Eleveo: Eleveo is an AI-driven contact center workforce optimization platform that records, transcribes, and analyzes customer calls and interactions. Minom: India-built AI meeting notes app that records conversations and generates speaker-aware minutes, decisions, and action items across major Indian languages. This comparison weighs them on pricing, features, and everyday workflow fit.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist Eleveo when recording and transcribing customer service and sales calls at scale matters most, and Minom when generating minutes of meeting, decisions, and action items for indian teams matters most. Test each on your own meetings; the right choice tends to become obvious quickly.
Eleveo is an AI-driven contact center workforce optimization platform that records, transcribes, and analyzes customer calls and interactions.
India-built AI meeting notes app that records conversations and generates speaker-aware minutes, decisions, and action items across major Indian languages.
Eleveo is a workforce optimization software suite built for contact centers, combining call recording, quality management, speech analytics, and workforce management. Its media capture component records voice calls, video, and agent screens across multiple channels, while AI-driven speech analytics applies continuous speech recognition to produce call transcriptions, automated summaries, sentiment detection, topic categorization, and flags. From transcriptions it surfaces highlights, next steps, and trends, and summaries can be exported to CRM systems via an open API. The platform also includes agent scheduling and forecasting, plus compliance tooling for regulations such as GDPR, PCI-DSS, and TCPA. It integrates with major contact center and calling platforms including Cisco Webex Contact Center, Webex Calling, Microsoft Teams, Amazon Connect, Genesys, and Unify OpenScape, with on-premises, cloud, and hybrid deployment options. Eleveo is aimed at mid-market and enterprise contact centers and quality, compliance, and operations teams that need to capture, transcribe, and review customer conversations at scale rather than individual meeting note-taking.
Best suited for
Minom is an India-built AI meeting notes application designed for multilingual Indian teams. It records in-person conversations through a device microphone and can also import online meeting transcripts, then produces speaker-aware summaries, minutes of meeting (MoM), decisions, and action items automatically. According to its official site, Minom is positioned specifically for Indian organizations and supports transcription in a broad set of Indian languages including Hindi, Gujarati, Marathi, Tamil, Telugu, Kannada, Malayalam, Bengali, and Punjabi, alongside English and other global languages. It is built to handle Indian accents and multi-speaker meeting flow, converting speech into structured text. The product supports conference-room/in-person recording and integration with Microsoft Teams meeting transcripts, with outputs organized into transcripts, summaries, decisions, speaker notes, and follow-up tasks. Minom is available as an Android app via Google Play, with an iOS version listed as coming soon, and offers a web dashboard for reviewing generated notes. It targets teams that conduct meetings in regional Indian languages and need accurate, structured documentation rather than relying on global tools optimized primarily for English. Pricing and full plan details are listed on the official website. Pricing varies by plan. Check the official website for current pricing.
Best suited for
Eleveo is custom pricing (contact sales); Minom is a free tier with paid upgrades (freemium). Always confirm current pricing on each vendor's site before buying.
| Feature | Eleveo | Minom |
|---|---|---|
| Core capability | AI speech analytics with continuous speech-to-text transcription | Records in-person/conference-room conversations via microphone |
| Standout feature | Omnichannel media capture (voice, video, and screen recording) | Generates speaker-aware summaries, decisions, and action items |
| Team usage | Automated call summaries with highlights, topics, and next steps | Transcription support for many Indian languages (Hindi, Gujarati, Marathi, Tamil, Telugu, Kannada, Malayalam, Bengali, Punjabi) plus English and global languages |
| Integrations | Sentiment detection and conversation categorization across interactions | Imports Microsoft Teams meeting transcripts |
| Languages & capture | Workforce management with AI forecasting and agent scheduling | Produces structured minutes of meeting (MoM) and follow-up tasks |
| Best-fit workflow | Compliance tooling for GDPR, PCI-DSS, and TCPA | Android app with web dashboard (iOS listed as coming soon) |
Eleveo
Choose Eleveo if you need recording and transcribing customer service and sales calls at scale — strengths include analyzes and transcribes 100% of recorded interactions, not just samples.
Minom
Choose Minom if you need documenting multilingual business meetings held in hindi or regional indian languages — strengths include built specifically for multilingual indian teams and indian accents.
Eleveo
Minom
It depends on your workflow. Eleveo is strong for recording and transcribing customer service and sales calls at scale, while Minom is strong for documenting multilingual business meetings held in hindi or regional indian languages. Both transcribe and summarize meetings.
Eleveo is custom pricing and Minom is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
Sure. Running both makes sense when their strengths don't overlap and the budget allows.
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