Eleveo: Eleveo is an AI-driven contact center workforce optimization platform that records, transcribes, and analyzes customer calls and interactions. Recolx: An AI voice recorder combining a portable hardware device and a companion app that transcribes conversations in 112 languages with speaker labels and auto-generates summaries and briefs. Below, they line up on price, capture method, and how each fits a real meeting stack.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist Eleveo when recording and transcribing customer service and sales calls at scale matters most, and Recolx when capturing lectures or interviews and turning them into structured transcripts and briefs matters most. Test each on your own meetings; the right choice tends to become obvious quickly.
Eleveo is an AI-driven contact center workforce optimization platform that records, transcribes, and analyzes customer calls and interactions.
An AI voice recorder combining a portable hardware device and a companion app that transcribes conversations in 112 languages with speaker labels and auto-generates summaries and briefs.
Eleveo is a workforce optimization software suite built for contact centers, combining call recording, quality management, speech analytics, and workforce management. Its media capture component records voice calls, video, and agent screens across multiple channels, while AI-driven speech analytics applies continuous speech recognition to produce call transcriptions, automated summaries, sentiment detection, topic categorization, and flags. From transcriptions it surfaces highlights, next steps, and trends, and summaries can be exported to CRM systems via an open API. The platform also includes agent scheduling and forecasting, plus compliance tooling for regulations such as GDPR, PCI-DSS, and TCPA. It integrates with major contact center and calling platforms including Cisco Webex Contact Center, Webex Calling, Microsoft Teams, Amazon Connect, Genesys, and Unify OpenScape, with on-premises, cloud, and hybrid deployment options. Eleveo is aimed at mid-market and enterprise contact centers and quality, compliance, and operations teams that need to capture, transcribe, and review customer conversations at scale rather than individual meeting note-taking.
Best suited for
Recolx is an AI voice-recording and note-taking system that pairs portable hardware devices (the Recolx Tap, Tap Pro, and AI earbuds) with a companion mobile and web app. You capture a conversation with one tap, and the platform transcribes the audio with speaker identification, then automatically produces organized notes, summaries, and "AI Briefs" surfacing key points, decisions, and action items. Transcription covers a wide range of languages, and the app adds live speech-to-text while recording plus translation features. The hardware uses a multi-microphone array with 360-degree AI noise reduction for clearer capture in noisy settings, with long continuous recording on a charge. A library of professional templates formats notes for meetings, lectures, interviews, sales calls, and legal use, and finished content can be exported to PDF, Word, or Markdown or shared to Notion, Google Docs, and Slack. It targets professionals such as attorneys, salespeople, students, and researchers who want to stay engaged in a conversation while documentation happens automatically. The app works with the hardware or with standalone recordings.
Best suited for
Eleveo is custom pricing (contact sales); Recolx is a free tier with paid upgrades (freemium). Always confirm current pricing on each vendor's site before buying.
| Feature | Eleveo | Recolx |
|---|---|---|
| Core capability | AI speech analytics with continuous speech-to-text transcription | One-tap recording on a portable hardware device with a companion app that auto-generates organized notes |
| Standout feature | Omnichannel media capture (voice, video, and screen recording) | Transcription in 112 languages with speaker labels, plus live speech-to-text and translation in the app |
| Team usage | Automated call summaries with highlights, topics, and next steps | AI-generated summaries and briefs surfacing key points, decisions, and action items |
| Integrations | Sentiment detection and conversation categorization across interactions | Library of professional templates for meetings, lectures, interviews, sales, and legal contexts |
| Languages & capture | Workforce management with AI forecasting and agent scheduling | 360-degree AI noise reduction via a multi-microphone array for clearer capture in noisy environments |
| Best-fit workflow | Compliance tooling for GDPR, PCI-DSS, and TCPA | Exports to PDF, Word, and Markdown and sharing to Notion, Google Docs, and Slack |
Eleveo
Choose Eleveo if you need recording and transcribing customer service and sales calls at scale — strengths include analyzes and transcribes 100% of recorded interactions, not just samples.
Recolx
Choose Recolx if you need recording and summarizing in-person meetings and sales calls into ready-to-use notes — strengths include combines dedicated capture hardware with ai transcription and summarization in one workflow.
Eleveo
Recolx
It depends on your workflow. Eleveo is strong for recording and transcribing customer service and sales calls at scale, while Recolx is strong for recording and summarizing in-person meetings and sales calls into ready-to-use notes. Both transcribe and summarize meetings.
Eleveo is custom pricing and Recolx is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
Often yes: teams combine tools when one handles capture and another handles analysis.
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