Eleveo: Eleveo is an AI-driven contact center workforce optimization platform that records, transcribes, and analyzes customer calls and interactions. Noty.ai: An AI meeting assistant with a Chrome extension that transcribes calls in real time and generates summaries and action items. Which one wins depends on your platform mix, budget, and how hands-off you want notes to be.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist Eleveo when recording and transcribing customer service and sales calls at scale matters most, and Noty.ai when generating shareable summaries and task lists after meetings matters most. Trial each on a few real meetings before you commit — the better fit usually shows fast.
Eleveo is an AI-driven contact center workforce optimization platform that records, transcribes, and analyzes customer calls and interactions.
An AI meeting assistant with a Chrome extension that transcribes calls in real time and generates summaries and action items.
Eleveo is a workforce optimization software suite built for contact centers, combining call recording, quality management, speech analytics, and workforce management. Its media capture component records voice calls, video, and agent screens across multiple channels, while AI-driven speech analytics applies continuous speech recognition to produce call transcriptions, automated summaries, sentiment detection, topic categorization, and flags. From transcriptions it surfaces highlights, next steps, and trends, and summaries can be exported to CRM systems via an open API. The platform also includes agent scheduling and forecasting, plus compliance tooling for regulations such as GDPR, PCI-DSS, and TCPA. It integrates with major contact center and calling platforms including Cisco Webex Contact Center, Webex Calling, Microsoft Teams, Amazon Connect, Genesys, and Unify OpenScape, with on-premises, cloud, and hybrid deployment options. Eleveo is aimed at mid-market and enterprise contact centers and quality, compliance, and operations teams that need to capture, transcribe, and review customer conversations at scale rather than individual meeting note-taking.
Best suited for
Noty.ai is an AI-powered meeting assistant focused on turning conversations into documented action. It provides real-time transcription during meetings, capturing details and deadlines as the discussion happens so users do not have to take notes manually, and it lets participants highlight key moments and add comments while the meeting is in progress. After a meeting ends, Noty generates a summary containing the essential information, which users can review, edit, and share with their team. The platform automatically detects tasks, deadlines, and the people they are assigned to, organizing them into to-do lists that can be distributed by email. Noty is available as a browser extension and works with online meeting platforms such as Google Meet and Zoom, and it connects with workplace tools including Google Docs to integrate meeting data into existing workflows. By tracking discussions across multiple sessions, it helps teams maintain continuity and accountability between meetings. It is aimed at professionals and teams who want lightweight, real-time meeting capture with automatic summaries and task tracking rather than a heavier conferencing suite. Pricing varies by plan. Check the official website for current pricing.
Best suited for
Eleveo is custom pricing (contact sales); Noty.ai is a free tier with paid upgrades (freemium). Always confirm current pricing on each vendor's site before buying.
| Feature | Eleveo | Noty.ai |
|---|---|---|
| Core capability | AI speech analytics with continuous speech-to-text transcription | Real-time transcription during meetings |
| Standout feature | Omnichannel media capture (voice, video, and screen recording) | Highlighting and commenting on key moments live |
| Team usage | Automated call summaries with highlights, topics, and next steps | Post-meeting summaries that can be edited and shared |
| Integrations | Sentiment detection and conversation categorization across interactions | Automatic detection of tasks, deadlines, and assignees |
| Languages & capture | Workforce management with AI forecasting and agent scheduling | Browser extension for online meetings |
| Best-fit workflow | Compliance tooling for GDPR, PCI-DSS, and TCPA | Integration with workplace tools such as Google Docs |
Eleveo
Choose Eleveo if you need recording and transcribing customer service and sales calls at scale — strengths include analyzes and transcribes 100% of recorded interactions, not just samples.
Noty.ai
Choose Noty.ai if you need transcribing google meet or zoom calls in real time — strengths include real-time transcription with live highlighting.
Eleveo
Noty.ai
It depends on your workflow. Eleveo is strong for recording and transcribing customer service and sales calls at scale, while Noty.ai is strong for transcribing google meet or zoom calls in real time. Both transcribe and summarize meetings.
Eleveo is custom pricing and Noty.ai is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
Yes. Many teams run more than one meeting assistant when the workflows are complementary.
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