Eleveo: Eleveo is an AI-driven contact center workforce optimization platform that records, transcribes, and analyzes customer calls and interactions. iMemo: Cross-platform AI recorder that turns meetings, lectures, and imported files into searchable transcripts and summaries. Which one wins depends on your platform mix, budget, and how hands-off you want notes to be.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist Eleveo when recording and transcribing customer service and sales calls at scale matters most, and iMemo when transcribing lectures and interviews for later review matters most. Try them side by side on real calls before deciding — needs vary by team.
Eleveo is an AI-driven contact center workforce optimization platform that records, transcribes, and analyzes customer calls and interactions.
Cross-platform AI recorder that turns meetings, lectures, and imported files into searchable transcripts and summaries.
Eleveo is a workforce optimization software suite built for contact centers, combining call recording, quality management, speech analytics, and workforce management. Its media capture component records voice calls, video, and agent screens across multiple channels, while AI-driven speech analytics applies continuous speech recognition to produce call transcriptions, automated summaries, sentiment detection, topic categorization, and flags. From transcriptions it surfaces highlights, next steps, and trends, and summaries can be exported to CRM systems via an open API. The platform also includes agent scheduling and forecasting, plus compliance tooling for regulations such as GDPR, PCI-DSS, and TCPA. It integrates with major contact center and calling platforms including Cisco Webex Contact Center, Webex Calling, Microsoft Teams, Amazon Connect, Genesys, and Unify OpenScape, with on-premises, cloud, and hybrid deployment options. Eleveo is aimed at mid-market and enterprise contact centers and quality, compliance, and operations teams that need to capture, transcribe, and review customer conversations at scale rather than individual meeting note-taking.
Best suited for
iMemo is an AI-powered audio note-taking app available on both iOS and Android that records, transcribes, and summarizes meetings, lectures, interviews, and personal notes. Users can capture high-quality audio directly in the app or import existing audio and video files in formats such as MP3, WAV, FLAC, and MP4, then have the content transcribed into searchable text across many languages. iMemo generates AI summaries from lengthy recordings, offers dual-language viewing for translation, and can identify issues and attributions within a conversation to help surface action items. Recordings and notes are organized into projects and folders with advanced search, and content can be exported in multiple formats including TXT, PDF, and several audio formats. iMemo records without joining calls as a bot participant, capturing audio on the device instead, and it emphasizes a privacy-focused approach where data stays on the device. The app is positioned for people who want to focus on a meeting or lecture without manually taking notes and review organized, searchable summaries afterward. Pricing varies by plan. Check the official website for current pricing.
Best suited for
Eleveo is custom pricing (contact sales); iMemo is a free tier with paid upgrades (freemium). Always confirm current pricing on each vendor's site before buying.
| Feature | Eleveo | iMemo |
|---|---|---|
| Core capability | AI speech analytics with continuous speech-to-text transcription | Records and transcribes meetings, lectures, and interviews on iOS and Android |
| Standout feature | Omnichannel media capture (voice, video, and screen recording) | Imports audio/video files (MP3, WAV, FLAC, MP4, and more) |
| Team usage | Automated call summaries with highlights, topics, and next steps | AI summaries from long recordings with action-item identification |
| Integrations | Sentiment detection and conversation categorization across interactions | Transcription and dual-language translation across 100+ languages |
| Languages & capture | Workforce management with AI forecasting and agent scheduling | Project and folder organization with advanced search |
| Best-fit workflow | Compliance tooling for GDPR, PCI-DSS, and TCPA | Export to TXT, PDF, and multiple audio formats |
Eleveo
Choose Eleveo if you need recording and transcribing customer service and sales calls at scale — strengths include analyzes and transcribes 100% of recorded interactions, not just samples.
iMemo
Choose iMemo if you need recording and summarizing in-person and virtual meetings — strengths include available on both ios and android, unlike many apple-only rivals.
Eleveo
iMemo
It depends on your workflow. Eleveo is strong for recording and transcribing customer service and sales calls at scale, while iMemo is strong for recording and summarizing in-person and virtual meetings. Both transcribe and summarize meetings.
Eleveo is custom pricing and iMemo is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
Often yes: teams combine tools when one handles capture and another handles analysis.
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