Eleveo: Eleveo is an AI-driven contact center workforce optimization platform that records, transcribes, and analyzes customer calls and interactions. Recast Studio: AI video repurposing tool that turns webinars, podcasts, interviews, and Zoom recordings into captioned clips and written content. Which one wins depends on your platform mix, budget, and how hands-off you want notes to be.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist Eleveo when recording and transcribing customer service and sales calls at scale matters most, and Recast Studio when repurposing a zoom interview into blog posts and linkedin content matters most. Run both through a week of actual calls to see which suits your workflow.
Eleveo is an AI-driven contact center workforce optimization platform that records, transcribes, and analyzes customer calls and interactions.
AI video repurposing tool that turns webinars, podcasts, interviews, and Zoom recordings into captioned clips and written content.
Eleveo is a workforce optimization software suite built for contact centers, combining call recording, quality management, speech analytics, and workforce management. Its media capture component records voice calls, video, and agent screens across multiple channels, while AI-driven speech analytics applies continuous speech recognition to produce call transcriptions, automated summaries, sentiment detection, topic categorization, and flags. From transcriptions it surfaces highlights, next steps, and trends, and summaries can be exported to CRM systems via an open API. The platform also includes agent scheduling and forecasting, plus compliance tooling for regulations such as GDPR, PCI-DSS, and TCPA. It integrates with major contact center and calling platforms including Cisco Webex Contact Center, Webex Calling, Microsoft Teams, Amazon Connect, Genesys, and Unify OpenScape, with on-premises, cloud, and hybrid deployment options. Eleveo is aimed at mid-market and enterprise contact centers and quality, compliance, and operations teams that need to capture, transcribe, and review customer conversations at scale rather than individual meeting note-taking.
Best suited for
Recast Studio is an AI-powered video editor and repurposing platform aimed at marketing teams, podcasters, and content creators who produce long-form recordings. Its core promise is to take webinars, podcasts, interviews, and Zoom recordings and turn them into social-ready clips and written assets without manual scrubbing. The platform transcribes uploaded recordings and supports transcript-based editing, where highlighting or deleting text trims the underlying video, alongside automatic reframing with face detection and filler-word and pause removal. It generates captions synced to edits across more than twenty languages and can produce audiograms and template-based clips in multiple aspect ratios. Beyond video, Recast can draft blog posts, show notes, LinkedIn posts, and email summaries directly from a recording's transcript, and it includes direct publishing and scheduling to channels such as TikTok, Instagram, YouTube, Facebook, LinkedIn, and X, plus a shared team workspace. Because it explicitly accepts webinar and Zoom recordings, it bridges the gap between meeting and event recordings and short-form distribution. Recast Studio is actively operating, with current testimonials and functional sign-up on its site, and offers a free tier alongside paid plans. Pricing varies by plan. Check the official website for current pricing.
Best suited for
Eleveo is custom pricing (contact sales); Recast Studio is a free tier with paid upgrades (freemium). Always confirm current pricing on each vendor's site before buying.
| Feature | Eleveo | Recast Studio |
|---|---|---|
| Core capability | AI speech analytics with continuous speech-to-text transcription | Transcribes webinars, podcasts, interviews, and Zoom recordings |
| Standout feature | Omnichannel media capture (voice, video, and screen recording) | Transcript-based editing that trims video by editing text |
| Team usage | Automated call summaries with highlights, topics, and next steps | Automatic reframing with face detection and filler-word/pause removal |
| Integrations | Sentiment detection and conversation categorization across interactions | Caption generation synced to edits across 20+ languages |
| Languages & capture | Workforce management with AI forecasting and agent scheduling | AI-generated blog drafts, show notes, LinkedIn posts, and email summaries |
| Best-fit workflow | Compliance tooling for GDPR, PCI-DSS, and TCPA | Direct publishing and scheduling to multiple social platforms |
Eleveo
Choose Eleveo if you need recording and transcribing customer service and sales calls at scale — strengths include analyzes and transcribes 100% of recorded interactions, not just samples.
Recast Studio
Choose Recast Studio if you need turning a recorded webinar into short captioned clips for social channels — strengths include explicitly handles webinar and zoom recordings, not just podcasts.
Eleveo
Recast Studio
It depends on your workflow. Eleveo is strong for recording and transcribing customer service and sales calls at scale, while Recast Studio is strong for turning a recorded webinar into short captioned clips for social channels. Both transcribe and summarize meetings.
Eleveo is custom pricing and Recast Studio is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
Sure. Running both makes sense when their strengths don't overlap and the budget allows.
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