Eleveo: Eleveo is an AI-driven contact center workforce optimization platform that records, transcribes, and analyzes customer calls and interactions. Némos: An Apple-focused "second brain" app that records and auto-transcribes voice memos and meeting notes entirely on-device using Apple Intelligence. We compare them on cost, capture approach, and day-to-day fit so you can choose faster.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist Eleveo when recording and transcribing customer service and sales calls at scale matters most, and Némos when capturing spoken thoughts as voice memos and converting them to searchable, formatted notes matters most. Run both through a week of actual calls to see which suits your workflow.
Eleveo is an AI-driven contact center workforce optimization platform that records, transcribes, and analyzes customer calls and interactions.
An Apple-focused "second brain" app that records and auto-transcribes voice memos and meeting notes entirely on-device using Apple Intelligence.
Eleveo is a workforce optimization software suite built for contact centers, combining call recording, quality management, speech analytics, and workforce management. Its media capture component records voice calls, video, and agent screens across multiple channels, while AI-driven speech analytics applies continuous speech recognition to produce call transcriptions, automated summaries, sentiment detection, topic categorization, and flags. From transcriptions it surfaces highlights, next steps, and trends, and summaries can be exported to CRM systems via an open API. The platform also includes agent scheduling and forecasting, plus compliance tooling for regulations such as GDPR, PCI-DSS, and TCPA. It integrates with major contact center and calling platforms including Cisco Webex Contact Center, Webex Calling, Microsoft Teams, Amazon Connect, Genesys, and Unify OpenScape, with on-premises, cloud, and hybrid deployment options. Eleveo is aimed at mid-market and enterprise contact centers and quality, compliance, and operations teams that need to capture, transcribe, and review customer conversations at scale rather than individual meeting note-taking.
Best suited for
Némos is a personal knowledge management ("second brain") app for the Apple ecosystem that captures and automatically organizes many content types, including voice memos that it records and transcribes on-device. Rather than joining video calls as a bot, it captures audio directly from the iPhone or Apple Watch and converts speech to text locally using Apple Intelligence Foundation Models, so data stays on the device. Transcribed audio becomes fully searchable, and recordings can be turned into formats such as bullet points, summaries, meeting notes, emails, or journal entries. Beyond voice, Némos handles screenshots with OCR, links, PDFs, notes, photos, and more, naming and filing them automatically without manual tagging. It runs on iPhone and iPad (with Apple Watch recording, Siri commands, and Chrome, Safari, and Firefox extensions), and offers two-way sync with Apple Reminders, Calendar, Notes, Photos, Files, Maps, and iCloud. It is aimed at students, researchers, writers, and professionals who want private, low-effort capture of voice and other notes. As of mid-2026 it is in private beta.
Best suited for
Eleveo is custom pricing (contact sales); Némos is a free tier with paid upgrades (freemium). Always confirm current pricing on each vendor's site before buying.
| Feature | Eleveo | Némos |
|---|---|---|
| Core capability | AI speech analytics with continuous speech-to-text transcription | On-device voice memo recording and automatic speech-to-text transcription |
| Standout feature | Omnichannel media capture (voice, video, and screen recording) | Local AI processing via Apple Intelligence Foundation Models (data stays on device) |
| Team usage | Automated call summaries with highlights, topics, and next steps | Auto-formatting of recordings into summaries, meeting notes, bullets, email, or journal entries |
| Integrations | Sentiment detection and conversation categorization across interactions | Full-text search across transcribed audio and other captured content |
| Languages & capture | Workforce management with AI forecasting and agent scheduling | Apple Watch voice recording and Siri voice command support |
| Best-fit workflow | Compliance tooling for GDPR, PCI-DSS, and TCPA | Two-way sync with Apple Reminders, Calendar, Notes, Photos, Files, Maps, and iCloud |
Eleveo
Choose Eleveo if you need recording and transcribing customer service and sales calls at scale — strengths include analyzes and transcribes 100% of recorded interactions, not just samples.
Némos
Choose Némos if you need recording and transcribing in-person meetings or lectures on an iphone or apple watch — strengths include privacy-focused: voice transcription and ai run fully on-device, with no cloud upload.
Eleveo
Némos
It depends on your workflow. Eleveo is strong for recording and transcribing customer service and sales calls at scale, while Némos is strong for recording and transcribing in-person meetings or lectures on an iphone or apple watch. Both transcribe and summarize meetings.
Eleveo is custom pricing and Némos is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
Often yes: teams combine tools when one handles capture and another handles analysis.
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