Eleveo: Eleveo is an AI-driven contact center workforce optimization platform that records, transcribes, and analyzes customer calls and interactions. Prosa Meemo: Bahasa Indonesia meeting transcription product from Indonesian NLP company Prosa.ai, built on locally developed speech recognition. The right pick comes down to team size, budget, and the workflows you want to automate.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist Eleveo when recording and transcribing customer service and sales calls at scale matters most, and Prosa Meemo when documenting council and institutional sessions that require local language accuracy matters most. Run both through a week of actual calls to see which suits your workflow.
Eleveo is an AI-driven contact center workforce optimization platform that records, transcribes, and analyzes customer calls and interactions.
Bahasa Indonesia meeting transcription product from Indonesian NLP company Prosa.ai, built on locally developed speech recognition.
Eleveo is a workforce optimization software suite built for contact centers, combining call recording, quality management, speech analytics, and workforce management. Its media capture component records voice calls, video, and agent screens across multiple channels, while AI-driven speech analytics applies continuous speech recognition to produce call transcriptions, automated summaries, sentiment detection, topic categorization, and flags. From transcriptions it surfaces highlights, next steps, and trends, and summaries can be exported to CRM systems via an open API. The platform also includes agent scheduling and forecasting, plus compliance tooling for regulations such as GDPR, PCI-DSS, and TCPA. It integrates with major contact center and calling platforms including Cisco Webex Contact Center, Webex Calling, Microsoft Teams, Amazon Connect, Genesys, and Unify OpenScape, with on-premises, cloud, and hybrid deployment options. Eleveo is aimed at mid-market and enterprise contact centers and quality, compliance, and operations teams that need to capture, transcribe, and review customer conversations at scale rather than individual meeting note-taking.
Best suited for
Prosa Meemo is a meeting transcription product developed by Prosa.ai, an Indonesian natural language processing and speech technology company founded in 2017 and based in Indonesia. Meemo is built on Prosa.ai's own Bahasa Indonesia speech recognition models, which the company develops specifically for Indonesian language and local linguistic context rather than adapting foreign models. The tool automatically converts meeting audio into text in a matter of minutes and provides a meeting management workspace where transcripts can be reviewed and insights shared with participants. Because it is built around domestically developed language technology and can be deployed for organizations with data-residency and security requirements, Meemo has seen adoption among Indonesian enterprises, educational institutions, and government bodies, including regional legislative councils. Prosa.ai is a venture-backed company whose broader portfolio spans speech analytics, voice biometrics, and conversational AI, with meeting transcription offered as part of its business optimization solutions. Meemo is accessed through a dedicated web portal and is positioned as a local, secure alternative to international transcription services for organizations that need accurate Bahasa Indonesia meeting documentation. Pricing varies by plan. Check the official website for current pricing.
Best suited for
Eleveo is custom pricing (contact sales); Prosa Meemo is a free tier with paid upgrades (freemium). Always confirm current pricing on each vendor's site before buying.
| Feature | Eleveo | Prosa Meemo |
|---|---|---|
| Core capability | AI speech analytics with continuous speech-to-text transcription | Automatic meeting transcription powered by Bahasa Indonesia speech recognition |
| Standout feature | Omnichannel media capture (voice, video, and screen recording) | Locally developed language models tuned for Indonesian |
| Team usage | Automated call summaries with highlights, topics, and next steps | Meeting management workspace for reviewing transcripts |
| Integrations | Sentiment detection and conversation categorization across interactions | Sharing of meeting transcripts and insights with participants |
| Languages & capture | Workforce management with AI forecasting and agent scheduling | Web-based access through a dedicated portal |
| Best-fit workflow | Compliance tooling for GDPR, PCI-DSS, and TCPA | Backed by a company with security-focused deployment for enterprise and government |
Eleveo
Choose Eleveo if you need recording and transcribing customer service and sales calls at scale — strengths include analyzes and transcribes 100% of recorded interactions, not just samples.
Prosa Meemo
Choose Prosa Meemo if you need transcribing bahasa indonesia business and government meetings — strengths include built specifically for bahasa indonesia rather than treating it as an add-on language.
Eleveo
Prosa Meemo
It depends on your workflow. Eleveo is strong for recording and transcribing customer service and sales calls at scale, while Prosa Meemo is strong for transcribing bahasa indonesia business and government meetings. Both transcribe and summarize meetings.
Eleveo is custom pricing and Prosa Meemo is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
You can — some teams pair them when each covers a different part of the meeting workflow.
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