Eleveo: Eleveo is an AI-driven contact center workforce optimization platform that records, transcribes, and analyzes customer calls and interactions. Notewise: Handwriting and PDF note-taking app for Apple devices with AI audio transcription for lectures and meetings. This comparison weighs them on pricing, features, and everyday workflow fit.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist Eleveo when recording and transcribing customer service and sales calls at scale matters most, and Notewise when annotating course pdfs and slides with synced audio matters most. Trial each on a few real meetings before you commit — the better fit usually shows fast.
Eleveo is an AI-driven contact center workforce optimization platform that records, transcribes, and analyzes customer calls and interactions.
Handwriting and PDF note-taking app for Apple devices with AI audio transcription for lectures and meetings.
Eleveo is a workforce optimization software suite built for contact centers, combining call recording, quality management, speech analytics, and workforce management. Its media capture component records voice calls, video, and agent screens across multiple channels, while AI-driven speech analytics applies continuous speech recognition to produce call transcriptions, automated summaries, sentiment detection, topic categorization, and flags. From transcriptions it surfaces highlights, next steps, and trends, and summaries can be exported to CRM systems via an open API. The platform also includes agent scheduling and forecasting, plus compliance tooling for regulations such as GDPR, PCI-DSS, and TCPA. It integrates with major contact center and calling platforms including Cisco Webex Contact Center, Webex Calling, Microsoft Teams, Amazon Connect, Genesys, and Unify OpenScape, with on-premises, cloud, and hybrid deployment options. Eleveo is aimed at mid-market and enterprise contact centers and quality, compliance, and operations teams that need to capture, transcribe, and review customer conversations at scale rather than individual meeting note-taking.
Best suited for
Notewise is a note-taking app for iPhone, iPad, Mac, and Vision Pro that combines handwritten notes and PDF annotation with AI features for students and other learners. It offers low-latency handwriting with palm rejection, multiple pen and highlighter styles, shape and table tools, and image insertion, alongside PDF markup and annotation. Its AI capabilities include audio transcription that turns lectures, meetings, and memos into text, with the transcription synced to the moment in your handwritten notes so you can tap a note and hear what was being said. Notewise also provides handwriting OCR across more than 20 languages, letting users search across handwriting, typed notes, audio transcripts, and PDFs in one place. Additional AI tools include a chat interface to query your notes, context-aware question answering on highlighted content, and auto-generated audio summaries of notes. Real-time collaboration in shared notebooks and cloud sync across devices round out the feature set. Notewise is well suited to students who take handwritten lecture notes on an iPad and want recorded audio transcribed and tied back to what they wrote, with export to PDF and other formats. Pricing varies by plan. Check the official website for current pricing.
Best suited for
Eleveo is custom pricing (contact sales); Notewise is a free tier with paid upgrades (freemium). Always confirm current pricing on each vendor's site before buying.
| Feature | Eleveo | Notewise |
|---|---|---|
| Core capability | AI speech analytics with continuous speech-to-text transcription | AI audio transcription of lectures and meetings synced to handwritten notes |
| Standout feature | Omnichannel media capture (voice, video, and screen recording) | Low-latency handwriting with palm rejection plus PDF annotation |
| Team usage | Automated call summaries with highlights, topics, and next steps | Handwriting OCR across more than 20 languages with unified search |
| Integrations | Sentiment detection and conversation categorization across interactions | AI chat to query notes and context-aware Q&A on highlighted content |
| Languages & capture | Workforce management with AI forecasting and agent scheduling | Auto-generated audio summaries of notes |
| Best-fit workflow | Compliance tooling for GDPR, PCI-DSS, and TCPA | Real-time collaboration in shared notebooks and cross-device cloud sync |
Eleveo
Choose Eleveo if you need recording and transcribing customer service and sales calls at scale — strengths include analyzes and transcribes 100% of recorded interactions, not just samples.
Notewise
Choose Notewise if you need handwriting lecture notes on an ipad while recording and transcribing class audio — strengths include ties lecture audio transcription directly to the moment in handwritten notes.
Eleveo
Notewise
It depends on your workflow. Eleveo is strong for recording and transcribing customer service and sales calls at scale, while Notewise is strong for handwriting lecture notes on an ipad while recording and transcribing class audio. Both transcribe and summarize meetings.
Eleveo is custom pricing and Notewise is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
Often yes: teams combine tools when one handles capture and another handles analysis.
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