Eleveo: Eleveo is an AI-driven contact center workforce optimization platform that records, transcribes, and analyzes customer calls and interactions. RemNote: RemNote is an AI-powered note-taking and learning platform that can record and transcribe lectures, meetings, and other spoken sessions into searchable, timestamped notes. This comparison weighs them on pricing, features, and everyday workflow fit.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist Eleveo when recording and transcribing customer service and sales calls at scale matters most, and RemNote when uploading recorded meetings or audio sessions for transcription and review matters most. Trial each on a few real meetings before you commit — the better fit usually shows fast.
Eleveo is an AI-driven contact center workforce optimization platform that records, transcribes, and analyzes customer calls and interactions.
RemNote is an AI-powered note-taking and learning platform that can record and transcribe lectures, meetings, and other spoken sessions into searchable, timestamped notes.
Eleveo is a workforce optimization software suite built for contact centers, combining call recording, quality management, speech analytics, and workforce management. Its media capture component records voice calls, video, and agent screens across multiple channels, while AI-driven speech analytics applies continuous speech recognition to produce call transcriptions, automated summaries, sentiment detection, topic categorization, and flags. From transcriptions it surfaces highlights, next steps, and trends, and summaries can be exported to CRM systems via an open API. The platform also includes agent scheduling and forecasting, plus compliance tooling for regulations such as GDPR, PCI-DSS, and TCPA. It integrates with major contact center and calling platforms including Cisco Webex Contact Center, Webex Calling, Microsoft Teams, Amazon Connect, Genesys, and Unify OpenScape, with on-premises, cloud, and hybrid deployment options. Eleveo is aimed at mid-market and enterprise contact centers and quality, compliance, and operations teams that need to capture, transcribe, and review customer conversations at scale rather than individual meeting note-taking.
Best suited for
RemNote is a knowledge-management and learning tool that combines note-taking, PDF and PowerPoint annotation, flashcards, and spaced repetition in one app. Its Lecture Recorder feature captures live audio and produces real-time transcription with timestamped notes, and it also accepts uploaded audio files in MP3, WAV, M4A, AAC, and OGG formats for transcription after the fact. Once a session is recorded, users get a raw transcript of every word spoken alongside AI-organized bullet-point summaries, and can click any sentence to play back the audio at that timestamp, highlight it, or generate flashcards and quizzes. An AI tutor can answer questions by referencing the transcript and citing specific timestamps. RemNote runs as a web app and on desktop, iOS, and Android, with offline access available. It is built primarily for students and serious learners, including medical, law, and language students, who want to capture spoken material such as lectures or meetings and convert it into study-ready notes and review material.
Best suited for
Eleveo is custom pricing (contact sales); RemNote is a free tier with paid upgrades (freemium). Always confirm current pricing on each vendor's site before buying.
| Feature | Eleveo | RemNote |
|---|---|---|
| Core capability | AI speech analytics with continuous speech-to-text transcription | Live audio recording with real-time transcription and timestamped notes |
| Standout feature | Omnichannel media capture (voice, video, and screen recording) | Audio file upload and transcription (MP3, WAV, M4A, AAC, OGG) |
| Team usage | Automated call summaries with highlights, topics, and next steps | Click-to-play audio from any transcript sentence |
| Integrations | Sentiment detection and conversation categorization across interactions | AI-generated summaries, flashcards, and quizzes from transcripts |
| Languages & capture | Workforce management with AI forecasting and agent scheduling | AI tutor that answers questions citing transcript timestamps |
| Best-fit workflow | Compliance tooling for GDPR, PCI-DSS, and TCPA | Note-taking, PDF/PowerPoint annotation, and spaced-repetition flashcards |
Eleveo
Choose Eleveo if you need recording and transcribing customer service and sales calls at scale — strengths include analyzes and transcribes 100% of recorded interactions, not just samples.
RemNote
Choose RemNote if you need recording and transcribing lectures into searchable, timestamped study notes — strengths include turns recorded audio directly into searchable, study-ready notes and review material.
Eleveo
RemNote
It depends on your workflow. Eleveo is strong for recording and transcribing customer service and sales calls at scale, while RemNote is strong for recording and transcribing lectures into searchable, timestamped study notes. Both transcribe and summarize meetings.
Eleveo is custom pricing and RemNote is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
You can — some teams pair them when each covers a different part of the meeting workflow.
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