Eleveo: Eleveo is an AI-driven contact center workforce optimization platform that records, transcribes, and analyzes customer calls and interactions. Mobvoi TicNote: Portable AI voice recorder device that records, transcribes, translates, and summarizes meetings, calls, and lectures. Below, they line up on price, capture method, and how each fits a real meeting stack.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist Eleveo when recording and transcribing customer service and sales calls at scale matters most, and Mobvoi TicNote when transcribing lectures and interviews for students and journalists matters most. Run both through a week of actual calls to see which suits your workflow.
Eleveo is an AI-driven contact center workforce optimization platform that records, transcribes, and analyzes customer calls and interactions.
Portable AI voice recorder device that records, transcribes, translates, and summarizes meetings, calls, and lectures.
Eleveo is a workforce optimization software suite built for contact centers, combining call recording, quality management, speech analytics, and workforce management. Its media capture component records voice calls, video, and agent screens across multiple channels, while AI-driven speech analytics applies continuous speech recognition to produce call transcriptions, automated summaries, sentiment detection, topic categorization, and flags. From transcriptions it surfaces highlights, next steps, and trends, and summaries can be exported to CRM systems via an open API. The platform also includes agent scheduling and forecasting, plus compliance tooling for regulations such as GDPR, PCI-DSS, and TCPA. It integrates with major contact center and calling platforms including Cisco Webex Contact Center, Webex Calling, Microsoft Teams, Amazon Connect, Genesys, and Unify OpenScape, with on-premises, cloud, and hybrid deployment options. Eleveo is aimed at mid-market and enterprise contact centers and quality, compliance, and operations teams that need to capture, transcribe, and review customer conversations at scale rather than individual meeting note-taking.
Best suited for
Mobvoi TicNote is a slim, portable AI voice recorder device paired with a companion app and cloud service for capturing and processing spoken content. The hardware is a lightweight card-style recorder (with related earbud-style recording options) built with multiple microphones for clear capture of meetings, calls, lectures, and conversations. Its built-in AI assistant, Shadow, transcribes audio in real time across more than 120 languages and generates concise summaries, meeting minutes, and mind maps from what was recorded. The device is designed to let users stay present in a conversation while it handles note-taking automatically, and processed transcripts and summaries are accessible through the TicNote cloud platform. Because it is a dedicated wearable-style recorder rather than software that joins a video call, TicNote is well suited to capturing in-person meetings, phone calls, interviews, and classes. Mobvoi positions it for immigrants and international students, journalists and reporters, global business teams, creators and podcasters, students and researchers, and sales and marketing professionals who need reliable transcription and summarization on the go without depending on a laptop or a meeting bot. Pricing varies by plan. Check the official website for current pricing.
Best suited for
Eleveo is custom pricing (contact sales); Mobvoi TicNote is a free tier with paid upgrades (freemium). Always confirm current pricing on each vendor's site before buying.
| Feature | Eleveo | Mobvoi TicNote |
|---|---|---|
| Core capability | AI speech analytics with continuous speech-to-text transcription | Portable AI voice recorder hardware with multiple microphones |
| Standout feature | Omnichannel media capture (voice, video, and screen recording) | Real-time transcription in 120+ languages |
| Team usage | Automated call summaries with highlights, topics, and next steps | AI-generated summaries, meeting minutes, and mind maps |
| Integrations | Sentiment detection and conversation categorization across interactions | Translation support across many languages |
| Languages & capture | Workforce management with AI forecasting and agent scheduling | Cloud platform for accessing transcripts and summaries |
| Best-fit workflow | Compliance tooling for GDPR, PCI-DSS, and TCPA | Captures in-person meetings, calls, and lectures without a bot |
Eleveo
Choose Eleveo if you need recording and transcribing customer service and sales calls at scale — strengths include analyzes and transcribes 100% of recorded interactions, not just samples.
Mobvoi TicNote
Choose Mobvoi TicNote if you need recording and summarizing in-person meetings and phone calls — strengths include dedicated hardware captures in-person meetings and calls reliably.
Eleveo
Mobvoi TicNote
It depends on your workflow. Eleveo is strong for recording and transcribing customer service and sales calls at scale, while Mobvoi TicNote is strong for recording and summarizing in-person meetings and phone calls. Both transcribe and summarize meetings.
Eleveo is custom pricing and Mobvoi TicNote is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
Often yes: teams combine tools when one handles capture and another handles analysis.
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