action items |
| Languages & capture | Workforce management with AI forecasting and agent scheduling | AI meeting analysis and searchable meeting workspace |
| Best-fit workflow | Compliance tooling for GDPR, PCI-DSS, and TCPA | Export to Google Docs and automatic record sharing with participants |
Eleveo
Choose Eleveo if you need recording and transcribing customer service and sales calls at scale — strengths include analyzes and transcribes 100% of recorded interactions, not just samples.
SeaMeet
Choose SeaMeet if you need multilingual teams across taiwan and southeast asia needing accurate local-accent transcription — strengths include strong recognition of taiwanese mandarin and regional asia-pacific accents.
Eleveo
SeaMeet
It depends on your workflow. Eleveo is strong for recording and transcribing customer service and sales calls at scale, while SeaMeet is strong for multilingual teams across taiwan and southeast asia needing accurate local-accent transcription. Both transcribe and summarize meetings.
Eleveo is custom pricing and SeaMeet is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
You can — some teams pair them when each covers a different part of the meeting workflow.
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