Eleveo: Eleveo is an AI-driven contact center workforce optimization platform that records, transcribes, and analyzes customer calls and interactions. Happy Scribe: Transcription/subtitling and GDPR-friendly meeting notes, 150+ languages Below, they line up on price, capture method, and how each fits a real meeting stack.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist Eleveo when recording and transcribing customer service and sales calls at scale matters most, and Happy Scribe when creating subtitles and captions matters most. Trial each on a few real meetings before you commit — the better fit usually shows fast.
Eleveo is an AI-driven contact center workforce optimization platform that records, transcribes, and analyzes customer calls and interactions.
Transcription/subtitling and GDPR-friendly meeting notes, 150+ languages
Eleveo is a workforce optimization software suite built for contact centers, combining call recording, quality management, speech analytics, and workforce management. Its media capture component records voice calls, video, and agent screens across multiple channels, while AI-driven speech analytics applies continuous speech recognition to produce call transcriptions, automated summaries, sentiment detection, topic categorization, and flags. From transcriptions it surfaces highlights, next steps, and trends, and summaries can be exported to CRM systems via an open API. The platform also includes agent scheduling and forecasting, plus compliance tooling for regulations such as GDPR, PCI-DSS, and TCPA. It integrates with major contact center and calling platforms including Cisco Webex Contact Center, Webex Calling, Microsoft Teams, Amazon Connect, Genesys, and Unify OpenScape, with on-premises, cloud, and hybrid deployment options. Eleveo is aimed at mid-market and enterprise contact centers and quality, compliance, and operations teams that need to capture, transcribe, and review customer conversations at scale rather than individual meeting note-taking.
Best suited for
Happy Scribe is a transcription and subtitling platform that converts audio and video into accurate text and captions across a wide range of languages. It offers both automatic and human-made transcription and subtitles, letting users balance speed against accuracy depending on the project. Happy Scribe is widely used to transcribe recorded meetings, interviews, podcasts, and videos, and to create subtitles for content, with an in-browser editor for reviewing and correcting transcripts and exporting them in many formats. Its strong language coverage and subtitle tools make it popular with content creators, researchers, and international teams that need reliable text and captions from recordings. Because it focuses on processing recorded audio and video rather than acting as a live meeting bot, it is typically used to handle existing files or recordings. Happy Scribe is valued for its breadth of languages, flexible automatic-versus-human options, and solid subtitle and export capabilities for turning recordings into usable text. Platforms: Web / upload audio and video. Integrations: Zapier. Pricing varies by plan. Check the official website for current pricing.
Best suited for
Eleveo is custom pricing (contact sales); Happy Scribe is a free tier with paid upgrades (freemium). Always confirm current pricing on each vendor's site before buying.
| Feature | Eleveo | Happy Scribe |
|---|---|---|
| Core capability | AI speech analytics with continuous speech-to-text transcription | Automatic and human transcription |
| Standout feature | Omnichannel media capture (voice, video, and screen recording) | Subtitles and captions |
| Team usage | Automated call summaries with highlights, topics, and next steps | Wide multi-language support |
| Integrations | Sentiment detection and conversation categorization across interactions | In-browser transcript editor |
| Languages & capture | Workforce management with AI forecasting and agent scheduling | Multi-format export |
| Best-fit workflow | Compliance tooling for GDPR, PCI-DSS, and TCPA | Automatic and human transcription |
Eleveo
Choose Eleveo if you need recording and transcribing customer service and sales calls at scale — strengths include analyzes and transcribes 100% of recorded interactions, not just samples.
Happy Scribe
Choose Happy Scribe if you need transcribing recordings and interviews — strengths include strong language and subtitle support.
Eleveo
Happy Scribe
It depends on your workflow. Eleveo is strong for recording and transcribing customer service and sales calls at scale, while Happy Scribe is strong for transcribing recordings and interviews. Both transcribe and summarize meetings.
Eleveo is custom pricing and Happy Scribe is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
Yes. Many teams run more than one meeting assistant when the workflows are complementary.
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