Eleveo: Eleveo is an AI-driven contact center workforce optimization platform that records, transcribes, and analyzes customer calls and interactions. Memoro: German, locally-running AI note-taker that records or uploads conversations and produces structured, searchable notes without a meeting bot. Below, they line up on price, capture method, and how each fits a real meeting stack.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist Eleveo when recording and transcribing customer service and sales calls at scale matters most, and Memoro when students and educators recording and summarizing lectures or sessions matters most. Run both through a week of actual calls to see which suits your workflow.
Eleveo is an AI-driven contact center workforce optimization platform that records, transcribes, and analyzes customer calls and interactions.
German, locally-running AI note-taker that records or uploads conversations and produces structured, searchable notes without a meeting bot.
Eleveo is a workforce optimization software suite built for contact centers, combining call recording, quality management, speech analytics, and workforce management. Its media capture component records voice calls, video, and agent screens across multiple channels, while AI-driven speech analytics applies continuous speech recognition to produce call transcriptions, automated summaries, sentiment detection, topic categorization, and flags. From transcriptions it surfaces highlights, next steps, and trends, and summaries can be exported to CRM systems via an open API. The platform also includes agent scheduling and forecasting, plus compliance tooling for regulations such as GDPR, PCI-DSS, and TCPA. It integrates with major contact center and calling platforms including Cisco Webex Contact Center, Webex Calling, Microsoft Teams, Amazon Connect, Genesys, and Unify OpenScape, with on-premises, cloud, and hybrid deployment options. Eleveo is aimed at mid-market and enterprise contact centers and quality, compliance, and operations teams that need to capture, transcribe, and review customer conversations at scale rather than individual meeting note-taking.
Best suited for
Memoro is an AI note-taking application operated by Memoro GmbH and is built and hosted in Germany. It lets users capture conversations and meetings by recording directly within the app or by uploading existing audio files such as MP3 or WAV, and it includes an offline mode option, so no bot needs to join a call as a participant. Memoro automatically transcribes audio across many languages and generates AI summaries, with speaker recognition for multiple participants. It structures and organizes the output, performs topic detection, and stores notes as searchable 'Memories,' and it offers customizable 'Blueprints,' which are templates tailored to different meeting or conversation types. Output can be exported to formats including Word, PDF, and Markdown, and full-text search lets users find content across past recordings. The product is available on iOS, Android, web, and desktop. Memoro emphasizes privacy and compliance for European users, stating GDPR compliance, German data storage, encryption in transit, and regular security audits. It is aimed at professionals and organizations in sectors such as education, office administration, and the trades who want a privacy-conscious way to capture spoken information. Pricing varies by plan. Check the official website for current pricing.
Best suited for
Eleveo is custom pricing (contact sales); Memoro is a free tier with paid upgrades (freemium). Always confirm current pricing on each vendor's site before buying.
| Feature | Eleveo | Memoro |
|---|---|---|
| Core capability | AI speech analytics with continuous speech-to-text transcription | Record in-app or upload audio files, with an offline mode |
| Standout feature | Omnichannel media capture (voice, video, and screen recording) | Automatic transcription across many languages |
| Team usage | Automated call summaries with highlights, topics, and next steps | AI summaries and speaker recognition for multiple speakers |
| Integrations | Sentiment detection and conversation categorization across interactions | Customizable Blueprints (templates) for different conversation types |
| Languages & capture | Workforce management with AI forecasting and agent scheduling | Searchable 'Memories' with full-text search and topic detection |
| Best-fit workflow | Compliance tooling for GDPR, PCI-DSS, and TCPA | Export to Word, PDF, and Markdown across iOS, Android, web, and desktop |
Eleveo
Choose Eleveo if you need recording and transcribing customer service and sales calls at scale — strengths include analyzes and transcribes 100% of recorded interactions, not just samples.
Memoro
Choose Memoro if you need privacy-sensitive professionals capturing meetings without a bot — strengths include made and hosted in germany with a privacy-first, bot-free local capture model.
Eleveo
Memoro
It depends on your workflow. Eleveo is strong for recording and transcribing customer service and sales calls at scale, while Memoro is strong for privacy-sensitive professionals capturing meetings without a bot. Both transcribe and summarize meetings.
Eleveo is custom pricing and Memoro is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
You can — some teams pair them when each covers a different part of the meeting workflow.
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