Eleveo: Eleveo is an AI-driven contact center workforce optimization platform that records, transcribes, and analyzes customer calls and interactions. Notta: High-accuracy transcription with 42+ language translation This comparison weighs them on pricing, features, and everyday workflow fit.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist Eleveo when recording and transcribing customer service and sales calls at scale matters most, and Notta when transcribing uploaded audio and video files matters most. Test each on your own meetings; the right choice tends to become obvious quickly.
Eleveo is an AI-driven contact center workforce optimization platform that records, transcribes, and analyzes customer calls and interactions.
High-accuracy transcription with 42+ language translation
Eleveo is a workforce optimization software suite built for contact centers, combining call recording, quality management, speech analytics, and workforce management. Its media capture component records voice calls, video, and agent screens across multiple channels, while AI-driven speech analytics applies continuous speech recognition to produce call transcriptions, automated summaries, sentiment detection, topic categorization, and flags. From transcriptions it surfaces highlights, next steps, and trends, and summaries can be exported to CRM systems via an open API. The platform also includes agent scheduling and forecasting, plus compliance tooling for regulations such as GDPR, PCI-DSS, and TCPA. It integrates with major contact center and calling platforms including Cisco Webex Contact Center, Webex Calling, Microsoft Teams, Amazon Connect, Genesys, and Unify OpenScape, with on-premises, cloud, and hybrid deployment options. Eleveo is aimed at mid-market and enterprise contact centers and quality, compliance, and operations teams that need to capture, transcribe, and review customer conversations at scale rather than individual meeting note-taking.
Best suited for
Notta records and transcribes meetings and uploaded audio/video in 58 languages, then generates AI summaries, chapters, and action items. It joins Zoom, Google Meet, Microsoft Teams, and Webex calls and integrates with Salesforce, HubSpot, Notion, Slack, and Zapier. The permanent free plan is limited — 120 transcription minutes per month with a hard 3-minute cap per recording, and no transcript export — so it suits trying the product more than recording full meetings; paid plans lift the caps substantially.
Best suited for
Eleveo is custom pricing (contact sales); Notta is from $8.17/mo (freemium). Always confirm current pricing on each vendor's site before buying.
| Feature | Eleveo | Notta |
|---|---|---|
| Core capability | AI speech analytics with continuous speech-to-text transcription | 58-language transcription |
| Standout feature | Omnichannel media capture (voice, video, and screen recording) | AI summaries |
| Team usage | Automated call summaries with highlights, topics, and next steps | File upload transcription |
| Integrations | Sentiment detection and conversation categorization across interactions | CRM integrations |
| Languages & capture | Workforce management with AI forecasting and agent scheduling | 58-language transcription |
| Best-fit workflow | Compliance tooling for GDPR, PCI-DSS, and TCPA | AI summaries |
Eleveo
Choose Eleveo if you need recording and transcribing customer service and sales calls at scale — strengths include analyzes and transcribes 100% of recorded interactions, not just samples.
Notta
Choose Notta if you need multilingual meeting transcription — strengths include transcription in 58 languages — among the widest coverage.
Eleveo
Notta
It depends on your workflow. Eleveo is strong for recording and transcribing customer service and sales calls at scale, while Notta is strong for multilingual meeting transcription. Both transcribe and summarize meetings.
Eleveo is custom pricing and Notta is from $8.17/mo. Check each vendor's pricing page for the latest plans and free-tier limits.
You can — some teams pair them when each covers a different part of the meeting workflow.
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