Eleveo: Eleveo is an AI-driven contact center workforce optimization platform that records, transcribes, and analyzes customer calls and interactions. Scriber GPT: AI audio and video transcription tool for meetings, interviews, and webinars with speaker detection and subtitle export. Here's where each one pulls ahead on pricing, features, and the meetings it suits best.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist Eleveo when recording and transcribing customer service and sales calls at scale matters most, and Scriber GPT when producing subtitles from webinar and meeting recordings matters most. Test each on your own meetings; the right choice tends to become obvious quickly.
Eleveo is an AI-driven contact center workforce optimization platform that records, transcribes, and analyzes customer calls and interactions.
AI audio and video transcription tool for meetings, interviews, and webinars with speaker detection and subtitle export.
Eleveo is a workforce optimization software suite built for contact centers, combining call recording, quality management, speech analytics, and workforce management. Its media capture component records voice calls, video, and agent screens across multiple channels, while AI-driven speech analytics applies continuous speech recognition to produce call transcriptions, automated summaries, sentiment detection, topic categorization, and flags. From transcriptions it surfaces highlights, next steps, and trends, and summaries can be exported to CRM systems via an open API. The platform also includes agent scheduling and forecasting, plus compliance tooling for regulations such as GDPR, PCI-DSS, and TCPA. It integrates with major contact center and calling platforms including Cisco Webex Contact Center, Webex Calling, Microsoft Teams, Amazon Connect, Genesys, and Unify OpenScape, with on-premises, cloud, and hybrid deployment options. Eleveo is aimed at mid-market and enterprise contact centers and quality, compliance, and operations teams that need to capture, transcribe, and review customer conversations at scale rather than individual meeting note-taking.
Best suited for
Scriber GPT is an AI-powered transcription service that turns audio and video files into text, built on Whisper-based speech recognition. It accepts common formats such as MP3, MP4, WAV, and M4A and is positioned for transcribing podcasts, interviews, meetings, lectures, webinars, voice notes, and YouTube videos. The platform offers speaker diarization that distinguishes between multiple speakers and labels them, along with timestamps to make transcripts easier to read, edit, and share. Finished transcripts can be exported to PDF, DOCX, TXT, and the SRT subtitle format, and after transcription users can translate content into other languages while preserving speaker labels and timestamps, with exports available as TXT, SRT, VTT, DOCX, or PDF. Scriber GPT supports a large number of languages and maintains dedicated workflows for specific use cases including interviews, webinars, and professional sectors. The service offers a free tier with a limited number of minutes and paid options for higher volume and additional workflow tools, and it is presented as an actively operating product. It targets researchers, journalists, content creators, and professionals who need accurate, captionable transcripts. Pricing varies by plan. Check the official website for current pricing.
Best suited for
Eleveo is custom pricing (contact sales); Scriber GPT is a free tier with paid upgrades (freemium). Always confirm current pricing on each vendor's site before buying.
| Feature | Eleveo | Scriber GPT |
|---|---|---|
| Core capability | AI speech analytics with continuous speech-to-text transcription | AI transcription for audio and video across many file formats |
| Standout feature | Omnichannel media capture (voice, video, and screen recording) | Speaker diarization with labeled speakers and timestamps |
| Team usage | Automated call summaries with highlights, topics, and next steps | Subtitle export in SRT plus PDF, DOCX, and TXT |
| Integrations | Sentiment detection and conversation categorization across interactions | Translation of transcripts while preserving speaker labels and timestamps |
| Languages & capture | Workforce management with AI forecasting and agent scheduling | Dedicated interview and webinar transcription workflows |
| Best-fit workflow | Compliance tooling for GDPR, PCI-DSS, and TCPA | Support for 90+ languages |
Eleveo
Choose Eleveo if you need recording and transcribing customer service and sales calls at scale — strengths include analyzes and transcribes 100% of recorded interactions, not just samples.
Scriber GPT
Choose Scriber GPT if you need transcribing job and research interviews with labeled speakers — strengths include covers meetings, interviews, and webinars with speaker-labeled output.
Eleveo
Scriber GPT
It depends on your workflow. Eleveo is strong for recording and transcribing customer service and sales calls at scale, while Scriber GPT is strong for transcribing job and research interviews with labeled speakers. Both transcribe and summarize meetings.
Eleveo is custom pricing and Scriber GPT is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
Often yes: teams combine tools when one handles capture and another handles analysis.
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