Eleveo: Eleveo is an AI-driven contact center workforce optimization platform that records, transcribes, and analyzes customer calls and interactions. Honeit: Interview intelligence platform for recruiting and RPO teams with built-in calling, AI transcription, and shareable interview soundbites. Which one wins depends on your platform mix, budget, and how hands-off you want notes to be.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist Eleveo when recording and transcribing customer service and sales calls at scale matters most, and Honeit when sharing candidate audio highlights with hiring teams matters most. Try them side by side on real calls before deciding — needs vary by team.
Eleveo is an AI-driven contact center workforce optimization platform that records, transcribes, and analyzes customer calls and interactions.
Interview intelligence platform for recruiting and RPO teams with built-in calling, AI transcription, and shareable interview soundbites.
Eleveo is a workforce optimization software suite built for contact centers, combining call recording, quality management, speech analytics, and workforce management. Its media capture component records voice calls, video, and agent screens across multiple channels, while AI-driven speech analytics applies continuous speech recognition to produce call transcriptions, automated summaries, sentiment detection, topic categorization, and flags. From transcriptions it surfaces highlights, next steps, and trends, and summaries can be exported to CRM systems via an open API. The platform also includes agent scheduling and forecasting, plus compliance tooling for regulations such as GDPR, PCI-DSS, and TCPA. It integrates with major contact center and calling platforms including Cisco Webex Contact Center, Webex Calling, Microsoft Teams, Amazon Connect, Genesys, and Unify OpenScape, with on-premises, cloud, and hybrid deployment options. Eleveo is aimed at mid-market and enterprise contact centers and quality, compliance, and operations teams that need to capture, transcribe, and review customer conversations at scale rather than individual meeting note-taking.
Best suited for
Honeit is an interview intelligence platform designed for recruiting, talent acquisition, and RPO teams that combines communication tools with AI-assisted call transcription and note-taking. It provides built-in phone, video, SMS, and VoIP capabilities with local phone numbers for compliant candidate communication, plus an AI notetaker compatible with Zoom, Teams, and Google Meet. During screening and interview calls, Honeit transcribes conversations, takes notes, and lets recruiters extract soundbites and audio highlights that can be shared directly with hiring teams in candidate presentations. The platform supports skills-based interview scorecards built around competency frameworks for standardized assessment, and offers blind candidate presentations that hide names and photos to reduce bias. Recruiting analytics track metrics such as time-to-schedule, time-to-screen, and time-to-submit, giving teams visibility into how their pipeline is performing. Honeit also includes consent and compliance management and candidate identity verification, and is SOC 2 Type II certified. By turning phone and video screens into structured, searchable, and shareable data, Honeit aims to speed up candidate delivery and improve collaboration between recruiters and hiring managers. Pricing varies by plan. Check the official website for current pricing.
Best suited for
Eleveo is custom pricing (contact sales); Honeit is a free tier with paid upgrades (freemium). Always confirm current pricing on each vendor's site before buying.
| Feature | Eleveo | Honeit |
|---|---|---|
| Core capability | AI speech analytics with continuous speech-to-text transcription | Built-in phone, video, SMS, and VoIP calling with local numbers |
| Standout feature | Omnichannel media capture (voice, video, and screen recording) | AI-assisted call transcription and note-taking |
| Team usage | Automated call summaries with highlights, topics, and next steps | AI notetaker compatible with Zoom, Teams, and Google Meet |
| Integrations | Sentiment detection and conversation categorization across interactions | Interview soundbite and audio highlight extraction for candidate presentations |
| Languages & capture | Workforce management with AI forecasting and agent scheduling | Skills-based scorecards and competency frameworks |
| Best-fit workflow | Compliance tooling for GDPR, PCI-DSS, and TCPA | Blind candidate presentations for bias reduction |
Eleveo
Choose Eleveo if you need recording and transcribing customer service and sales calls at scale — strengths include analyzes and transcribes 100% of recorded interactions, not just samples.
Honeit
Choose Honeit if you need recording and transcribing recruiter screening calls — strengths include combines calling, transcription, and candidate presentation in one tool.
Eleveo
Honeit
It depends on your workflow. Eleveo is strong for recording and transcribing customer service and sales calls at scale, while Honeit is strong for recording and transcribing recruiter screening calls. Both transcribe and summarize meetings.
Eleveo is custom pricing and Honeit is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
Often yes: teams combine tools when one handles capture and another handles analysis.
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