Eleveo: Eleveo is an AI-driven contact center workforce optimization platform that records, transcribes, and analyzes customer calls and interactions. NoteGPT: AI note-taker that records, transcribes and summarizes meetings, lectures, podcasts and videos into organized notes. Below, they line up on price, capture method, and how each fits a real meeting stack.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist Eleveo when recording and transcribing customer service and sales calls at scale matters most, and NoteGPT when turning lectures and podcasts into structured study notes matters most. Run both through a week of actual calls to see which suits your workflow.
Eleveo is an AI-driven contact center workforce optimization platform that records, transcribes, and analyzes customer calls and interactions.
AI note-taker that records, transcribes and summarizes meetings, lectures, podcasts and videos into organized notes.
Eleveo is a workforce optimization software suite built for contact centers, combining call recording, quality management, speech analytics, and workforce management. Its media capture component records voice calls, video, and agent screens across multiple channels, while AI-driven speech analytics applies continuous speech recognition to produce call transcriptions, automated summaries, sentiment detection, topic categorization, and flags. From transcriptions it surfaces highlights, next steps, and trends, and summaries can be exported to CRM systems via an open API. The platform also includes agent scheduling and forecasting, plus compliance tooling for regulations such as GDPR, PCI-DSS, and TCPA. It integrates with major contact center and calling platforms including Cisco Webex Contact Center, Webex Calling, Microsoft Teams, Amazon Connect, Genesys, and Unify OpenScape, with on-premises, cloud, and hybrid deployment options. Eleveo is aimed at mid-market and enterprise contact centers and quality, compliance, and operations teams that need to capture, transcribe, and review customer conversations at scale rather than individual meeting note-taking.
Best suited for
NoteGPT is an AI learning and note-taking assistant that includes a dedicated meeting note-taker for capturing and summarizing conversations. For meetings, lectures, podcasts and online videos, it records or accepts uploaded audio and video, transcribes the speech to text, separates and labels speakers, and then generates clean, organized notes and summaries with key points. It works with recordings from platforms such as Zoom, Google Meet and Microsoft Teams, can process long recordings and large files, and supports batch uploads of multiple files. NoteGPT also offers translation across many languages so notes can be shared with multilingual teams, and an AI chat layer that lets users ask questions about the transcript and pull out specific details. Alongside the meeting note-taker, the broader NoteGPT platform summarizes YouTube videos, PDFs, documents and articles and creates study aids such as flashcards and quizzes, which makes it popular with students and educators in addition to professionals. It is available as a web application and a lightweight browser extension. The tool is aimed at students, educators, researchers, consultants and team leads who want to stay engaged in a conversation rather than taking notes manually. Pricing varies by plan. Check the official website for current pricing.
Best suited for
Eleveo is custom pricing (contact sales); NoteGPT is a free tier with paid upgrades (freemium). Always confirm current pricing on each vendor's site before buying.
| Feature | Eleveo | NoteGPT |
|---|---|---|
| Core capability | AI speech analytics with continuous speech-to-text transcription | Records, transcribes and summarizes meetings, lectures and podcasts |
| Standout feature | Omnichannel media capture (voice, video, and screen recording) | Works with Zoom, Google Meet and Microsoft Teams recordings |
| Team usage | Automated call summaries with highlights, topics, and next steps | Speaker separation and labeling in transcripts |
| Integrations | Sentiment detection and conversation categorization across interactions | Support for long recordings, large files and batch uploads |
| Languages & capture | Workforce management with AI forecasting and agent scheduling | AI chat to ask questions about a transcript and extract details |
| Best-fit workflow | Compliance tooling for GDPR, PCI-DSS, and TCPA | Translation across many languages for shared notes |
Eleveo
Choose Eleveo if you need recording and transcribing customer service and sales calls at scale — strengths include analyzes and transcribes 100% of recorded interactions, not just samples.
NoteGPT
Choose NoteGPT if you need summarizing uploaded zoom, meet or teams meeting recordings — strengths include free meeting note-taker option with no sign-up required for basic use.
Eleveo
NoteGPT
It depends on your workflow. Eleveo is strong for recording and transcribing customer service and sales calls at scale, while NoteGPT is strong for summarizing uploaded zoom, meet or teams meeting recordings. Both transcribe and summarize meetings.
Eleveo is custom pricing and NoteGPT is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
Yes. Many teams run more than one meeting assistant when the workflows are complementary.
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