Eleveo: Eleveo is an AI-driven contact center workforce optimization platform that records, transcribes, and analyzes customer calls and interactions. Notulen AI: Indonesian AI meeting agent that automatically joins calls, transcribes them, and sends summaries and action items in Bahasa Indonesia and English. We compare them on cost, capture approach, and day-to-day fit so you can choose faster.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist Eleveo when recording and transcribing customer service and sales calls at scale matters most, and Notulen AI when distributing summaries and action items to participants after calls matters most. Test each on your own meetings; the right choice tends to become obvious quickly.
Eleveo is an AI-driven contact center workforce optimization platform that records, transcribes, and analyzes customer calls and interactions.
Indonesian AI meeting agent that automatically joins calls, transcribes them, and sends summaries and action items in Bahasa Indonesia and English.
Eleveo is a workforce optimization software suite built for contact centers, combining call recording, quality management, speech analytics, and workforce management. Its media capture component records voice calls, video, and agent screens across multiple channels, while AI-driven speech analytics applies continuous speech recognition to produce call transcriptions, automated summaries, sentiment detection, topic categorization, and flags. From transcriptions it surfaces highlights, next steps, and trends, and summaries can be exported to CRM systems via an open API. The platform also includes agent scheduling and forecasting, plus compliance tooling for regulations such as GDPR, PCI-DSS, and TCPA. It integrates with major contact center and calling platforms including Cisco Webex Contact Center, Webex Calling, Microsoft Teams, Amazon Connect, Genesys, and Unify OpenScape, with on-premises, cloud, and hybrid deployment options. Eleveo is aimed at mid-market and enterprise contact centers and quality, compliance, and operations teams that need to capture, transcribe, and review customer conversations at scale rather than individual meeting note-taking.
Best suited for
Notulen AI is an Indonesian AI meeting assistant built for teams that conduct meetings in Bahasa Indonesia and English. After a user connects their calendar, the assistant automatically joins scheduled meetings on Zoom, Google Meet, and Microsoft Teams as a bot, records and transcribes the conversation, and then generates structured meeting notes. The output includes summaries, captured decisions, and extracted action items, which are delivered to participants shortly after the meeting ends. The product is aimed at making post-meeting documentation effortless for productive teams in Indonesia, removing the need for someone to manually take minutes during a call. Notulen AI handles bilingual conversations, which is common in Indonesian business settings where speakers mix Bahasa Indonesia with English. It is offered as a web application with a login portal, and the company also publishes a companion mobile app. The service uses tiered plans based on recording usage and offers a short free trial for new users. Notulen AI is a distinct product from other similarly named Indonesian transcription services and focuses specifically on the automated meeting-agent workflow of join, transcribe, summarize, and distribute. Pricing varies by plan. Check the official website for current pricing.
Best suited for
Eleveo is custom pricing (contact sales); Notulen AI is a free tier with paid upgrades (freemium). Always confirm current pricing on each vendor's site before buying.
| Feature | Eleveo | Notulen AI |
|---|---|---|
| Core capability | AI speech analytics with continuous speech-to-text transcription | Calendar integration so the bot joins meetings automatically |
| Standout feature | Omnichannel media capture (voice, video, and screen recording) | Recording and transcription for Zoom, Google Meet, and Microsoft Teams |
| Team usage | Automated call summaries with highlights, topics, and next steps | Bilingual support for Bahasa Indonesia and English |
| Integrations | Sentiment detection and conversation categorization across interactions | Automatic meeting summaries and captured decisions |
| Languages & capture | Workforce management with AI forecasting and agent scheduling | Action-item extraction and tracking |
| Best-fit workflow | Compliance tooling for GDPR, PCI-DSS, and TCPA | Post-meeting notes delivered to participants by email |
Eleveo
Choose Eleveo if you need recording and transcribing customer service and sales calls at scale — strengths include analyzes and transcribes 100% of recorded interactions, not just samples.
Notulen AI
Choose Notulen AI if you need automating minutes for recurring indonesian business meetings — strengths include purpose-built for indonesian teams working in mixed bahasa indonesia and english.
Eleveo
Notulen AI
It depends on your workflow. Eleveo is strong for recording and transcribing customer service and sales calls at scale, while Notulen AI is strong for automating minutes for recurring indonesian business meetings. Both transcribe and summarize meetings.
Eleveo is custom pricing and Notulen AI is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
Sure. Running both makes sense when their strengths don't overlap and the budget allows.
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