Eleveo: Eleveo is an AI-driven contact center workforce optimization platform that records, transcribes, and analyzes customer calls and interactions. MeetCatch: A no-bot Chrome extension that runs in a private side panel during Google Meet calls and produces cleaned-up English transcripts and summaries. Here's where each one pulls ahead on pricing, features, and the meetings it suits best.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist Eleveo when recording and transcribing customer service and sales calls at scale matters most, and MeetCatch when product managers and team leads summarizing recurring meetings into shareable bullet-point notes matters most. Run both through a week of actual calls to see which suits your workflow.
Eleveo is an AI-driven contact center workforce optimization platform that records, transcribes, and analyzes customer calls and interactions.
A no-bot Chrome extension that runs in a private side panel during Google Meet calls and produces cleaned-up English transcripts and summaries.
Eleveo is a workforce optimization software suite built for contact centers, combining call recording, quality management, speech analytics, and workforce management. Its media capture component records voice calls, video, and agent screens across multiple channels, while AI-driven speech analytics applies continuous speech recognition to produce call transcriptions, automated summaries, sentiment detection, topic categorization, and flags. From transcriptions it surfaces highlights, next steps, and trends, and summaries can be exported to CRM systems via an open API. The platform also includes agent scheduling and forecasting, plus compliance tooling for regulations such as GDPR, PCI-DSS, and TCPA. It integrates with major contact center and calling platforms including Cisco Webex Contact Center, Webex Calling, Microsoft Teams, Amazon Connect, Genesys, and Unify OpenScape, with on-premises, cloud, and hybrid deployment options. Eleveo is aimed at mid-market and enterprise contact centers and quality, compliance, and operations teams that need to capture, transcribe, and review customer conversations at scale rather than individual meeting note-taking.
Best suited for
MeetCatch is a lightweight AI note-taking Chrome extension built exclusively for Google Meet. Instead of joining a call as a separate bot participant, it runs locally in the browser and activates automatically in a private side panel, so other attendees receive no join notification and nothing visibly records the screen. As the meeting proceeds, MeetCatch processes the call audio through its extension environment, then generates a clean, formatted summary rather than a raw word-for-word dump. Its auto-editing cleans up notes by fixing grammar and typos, removing filler words, and structuring content into readable paragraphs and bullet points. It also handles mixed-language conversations and outputs the transcript and summary in English. When the meeting ends, the finished notes can be exported as TXT or PDF. The company positions it for people who live in meetings, such as sales teams, product managers, consultants, freelancers, and students. On privacy, MeetCatch states it does not store meeting audio after processing is complete.
Best suited for
Eleveo is custom pricing (contact sales); MeetCatch is a free tier with paid upgrades (freemium). Always confirm current pricing on each vendor's site before buying.
| Feature | Eleveo | MeetCatch |
|---|---|---|
| Core capability | AI speech analytics with continuous speech-to-text transcription | No-bot capture that runs as a browser extension and never joins the call as a participant |
| Standout feature | Omnichannel media capture (voice, video, and screen recording) | Private side panel that activates automatically when you join a Google Meet |
| Team usage | Automated call summaries with highlights, topics, and next steps | AI summaries that capture intent rather than producing a raw word-for-word transcript |
| Integrations | Sentiment detection and conversation categorization across interactions | Auto-editing that fixes grammar and typos, removes filler words, and structures notes into paragraphs and bullets |
| Languages & capture | Workforce management with AI forecasting and agent scheduling | Multi-language handling that processes mixed-language meetings and outputs results in English |
| Best-fit workflow | Compliance tooling for GDPR, PCI-DSS, and TCPA | Export of finished notes as TXT or PDF |
Eleveo
Choose Eleveo if you need recording and transcribing customer service and sales calls at scale — strengths include analyzes and transcribes 100% of recorded interactions, not just samples.
MeetCatch
Choose MeetCatch if you need sales reps and consultants capturing call notes without alerting clients to a recording bot — strengths include invisible, bot-free approach means no join notification to other participants.
Eleveo
MeetCatch
It depends on your workflow. Eleveo is strong for recording and transcribing customer service and sales calls at scale, while MeetCatch is strong for sales reps and consultants capturing call notes without alerting clients to a recording bot. Both transcribe and summarize meetings.
Eleveo is custom pricing and MeetCatch is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
You can — some teams pair them when each covers a different part of the meeting workflow.
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