Eleveo: Eleveo is an AI-driven contact center workforce optimization platform that records, transcribes, and analyzes customer calls and interactions. Note67: A private, local-first desktop app that records meetings, transcribes them on-device with Whisper, and generates AI summaries via local models. The right pick comes down to team size, budget, and the workflows you want to automate.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist Eleveo when recording and transcribing customer service and sales calls at scale matters most, and Note67 when capturing meeting notes where data cannot leave the device for compliance reasons matters most. Test each on your own meetings; the right choice tends to become obvious quickly.
Eleveo is an AI-driven contact center workforce optimization platform that records, transcribes, and analyzes customer calls and interactions.
A private, local-first desktop app that records meetings, transcribes them on-device with Whisper, and generates AI summaries via local models.
Eleveo is a workforce optimization software suite built for contact centers, combining call recording, quality management, speech analytics, and workforce management. Its media capture component records voice calls, video, and agent screens across multiple channels, while AI-driven speech analytics applies continuous speech recognition to produce call transcriptions, automated summaries, sentiment detection, topic categorization, and flags. From transcriptions it surfaces highlights, next steps, and trends, and summaries can be exported to CRM systems via an open API. The platform also includes agent scheduling and forecasting, plus compliance tooling for regulations such as GDPR, PCI-DSS, and TCPA. It integrates with major contact center and calling platforms including Cisco Webex Contact Center, Webex Calling, Microsoft Teams, Amazon Connect, Genesys, and Unify OpenScape, with on-premises, cloud, and hybrid deployment options. Eleveo is aimed at mid-market and enterprise contact centers and quality, compliance, and operations teams that need to capture, transcribe, and review customer conversations at scale rather than individual meeting note-taking.
Best suited for
Note67 is a privacy-focused, local-first meeting notes assistant for desktop. It captures meeting audio, transcribes it on-device using Whisper, and produces AI-generated summaries through locally run language models via Ollama, so audio and transcripts can remain on the user's machine rather than being sent to the cloud. The app captures both microphone and system audio, and it works to separate the user's own voice from other meeting participants. It is built as a native desktop application using a Rust and Tauri foundation with a React and TypeScript front end, and an associated open-source repository is published on GitHub. Note67 is positioned for people who handle confidential conversations and have compliance or privacy constraints, such as consultants, legal professionals, and healthcare workers, as well as anyone who prefers not to rely on cloud transcription services. It supports recent versions of macOS and Windows. Because processing happens locally, the product emphasizes operating without mandatory accounts or subscriptions and keeping meeting data on the device. Pricing varies by plan. Check the official website for current pricing.
Best suited for
Eleveo is custom pricing (contact sales); Note67 is a free tier with paid upgrades (freemium). Always confirm current pricing on each vendor's site before buying.
| Feature | Eleveo | Note67 |
|---|---|---|
| Core capability | AI speech analytics with continuous speech-to-text transcription | Local on-device transcription using Whisper |
| Standout feature | Omnichannel media capture (voice, video, and screen recording) | AI summaries generated by local language models via Ollama |
| Team usage | Automated call summaries with highlights, topics, and next steps | Captures both microphone and system audio |
| Integrations | Sentiment detection and conversation categorization across interactions | Separates the user's voice from other meeting participants |
| Languages & capture | Workforce management with AI forecasting and agent scheduling | Native desktop app for macOS and Windows |
| Best-fit workflow | Compliance tooling for GDPR, PCI-DSS, and TCPA | Privacy-first design that keeps audio on the device |
Eleveo
Choose Eleveo if you need recording and transcribing customer service and sales calls at scale — strengths include analyzes and transcribes 100% of recorded interactions, not just samples.
Note67
Choose Note67 if you need recording and summarizing confidential client or internal meetings — strengths include local processing keeps meeting audio and transcripts on the user's machine.
Eleveo
Note67
It depends on your workflow. Eleveo is strong for recording and transcribing customer service and sales calls at scale, while Note67 is strong for recording and summarizing confidential client or internal meetings. Both transcribe and summarize meetings.
Eleveo is custom pricing and Note67 is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
Yes. Many teams run more than one meeting assistant when the workflows are complementary.
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