Eleveo: Eleveo is an AI-driven contact center workforce optimization platform that records, transcribes, and analyzes customer calls and interactions. NoteWave: An indie AI meeting assistant that records, transcribes, and summarizes meetings across Zoom, Teams, Google Meet, in-person, and uploaded audio. Which one wins depends on your platform mix, budget, and how hands-off you want notes to be.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist Eleveo when recording and transcribing customer service and sales calls at scale matters most, and NoteWave when recording in-person meetings or interviews directly from a phone or browser matters most. Try them side by side on real calls before deciding — needs vary by team.
Eleveo is an AI-driven contact center workforce optimization platform that records, transcribes, and analyzes customer calls and interactions.
An indie AI meeting assistant that records, transcribes, and summarizes meetings across Zoom, Teams, Google Meet, in-person, and uploaded audio.
Eleveo is a workforce optimization software suite built for contact centers, combining call recording, quality management, speech analytics, and workforce management. Its media capture component records voice calls, video, and agent screens across multiple channels, while AI-driven speech analytics applies continuous speech recognition to produce call transcriptions, automated summaries, sentiment detection, topic categorization, and flags. From transcriptions it surfaces highlights, next steps, and trends, and summaries can be exported to CRM systems via an open API. The platform also includes agent scheduling and forecasting, plus compliance tooling for regulations such as GDPR, PCI-DSS, and TCPA. It integrates with major contact center and calling platforms including Cisco Webex Contact Center, Webex Calling, Microsoft Teams, Amazon Connect, Genesys, and Unify OpenScape, with on-premises, cloud, and hybrid deployment options. Eleveo is aimed at mid-market and enterprise contact centers and quality, compliance, and operations teams that need to capture, transcribe, and review customer conversations at scale rather than individual meeting note-taking.
Best suited for
NoteWave is an AI meeting assistant built by Blaze AI Solutions, a small South African startup that launched the product publicly on Product Hunt in September 2025. It is designed to capture meetings wherever they happen: you can record live in the browser or on mobile, connect it to online calls on Zoom, Microsoft Teams, and Google Meet, or upload existing audio files in formats such as MP3, WAV, and M4A. From that audio, NoteWave produces transcripts with speaker identification, AI-generated summaries, automatic topic tagging, and detected action items, aiming to turn raw conversation into a structured record teams can act on. An assistant feature lets users query past meetings in natural language to find what was discussed. The tool supports many languages and is positioned for businesses and teams that want a single place to capture both remote and in-person discussions rather than being locked to one conferencing platform. As an early-stage indie product it is actively iterating, with collaboration and editing features for shared notes. Always confirm current capabilities and any compliance claims directly on the official site before relying on them. Pricing varies by plan. Check the official website for current pricing.
Best suited for
Eleveo is custom pricing (contact sales); NoteWave is a free tier with paid upgrades (freemium). Always confirm current pricing on each vendor's site before buying.
| Feature | Eleveo | NoteWave |
|---|---|---|
| Core capability | AI speech analytics with continuous speech-to-text transcription | Records and transcribes meetings from Zoom, Microsoft Teams, Google Meet, browser, and mobile |
| Standout feature | Omnichannel media capture (voice, video, and screen recording) | Uploads and transcribes existing audio files (MP3, WAV, M4A) |
| Team usage | Automated call summaries with highlights, topics, and next steps | Speaker identification and AI-generated summaries |
| Integrations | Sentiment detection and conversation categorization across interactions | Automatic topic tagging and action-item detection |
| Languages & capture | Workforce management with AI forecasting and agent scheduling | Assistant for querying past meetings in natural language |
| Best-fit workflow | Compliance tooling for GDPR, PCI-DSS, and TCPA | Multilingual transcription support |
Eleveo
Choose Eleveo if you need recording and transcribing customer service and sales calls at scale — strengths include analyzes and transcribes 100% of recorded interactions, not just samples.
NoteWave
Choose NoteWave if you need capturing notes and action items from remote calls across zoom, teams, and google meet — strengths include captures both online and in-person meetings plus uploaded audio in one tool.
Eleveo
NoteWave
It depends on your workflow. Eleveo is strong for recording and transcribing customer service and sales calls at scale, while NoteWave is strong for capturing notes and action items from remote calls across zoom, teams, and google meet. Both transcribe and summarize meetings.
Eleveo is custom pricing and NoteWave is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
Sure. Running both makes sense when their strengths don't overlap and the budget allows.
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