Eleveo: Eleveo is an AI-driven contact center workforce optimization platform that records, transcribes, and analyzes customer calls and interactions. Noteo.ai: AI meeting transcription and summary tool for Google Meet, Zoom, Teams, and Webex that also covers lectures, webinars, training sessions, and interviews. We compare them on cost, capture approach, and day-to-day fit so you can choose faster.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist Eleveo when recording and transcribing customer service and sales calls at scale matters most, and Noteo.ai when educators and students capturing lectures, webinars, and training sessions matters most. Test each on your own meetings; the right choice tends to become obvious quickly.
Eleveo is an AI-driven contact center workforce optimization platform that records, transcribes, and analyzes customer calls and interactions.
AI meeting transcription and summary tool for Google Meet, Zoom, Teams, and Webex that also covers lectures, webinars, training sessions, and interviews.
Eleveo is a workforce optimization software suite built for contact centers, combining call recording, quality management, speech analytics, and workforce management. Its media capture component records voice calls, video, and agent screens across multiple channels, while AI-driven speech analytics applies continuous speech recognition to produce call transcriptions, automated summaries, sentiment detection, topic categorization, and flags. From transcriptions it surfaces highlights, next steps, and trends, and summaries can be exported to CRM systems via an open API. The platform also includes agent scheduling and forecasting, plus compliance tooling for regulations such as GDPR, PCI-DSS, and TCPA. It integrates with major contact center and calling platforms including Cisco Webex Contact Center, Webex Calling, Microsoft Teams, Amazon Connect, Genesys, and Unify OpenScape, with on-premises, cloud, and hybrid deployment options. Eleveo is aimed at mid-market and enterprise contact centers and quality, compliance, and operations teams that need to capture, transcribe, and review customer conversations at scale rather than individual meeting note-taking.
Best suited for
Noteo.ai is an AI-powered meeting transcription and summarization tool that automatically captures and analyzes virtual meetings across Google Meet, Zoom, Microsoft Teams, and Webex. Beyond standard business meetings, the platform explicitly supports lectures, webinars, and training sessions for educational use, as well as sales calls, legal consultations, interviews, and research work, making it relevant to teams in business, education, sales, legal, and hybrid-work settings. Core capabilities include real-time transcription with speaker identification and AI-generated summaries that extract decisions and action items from a conversation. Transcripts are stored in a searchable meeting archive with full-text search so users can quickly locate past discussions, and integrations connect Noteo.ai with tools such as Slack, Notion, Google Drive, and Microsoft 365 to fit existing workflows. The product supports more than 50 languages, broadening its usefulness for international teams. On security and privacy, Noteo.ai describes enterprise-grade protections including AES-256 encryption, GDPR compliance, and SOC 2 Type II certification, and states it does not train AI models on user data while offering custom data retention policies. The service is actively operating and offers a free plan to get started, with additional paid options available. Pricing varies by plan. Check the official website for current pricing.
Best suited for
Eleveo is custom pricing (contact sales); Noteo.ai is a free tier with paid upgrades (freemium). Always confirm current pricing on each vendor's site before buying.
| Feature | Eleveo | Noteo.ai |
|---|---|---|
| Core capability | AI speech analytics with continuous speech-to-text transcription | Auto-join transcription for Google Meet, Zoom, Microsoft Teams, and Webex |
| Standout feature | Omnichannel media capture (voice, video, and screen recording) | Real-time transcription with speaker identification |
| Team usage | Automated call summaries with highlights, topics, and next steps | AI summaries that extract decisions and action items |
| Integrations | Sentiment detection and conversation categorization across interactions | Searchable meeting archive with full-text search |
| Languages & capture | Workforce management with AI forecasting and agent scheduling | Support for 50+ languages |
| Best-fit workflow | Compliance tooling for GDPR, PCI-DSS, and TCPA | Integrations with Slack, Notion, Google Drive, and Microsoft 365 |
Eleveo
Choose Eleveo if you need recording and transcribing customer service and sales calls at scale — strengths include analyzes and transcribes 100% of recorded interactions, not just samples.
Noteo.ai
Choose Noteo.ai if you need teams transcribing and summarizing meetings across meet, zoom, teams, and webex — strengths include works across all four major conferencing platforms plus educational sessions like lectures and webinars.
Eleveo
Noteo.ai
It depends on your workflow. Eleveo is strong for recording and transcribing customer service and sales calls at scale, while Noteo.ai is strong for teams transcribing and summarizing meetings across meet, zoom, teams, and webex. Both transcribe and summarize meetings.
Eleveo is custom pricing and Noteo.ai is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
Yes. Many teams run more than one meeting assistant when the workflows are complementary.
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