Eleveo: Eleveo is an AI-driven contact center workforce optimization platform that records, transcribes, and analyzes customer calls and interactions. Notula.ai: Indonesian AI meeting assistant that joins or records calls, transcribes in Bahasa Indonesia, and generates automatic meeting minutes and summaries. Here's where each one pulls ahead on pricing, features, and the meetings it suits best.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist Eleveo when recording and transcribing customer service and sales calls at scale matters most, and Notula.ai when transcribing uploaded audio or video recordings in bahasa indonesia matters most. Trial each on a few real meetings before you commit — the better fit usually shows fast.
Eleveo is an AI-driven contact center workforce optimization platform that records, transcribes, and analyzes customer calls and interactions.
Indonesian AI meeting assistant that joins or records calls, transcribes in Bahasa Indonesia, and generates automatic meeting minutes and summaries.
Eleveo is a workforce optimization software suite built for contact centers, combining call recording, quality management, speech analytics, and workforce management. Its media capture component records voice calls, video, and agent screens across multiple channels, while AI-driven speech analytics applies continuous speech recognition to produce call transcriptions, automated summaries, sentiment detection, topic categorization, and flags. From transcriptions it surfaces highlights, next steps, and trends, and summaries can be exported to CRM systems via an open API. The platform also includes agent scheduling and forecasting, plus compliance tooling for regulations such as GDPR, PCI-DSS, and TCPA. It integrates with major contact center and calling platforms including Cisco Webex Contact Center, Webex Calling, Microsoft Teams, Amazon Connect, Genesys, and Unify OpenScape, with on-premises, cloud, and hybrid deployment options. Eleveo is aimed at mid-market and enterprise contact centers and quality, compliance, and operations teams that need to capture, transcribe, and review customer conversations at scale rather than individual meeting note-taking.
Best suited for
Notula.ai is an Indonesian AI meeting assistant focused on transcription and automatic meeting minutes (notulen) in Bahasa Indonesia. Users can capture meetings in several ways: by pasting a meeting link for Zoom, Google Meet, or Microsoft Teams so Notula.ai joins as a participant and records the session, by recording directly in the browser using the device microphone, or by uploading existing audio and video files. The platform then processes the recording, produces a transcript, and generates summaries. Summaries can be created in different styles, including a formal meeting-minutes format, bullet points, or a conversational recap, and the tool identifies the main topics discussed during the meeting. Transcripts and summaries can be exported to Word or PDF and shared through customizable access links. Notula.ai is built specifically for Indonesian-language meetings and the needs of Indonesian businesses, addressing local terminology and the preference for documentation in Bahasa Indonesia. It is aimed at Indonesian companies, teams, and professionals who want to automate the creation of accurate meeting notes rather than transcribing manually. Pricing varies by plan. Check the official website for current pricing.
Best suited for
Eleveo is custom pricing (contact sales); Notula.ai is a free tier with paid upgrades (freemium). Always confirm current pricing on each vendor's site before buying.
| Feature | Eleveo | Notula.ai |
|---|---|---|
| Core capability | AI speech analytics with continuous speech-to-text transcription | Joins Zoom, Google Meet, and Microsoft Teams meetings via link to record |
| Standout feature | Omnichannel media capture (voice, video, and screen recording) | Browser recording from the device microphone and audio/video file upload |
| Team usage | Automated call summaries with highlights, topics, and next steps | Bahasa Indonesia transcription |
| Integrations | Sentiment detection and conversation categorization across interactions | Automatic summaries in formal minutes, bullet-point, or conversational styles |
| Languages & capture | Workforce management with AI forecasting and agent scheduling | Main-topic identification from the conversation |
| Best-fit workflow | Compliance tooling for GDPR, PCI-DSS, and TCPA | Export to Word and PDF |
Eleveo
Choose Eleveo if you need recording and transcribing customer service and sales calls at scale — strengths include analyzes and transcribes 100% of recorded interactions, not just samples.
Notula.ai
Choose Notula.ai if you need indonesian teams generating notulen from zoom, meet, or teams calls — strengths include built for bahasa indonesia meeting transcription and minutes.
Eleveo
Notula.ai
It depends on your workflow. Eleveo is strong for recording and transcribing customer service and sales calls at scale, while Notula.ai is strong for indonesian teams generating notulen from zoom, meet, or teams calls. Both transcribe and summarize meetings.
Eleveo is custom pricing and Notula.ai is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
You can — some teams pair them when each covers a different part of the meeting workflow.
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