Eleveo: Eleveo is an AI-driven contact center workforce optimization platform that records, transcribes, and analyzes customer calls and interactions. NoteMeeting: AI meeting notetaker and live voice translator delivered as a Chrome extension and desktop app, supporting Google Meet, Zoom, and Microsoft Teams. Which one wins depends on your platform mix, budget, and how hands-off you want notes to be.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist Eleveo when recording and transcribing customer service and sales calls at scale matters most, and NoteMeeting when capturing calls across google meet, zoom, and teams from one tool matters most. Run both through a week of actual calls to see which suits your workflow.
Eleveo is an AI-driven contact center workforce optimization platform that records, transcribes, and analyzes customer calls and interactions.
AI meeting notetaker and live voice translator delivered as a Chrome extension and desktop app, supporting Google Meet, Zoom, and Microsoft Teams.
Eleveo is a workforce optimization software suite built for contact centers, combining call recording, quality management, speech analytics, and workforce management. Its media capture component records voice calls, video, and agent screens across multiple channels, while AI-driven speech analytics applies continuous speech recognition to produce call transcriptions, automated summaries, sentiment detection, topic categorization, and flags. From transcriptions it surfaces highlights, next steps, and trends, and summaries can be exported to CRM systems via an open API. The platform also includes agent scheduling and forecasting, plus compliance tooling for regulations such as GDPR, PCI-DSS, and TCPA. It integrates with major contact center and calling platforms including Cisco Webex Contact Center, Webex Calling, Microsoft Teams, Amazon Connect, Genesys, and Unify OpenScape, with on-premises, cloud, and hybrid deployment options. Eleveo is aimed at mid-market and enterprise contact centers and quality, compliance, and operations teams that need to capture, transcribe, and review customer conversations at scale rather than individual meeting note-taking.
Best suited for
NoteMeeting is an AI meeting note taker that combines automatic transcription, AI summarization, and live voice translation, distributed as a Chrome extension as well as a desktop application for macOS and Windows. The Chrome extension works with Google Meet, Zoom, and Microsoft Teams calls, transcribing conversations in real time and then producing AI-generated summaries that pull out action items and decisions once the meeting concludes. A distinguishing capability is its live bidirectional voice translation, which the product positions for Vietnamese-English communication and broader multilingual meetings, making it relevant for cross-language teams and international calls. The desktop application extends platform coverage to additional tools such as Skype and Discord, giving users a way to capture conversations outside the browser. NoteMeeting emphasizes a quick setup and provides searchable summaries so users can return to past meetings and find key points. It targets product managers, founders, and distributed teams who need both accurate notes and real-time language support during meetings, positioning itself as a notetaker that addresses transcription, summarization, and translation in a single workflow rather than transcription alone. Pricing varies by plan. Check the official website for current pricing.
Best suited for
Eleveo is custom pricing (contact sales); NoteMeeting is a free tier with paid upgrades (freemium). Always confirm current pricing on each vendor's site before buying.
| Feature | Eleveo | NoteMeeting |
|---|---|---|
| Core capability | AI speech analytics with continuous speech-to-text transcription | Real-time transcription for Google Meet, Zoom, and Microsoft Teams |
| Standout feature | Omnichannel media capture (voice, video, and screen recording) | AI summaries with extracted action items and decisions |
| Team usage | Automated call summaries with highlights, topics, and next steps | Live bidirectional voice translation during meetings |
| Integrations | Sentiment detection and conversation categorization across interactions | Chrome extension plus desktop apps for macOS and Windows |
| Languages & capture | Workforce management with AI forecasting and agent scheduling | Desktop coverage for additional platforms such as Skype and Discord |
| Best-fit workflow | Compliance tooling for GDPR, PCI-DSS, and TCPA | Searchable meeting summaries and history |
Eleveo
Choose Eleveo if you need recording and transcribing customer service and sales calls at scale — strengths include analyzes and transcribes 100% of recorded interactions, not just samples.
NoteMeeting
Choose NoteMeeting if you need cross-language meetings that need live translation alongside notes — strengths include combines transcription, summarization, and live translation in one tool.
Eleveo
NoteMeeting
It depends on your workflow. Eleveo is strong for recording and transcribing customer service and sales calls at scale, while NoteMeeting is strong for cross-language meetings that need live translation alongside notes. Both transcribe and summarize meetings.
Eleveo is custom pricing and NoteMeeting is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
Yes. Many teams run more than one meeting assistant when the workflows are complementary.
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