Eleveo: Eleveo is an AI-driven contact center workforce optimization platform that records, transcribes, and analyzes customer calls and interactions. Notion AI Meeting Notes: Notion's built-in AI meeting notes feature that records system audio, transcribes, and summarizes meetings directly inside your Notion workspace. This comparison weighs them on pricing, features, and everyday workflow fit.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist Eleveo when recording and transcribing customer service and sales calls at scale matters most, and Notion AI Meeting Notes when generating action items and summaries for recurring team syncs and 1:1s matters most. Run both through a week of actual calls to see which suits your workflow.
Eleveo is an AI-driven contact center workforce optimization platform that records, transcribes, and analyzes customer calls and interactions.
Notion's built-in AI meeting notes feature that records system audio, transcribes, and summarizes meetings directly inside your Notion workspace.
Eleveo is a workforce optimization software suite built for contact centers, combining call recording, quality management, speech analytics, and workforce management. Its media capture component records voice calls, video, and agent screens across multiple channels, while AI-driven speech analytics applies continuous speech recognition to produce call transcriptions, automated summaries, sentiment detection, topic categorization, and flags. From transcriptions it surfaces highlights, next steps, and trends, and summaries can be exported to CRM systems via an open API. The platform also includes agent scheduling and forecasting, plus compliance tooling for regulations such as GDPR, PCI-DSS, and TCPA. It integrates with major contact center and calling platforms including Cisco Webex Contact Center, Webex Calling, Microsoft Teams, Amazon Connect, Genesys, and Unify OpenScape, with on-premises, cloud, and hybrid deployment options. Eleveo is aimed at mid-market and enterprise contact centers and quality, compliance, and operations teams that need to capture, transcribe, and review customer conversations at scale rather than individual meeting note-taking.
Best suited for
Notion AI Meeting Notes is a meeting-capture feature built natively into the Notion workspace, aimed at teams and individuals who already organize their work, projects, and documents in Notion. Rather than sending a bot into a call, it records the device's system audio and microphone, which lets it capture conversations from any conferencing tool the user runs on their machine, including Zoom, Google Meet, and Microsoft Teams, as well as in-person discussions. Once recording stops, Notion generates a transcript and an AI summary that pulls out key points, decisions, and action items, and it can tailor the summary format to different meeting types such as one-on-ones, team syncs, client calls, and interviews. Because the notes live inside Notion, they connect to existing pages, databases, tasks, and projects, keeping discussions searchable and linked to related work. The feature supports multiple languages for transcription and is offered through Notion's paid plans with enterprise-oriented security. It is intended for people who want meeting records to flow straight into their broader knowledge base without a separate notetaking app. Pricing varies by plan. Check the official website for current pricing.
Best suited for
Eleveo is custom pricing (contact sales); Notion AI Meeting Notes is a free tier with paid upgrades (freemium). Always confirm current pricing on each vendor's site before buying.
| Feature | Eleveo | Notion AI Meeting Notes |
|---|---|---|
| Core capability | AI speech analytics with continuous speech-to-text transcription | Records system audio and microphone without a meeting bot |
| Standout feature | Omnichannel media capture (voice, video, and screen recording) | Works with Zoom, Google Meet, Microsoft Teams, and in-person meetings |
| Team usage | Automated call summaries with highlights, topics, and next steps | Automatic transcripts with AI-generated summaries |
| Integrations | Sentiment detection and conversation categorization across interactions | Extracts action items, key decisions, and next steps |
| Languages & capture | Workforce management with AI forecasting and agent scheduling | Summaries tailored to meeting type (1:1s, syncs, client calls, interviews) |
| Best-fit workflow | Compliance tooling for GDPR, PCI-DSS, and TCPA | Notes live inside the Notion workspace and link to pages, databases, and tasks |
Eleveo
Choose Eleveo if you need recording and transcribing customer service and sales calls at scale — strengths include analyzes and transcribes 100% of recorded interactions, not just samples.
Notion AI Meeting Notes
Choose Notion AI Meeting Notes if you need capturing meeting notes that automatically link to related notion project pages — strengths include deep, native integration with an existing notion workspace and databases.
Eleveo
Notion AI Meeting Notes
It depends on your workflow. Eleveo is strong for recording and transcribing customer service and sales calls at scale, while Notion AI Meeting Notes is strong for capturing meeting notes that automatically link to related notion project pages. Both transcribe and summarize meetings.
Eleveo is custom pricing and Notion AI Meeting Notes is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
Often yes: teams combine tools when one handles capture and another handles analysis.
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