Eleveo: Eleveo is an AI-driven contact center workforce optimization platform that records, transcribes, and analyzes customer calls and interactions. Interprefy: Enterprise platform offering AI speech translation and live captions plus remote human interpretation for meetings, webinars, and events. Here's where each one pulls ahead on pricing, features, and the meetings it suits best.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist Eleveo when recording and transcribing customer service and sales calls at scale matters most, and Interprefy when adding live ai captions and translation to a corporate webinar matters most. Run both through a week of actual calls to see which suits your workflow.
Eleveo is an AI-driven contact center workforce optimization platform that records, transcribes, and analyzes customer calls and interactions.
Enterprise platform offering AI speech translation and live captions plus remote human interpretation for meetings, webinars, and events.
Eleveo is a workforce optimization software suite built for contact centers, combining call recording, quality management, speech analytics, and workforce management. Its media capture component records voice calls, video, and agent screens across multiple channels, while AI-driven speech analytics applies continuous speech recognition to produce call transcriptions, automated summaries, sentiment detection, topic categorization, and flags. From transcriptions it surfaces highlights, next steps, and trends, and summaries can be exported to CRM systems via an open API. The platform also includes agent scheduling and forecasting, plus compliance tooling for regulations such as GDPR, PCI-DSS, and TCPA. It integrates with major contact center and calling platforms including Cisco Webex Contact Center, Webex Calling, Microsoft Teams, Amazon Connect, Genesys, and Unify OpenScape, with on-premises, cloud, and hybrid deployment options. Eleveo is aimed at mid-market and enterprise contact centers and quality, compliance, and operations teams that need to capture, transcribe, and review customer conversations at scale rather than individual meeting note-taking.
Best suited for
Interprefy is an enterprise multilingual communication platform that enables organizations to run meetings and events in multiple languages simultaneously. It combines AI-powered speech translation and live captions with a large network of professional remote interpreters, allowing customers to choose AI, human interpretation, or a mix depending on the session. The AI side provides real-time speech-to-speech translation and AI captions and subtitles across thousands of language combinations, and the company has introduced an agent-style capability that lets attendees join meetings and receive live AI speech translation or captions in their chosen language. Interprefy positions its AI as context-aware and able to handle event-specific terminology with low-latency output. The platform is delivered through a web platform, mobile app, and custom integrations and is designed to work with major meeting platforms for in-person, hybrid, and virtual events, webinars, and broadcasts. It emphasizes enterprise readiness with ISO 27001 certification, end-to-end encryption, 24/7 technical support, and professional event and project-management services. Interprefy is actively operating in 2025/2026 with recent enterprise case studies, and it is best suited to organizations running large or high-stakes multilingual events that need reliability and the option of professional human interpreters alongside AI. Pricing varies by plan. Check the official website for current pricing.
Best suited for
Eleveo is custom pricing (contact sales); Interprefy is a free tier with paid upgrades (freemium). Always confirm current pricing on each vendor's site before buying.
| Feature | Eleveo | Interprefy |
|---|---|---|
| Core capability | AI speech analytics with continuous speech-to-text transcription | Real-time AI speech-to-speech translation |
| Standout feature | Omnichannel media capture (voice, video, and screen recording) | AI live captions and subtitles across thousands of language combinations |
| Team usage | Automated call summaries with highlights, topics, and next steps | Optional remote simultaneous interpretation by professional interpreters |
| Integrations | Sentiment detection and conversation categorization across interactions | Attendee agent for joining meetings and receiving translation in a chosen language |
| Languages & capture | Workforce management with AI forecasting and agent scheduling | Web platform, mobile app, and custom meeting-platform integrations |
| Best-fit workflow | Compliance tooling for GDPR, PCI-DSS, and TCPA | Enterprise security with ISO 27001 certification and end-to-end encryption |
Eleveo
Choose Eleveo if you need recording and transcribing customer service and sales calls at scale — strengths include analyzes and transcribes 100% of recorded interactions, not just samples.
Interprefy
Choose Interprefy if you need running a large multilingual conference with ai and human interpretation — strengths include offers both ai and professional human interpretation in one platform.
Eleveo
Interprefy
It depends on your workflow. Eleveo is strong for recording and transcribing customer service and sales calls at scale, while Interprefy is strong for running a large multilingual conference with ai and human interpretation. Both transcribe and summarize meetings.
Eleveo is custom pricing and Interprefy is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
Yes. Many teams run more than one meeting assistant when the workflows are complementary.
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