Eleveo: Eleveo is an AI-driven contact center workforce optimization platform that records, transcribes, and analyzes customer calls and interactions. MeetGeek: Auto-join recorder with meeting analytics and talk-time insights Which one wins depends on your platform mix, budget, and how hands-off you want notes to be.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist Eleveo when recording and transcribing customer service and sales calls at scale matters most, and MeetGeek when piping notes into slack, notion, and crms automatically matters most. Trial each on a few real meetings before you commit — the better fit usually shows fast.
Eleveo is an AI-driven contact center workforce optimization platform that records, transcribes, and analyzes customer calls and interactions.
Auto-join recorder with meeting analytics and talk-time insights
Eleveo is a workforce optimization software suite built for contact centers, combining call recording, quality management, speech analytics, and workforce management. Its media capture component records voice calls, video, and agent screens across multiple channels, while AI-driven speech analytics applies continuous speech recognition to produce call transcriptions, automated summaries, sentiment detection, topic categorization, and flags. From transcriptions it surfaces highlights, next steps, and trends, and summaries can be exported to CRM systems via an open API. The platform also includes agent scheduling and forecasting, plus compliance tooling for regulations such as GDPR, PCI-DSS, and TCPA. It integrates with major contact center and calling platforms including Cisco Webex Contact Center, Webex Calling, Microsoft Teams, Amazon Connect, Genesys, and Unify OpenScape, with on-premises, cloud, and hybrid deployment options. Eleveo is aimed at mid-market and enterprise contact centers and quality, compliance, and operations teams that need to capture, transcribe, and review customer conversations at scale rather than individual meeting note-taking.
Best suited for
MeetGeek records and transcribes Zoom, Google Meet, and Microsoft Teams meetings in 100+ languages, then generates AI summaries, highlights, and action items. It connects to 7,000+ apps (Slack, Notion, HubSpot, Salesforce, Zapier, Make, n8n) and offers team workspaces and conversation analytics on higher tiers. The free Basic plan includes 3 hours of transcription per month; paid plans raise the limits and retention.
Best suited for
Eleveo is custom pricing (contact sales); MeetGeek is from $9.99/mo (freemium). Always confirm current pricing on each vendor's site before buying.
| Feature | Eleveo | MeetGeek |
|---|---|---|
| Core capability | AI speech analytics with continuous speech-to-text transcription | 100+ languages |
| Standout feature | Omnichannel media capture (voice, video, and screen recording) | AI summaries |
| Team usage | Automated call summaries with highlights, topics, and next steps | 7,000+ integrations |
| Integrations | Sentiment detection and conversation categorization across interactions | Team analytics |
| Languages & capture | Workforce management with AI forecasting and agent scheduling | 100+ languages |
| Best-fit workflow | Compliance tooling for GDPR, PCI-DSS, and TCPA | AI summaries |
Eleveo
Choose Eleveo if you need recording and transcribing customer service and sales calls at scale — strengths include analyzes and transcribes 100% of recorded interactions, not just samples.
MeetGeek
Choose MeetGeek if you need multilingual meeting transcription — strengths include free plan with 3 hours of transcription per month.
Eleveo
MeetGeek
It depends on your workflow. Eleveo is strong for recording and transcribing customer service and sales calls at scale, while MeetGeek is strong for multilingual meeting transcription. Both transcribe and summarize meetings.
Eleveo is custom pricing and MeetGeek is from $9.99/mo. Check each vendor's pricing page for the latest plans and free-tier limits.
Yes. Many teams run more than one meeting assistant when the workflows are complementary.
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