Eleveo: Eleveo is an AI-driven contact center workforce optimization platform that records, transcribes, and analyzes customer calls and interactions. Meetingnotes: Free, open-source macOS app that records, transcribes, and summarizes meetings locally using your own OpenAI API key. Which one wins depends on your platform mix, budget, and how hands-off you want notes to be.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist Eleveo when recording and transcribing customer service and sales calls at scale matters most, and Meetingnotes when individuals wanting a free, self-controlled alternative to subscription notetakers matters most. Test each on your own meetings; the right choice tends to become obvious quickly.
Eleveo is an AI-driven contact center workforce optimization platform that records, transcribes, and analyzes customer calls and interactions.
Free, open-source macOS app that records, transcribes, and summarizes meetings locally using your own OpenAI API key.
Eleveo is a workforce optimization software suite built for contact centers, combining call recording, quality management, speech analytics, and workforce management. Its media capture component records voice calls, video, and agent screens across multiple channels, while AI-driven speech analytics applies continuous speech recognition to produce call transcriptions, automated summaries, sentiment detection, topic categorization, and flags. From transcriptions it surfaces highlights, next steps, and trends, and summaries can be exported to CRM systems via an open API. The platform also includes agent scheduling and forecasting, plus compliance tooling for regulations such as GDPR, PCI-DSS, and TCPA. It integrates with major contact center and calling platforms including Cisco Webex Contact Center, Webex Calling, Microsoft Teams, Amazon Connect, Genesys, and Unify OpenScape, with on-premises, cloud, and hybrid deployment options. Eleveo is aimed at mid-market and enterprise contact centers and quality, compliance, and operations teams that need to capture, transcribe, and review customer conversations at scale rather than individual meeting note-taking.
Best suited for
Meetingnotes is a free, open-source macOS application that records meetings, transcribes them in real time, and generates AI summaries while keeping data stored locally on the user's machine. Built for engineers and privacy-conscious users, it captures both microphone and system audio, produces a live transcript via OpenAI's API, and then combines that transcript with any manual notes the user jots down to create a structured summary. Because it runs locally and requires the user to supply their own OpenAI API key, recordings and notes stay on the device rather than being uploaded to a managed cloud service, and users pay only for their direct API usage instead of a subscription. The app supports customizable system prompts so that summaries can be tailored to a person's preferred note-taking style, and it provides search, copy, and delete capabilities for managing stored notes and transcripts. Released under an open-source license, it invites community contributions and has a roadmap that includes calendar integration and AI-powered question-and-answer chat over past meetings. It is well suited to individuals who want a transparent, self-controlled alternative to commercial meeting notetakers without recurring fees or a call bot joining their meetings. Pricing varies by plan. Check the official website for current pricing.
Best suited for
Eleveo is custom pricing (contact sales); Meetingnotes is a free tier with paid upgrades (freemium). Always confirm current pricing on each vendor's site before buying.
| Feature | Eleveo | Meetingnotes |
|---|---|---|
| Core capability | AI speech analytics with continuous speech-to-text transcription | Records both microphone and system audio for meeting capture |
| Standout feature | Omnichannel media capture (voice, video, and screen recording) | Real-time transcription using the OpenAI API |
| Team usage | Automated call summaries with highlights, topics, and next steps | AI summaries that combine transcripts with manual notes |
| Integrations | Sentiment detection and conversation categorization across interactions | Customizable system prompts for personalized note-taking |
| Languages & capture | Workforce management with AI forecasting and agent scheduling | Local storage of notes and transcripts for privacy |
| Best-fit workflow | Compliance tooling for GDPR, PCI-DSS, and TCPA | Search, copy, and delete management for stored notes |
Eleveo
Choose Eleveo if you need recording and transcribing customer service and sales calls at scale — strengths include analyzes and transcribes 100% of recorded interactions, not just samples.
Meetingnotes
Choose Meetingnotes if you need privacy-focused engineers recording and summarizing local meetings — strengths include completely free and open-source with no subscription.
Eleveo
Meetingnotes
It depends on your workflow. Eleveo is strong for recording and transcribing customer service and sales calls at scale, while Meetingnotes is strong for privacy-focused engineers recording and summarizing local meetings. Both transcribe and summarize meetings.
Eleveo is custom pricing and Meetingnotes is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
You can — some teams pair them when each covers a different part of the meeting workflow.
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