Eleveo: Eleveo is an AI-driven contact center workforce optimization platform that records, transcribes, and analyzes customer calls and interactions. MeetFlow: Norwegian-built AI meeting assistant with Nordic-language transcription, agenda suggestions and decision tracking. Which one wins depends on your platform mix, budget, and how hands-off you want notes to be.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist Eleveo when recording and transcribing customer service and sales calls at scale matters most, and MeetFlow when tracking decisions and follow-up tasks across recurring meetings matters most. Try them side by side on real calls before deciding — needs vary by team.
Eleveo is an AI-driven contact center workforce optimization platform that records, transcribes, and analyzes customer calls and interactions.
Norwegian-built AI meeting assistant with Nordic-language transcription, agenda suggestions and decision tracking.
Eleveo is a workforce optimization software suite built for contact centers, combining call recording, quality management, speech analytics, and workforce management. Its media capture component records voice calls, video, and agent screens across multiple channels, while AI-driven speech analytics applies continuous speech recognition to produce call transcriptions, automated summaries, sentiment detection, topic categorization, and flags. From transcriptions it surfaces highlights, next steps, and trends, and summaries can be exported to CRM systems via an open API. The platform also includes agent scheduling and forecasting, plus compliance tooling for regulations such as GDPR, PCI-DSS, and TCPA. It integrates with major contact center and calling platforms including Cisco Webex Contact Center, Webex Calling, Microsoft Teams, Amazon Connect, Genesys, and Unify OpenScape, with on-premises, cloud, and hybrid deployment options. Eleveo is aimed at mid-market and enterprise contact centers and quality, compliance, and operations teams that need to capture, transcribe, and review customer conversations at scale rather than individual meeting note-taking.
Best suited for
MeetFlow is an AI meeting assistant developed by a Norwegian company that goes beyond plain transcription to act as an active meeting helper. It transcribes meetings and produces structured summaries and takeaways, while also offering features such as agenda suggestions drawn from prior meetings, decision and task tracking with deadline reminders, and language and sentiment analysis. The platform supports a dozen languages including Norwegian, Swedish and Danish, and can recognize multiple languages used within a single meeting, which suits Nordic teams that mix languages. MeetFlow markets GDPR-conscious, security-minded operation aimed at Nordic businesses, and provides industry-tailored variants for areas such as sales, healthcare and education. A free trial is available without requiring a credit card. The product positions itself as a meeting-intelligence layer that builds a project history and knowledge base over time rather than only delivering a one-off transcript, making it most relevant to Norwegian and broader Nordic organizations that want native-language meeting support combined with ongoing tracking of decisions and follow-ups across recurring meetings. Pricing varies by plan. Check the official website for current pricing.
Best suited for
Eleveo is custom pricing (contact sales); MeetFlow is a free tier with paid upgrades (freemium). Always confirm current pricing on each vendor's site before buying.
| Feature | Eleveo | MeetFlow |
|---|---|---|
| Core capability | AI speech analytics with continuous speech-to-text transcription | Transcription with Nordic-language support (Norwegian, Swedish, Danish) |
| Standout feature | Omnichannel media capture (voice, video, and screen recording) | Multi-language recognition within a single meeting |
| Team usage | Automated call summaries with highlights, topics, and next steps | Structured summaries and takeaways |
| Integrations | Sentiment detection and conversation categorization across interactions | Agenda suggestions based on meeting history |
| Languages & capture | Workforce management with AI forecasting and agent scheduling | Decision and task tracking with deadline reminders |
| Best-fit workflow | Compliance tooling for GDPR, PCI-DSS, and TCPA | Language and sentiment analysis |
Eleveo
Choose Eleveo if you need recording and transcribing customer service and sales calls at scale — strengths include analyzes and transcribes 100% of recorded interactions, not just samples.
MeetFlow
Choose MeetFlow if you need transcribing and summarizing norwegian, swedish or danish meetings — strengths include built by a norwegian company with native nordic-language focus.
Eleveo
MeetFlow
It depends on your workflow. Eleveo is strong for recording and transcribing customer service and sales calls at scale, while MeetFlow is strong for transcribing and summarizing norwegian, swedish or danish meetings. Both transcribe and summarize meetings.
Eleveo is custom pricing and MeetFlow is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
Yes. Many teams run more than one meeting assistant when the workflows are complementary.
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