Eleveo: Eleveo is an AI-driven contact center workforce optimization platform that records, transcribes, and analyzes customer calls and interactions. Notigo: Real-time AI meeting assistant that generates live summaries, structured notes, and action items as conversations unfold. Here's where each one pulls ahead on pricing, features, and the meetings it suits best.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist Eleveo when recording and transcribing customer service and sales calls at scale matters most, and Notigo when helping educators and students organize lectures and study sessions matters most. Try them side by side on real calls before deciding — needs vary by team.
Eleveo is an AI-driven contact center workforce optimization platform that records, transcribes, and analyzes customer calls and interactions.
Real-time AI meeting assistant that generates live summaries, structured notes, and action items as conversations unfold.
Eleveo is a workforce optimization software suite built for contact centers, combining call recording, quality management, speech analytics, and workforce management. Its media capture component records voice calls, video, and agent screens across multiple channels, while AI-driven speech analytics applies continuous speech recognition to produce call transcriptions, automated summaries, sentiment detection, topic categorization, and flags. From transcriptions it surfaces highlights, next steps, and trends, and summaries can be exported to CRM systems via an open API. The platform also includes agent scheduling and forecasting, plus compliance tooling for regulations such as GDPR, PCI-DSS, and TCPA. It integrates with major contact center and calling platforms including Cisco Webex Contact Center, Webex Calling, Microsoft Teams, Amazon Connect, Genesys, and Unify OpenScape, with on-premises, cloud, and hybrid deployment options. Eleveo is aimed at mid-market and enterprise contact centers and quality, compliance, and operations teams that need to capture, transcribe, and review customer conversations at scale rather than individual meeting note-taking.
Best suited for
Notigo is an AI-powered meeting assistant that captures and structures meeting notes in real time as a conversation happens, rather than only producing a transcript after the fact. It listens to the discussion, identifies key points, decisions, and action items, and continuously builds an organized, shareable set of notes throughout the meeting. The product positions itself for a range of professional contexts, with dedicated solution pages for business teams, education, consultants, and legal professionals, reflecting an emphasis on adapting its output to different meeting types. Notigo supports multilingual transcription and translation across a large set of languages, includes real-time collaborative editing so multiple participants can contribute to the same notes, and offers post-meeting editing and sharing. Notes can be exported in common document formats for record-keeping and follow-up. The website is actively maintained, with sign-up and login flows, customer testimonials, security references, and a free entry tier. It is best suited to teams and individuals who want structured meeting documentation produced live instead of reviewing a raw transcript later. Pricing varies by plan. Check the official website for current pricing.
Best suited for
Eleveo is custom pricing (contact sales); Notigo is a free tier with paid upgrades (freemium). Always confirm current pricing on each vendor's site before buying.
| Feature | Eleveo | Notigo |
|---|---|---|
| Core capability | AI speech analytics with continuous speech-to-text transcription | Real-time meeting summaries generated during the conversation |
| Standout feature | Omnichannel media capture (voice, video, and screen recording) | Automatic extraction of key points, decisions, and action items |
| Team usage | Automated call summaries with highlights, topics, and next steps | Multilingual transcription and translation support |
| Integrations | Sentiment detection and conversation categorization across interactions | Real-time collaborative note editing for multiple participants |
| Languages & capture | Workforce management with AI forecasting and agent scheduling | Export of notes to common document formats (PDF, Word, TXT) |
| Best-fit workflow | Compliance tooling for GDPR, PCI-DSS, and TCPA | Profession-specific solution pages for business, education, consultants, and legal |
Eleveo
Choose Eleveo if you need recording and transcribing customer service and sales calls at scale — strengths include analyzes and transcribes 100% of recorded interactions, not just samples.
Notigo
Choose Notigo if you need capturing structured notes during business and team meetings — strengths include produces structured notes live instead of only a post-meeting transcript.
Eleveo
Notigo
It depends on your workflow. Eleveo is strong for recording and transcribing customer service and sales calls at scale, while Notigo is strong for capturing structured notes during business and team meetings. Both transcribe and summarize meetings.
Eleveo is custom pricing and Notigo is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
Yes. Many teams run more than one meeting assistant when the workflows are complementary.
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