Eleveo: Eleveo is an AI-driven contact center workforce optimization platform that records, transcribes, and analyzes customer calls and interactions. MeetingNotes: Chrome extension that joins browser-based Meet, Zoom, and Teams calls to provide real-time transcription and a structured AI summary afterward. We compare them on cost, capture approach, and day-to-day fit so you can choose faster.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist Eleveo when recording and transcribing customer service and sales calls at scale matters most, and MeetingNotes when quickly turning a finished call into a structured summary with action items matters most. Trial each on a few real meetings before you commit — the better fit usually shows fast.
Eleveo is an AI-driven contact center workforce optimization platform that records, transcribes, and analyzes customer calls and interactions.
Chrome extension that joins browser-based Meet, Zoom, and Teams calls to provide real-time transcription and a structured AI summary afterward.
Eleveo is a workforce optimization software suite built for contact centers, combining call recording, quality management, speech analytics, and workforce management. Its media capture component records voice calls, video, and agent screens across multiple channels, while AI-driven speech analytics applies continuous speech recognition to produce call transcriptions, automated summaries, sentiment detection, topic categorization, and flags. From transcriptions it surfaces highlights, next steps, and trends, and summaries can be exported to CRM systems via an open API. The platform also includes agent scheduling and forecasting, plus compliance tooling for regulations such as GDPR, PCI-DSS, and TCPA. It integrates with major contact center and calling platforms including Cisco Webex Contact Center, Webex Calling, Microsoft Teams, Amazon Connect, Genesys, and Unify OpenScape, with on-premises, cloud, and hybrid deployment options. Eleveo is aimed at mid-market and enterprise contact centers and quality, compliance, and operations teams that need to capture, transcribe, and review customer conversations at scale rather than individual meeting note-taking.
Best suited for
MeetingNotes (at meetingnotes.net) is an AI meeting notes Chrome extension that integrates with Google Meet, Zoom, and Microsoft Teams to capture meetings as they happen. Once installed and granted the required permissions, the extension records meeting content and provides real-time transcription, then produces a clear, structured AI summary as soon as the meeting ends so users do not have to take notes manually. Beyond raw transcripts, it highlights key insights and decisions and supports extracting action items, aiming to reduce the time spent reviewing long recordings. The product also offers an AI chat capability so users can ask questions and find specific topics or pain points within their captured meetings. As a lightweight browser-based tool, it targets individuals and small teams who want automatic notes across the major web conferencing platforms without standing up a heavier meeting-intelligence suite. The official site presents it as a real-time transcription and summary product with installation through the Chrome Web Store, and it is currently operating in 2025-2026. Pricing varies by plan. Check the official website for current pricing.
Best suited for
Eleveo is custom pricing (contact sales); MeetingNotes is a free tier with paid upgrades (freemium). Always confirm current pricing on each vendor's site before buying.
| Feature | Eleveo | MeetingNotes |
|---|---|---|
| Core capability | AI speech analytics with continuous speech-to-text transcription | Chrome extension for Google Meet, Zoom, and Microsoft Teams |
| Standout feature | Omnichannel media capture (voice, video, and screen recording) | Real-time transcription during the meeting |
| Team usage | Automated call summaries with highlights, topics, and next steps | Structured AI summary generated automatically after the meeting |
| Integrations | Sentiment detection and conversation categorization across interactions | Highlights of key insights, decisions, and action items |
| Languages & capture | Workforce management with AI forecasting and agent scheduling | AI chat to search and ask questions across captured meetings |
| Best-fit workflow | Compliance tooling for GDPR, PCI-DSS, and TCPA | Installed and run directly from the Chrome Web Store |
Eleveo
Choose Eleveo if you need recording and transcribing customer service and sales calls at scale — strengths include analyzes and transcribes 100% of recorded interactions, not just samples.
MeetingNotes
Choose MeetingNotes if you need solo professionals who want automatic notes across meet, zoom, and teams — strengths include lightweight, browser-based setup with no separate desktop app.
Eleveo
MeetingNotes
It depends on your workflow. Eleveo is strong for recording and transcribing customer service and sales calls at scale, while MeetingNotes is strong for solo professionals who want automatic notes across meet, zoom, and teams. Both transcribe and summarize meetings.
Eleveo is custom pricing and MeetingNotes is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
Yes. Many teams run more than one meeting assistant when the workflows are complementary.
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