Eleveo: Eleveo is an AI-driven contact center workforce optimization platform that records, transcribes, and analyzes customer calls and interactions. Grava AI: Brazilian AI meeting recorder app (by MeuGuru) that records, transcribes with speaker identification, summarizes meetings and answers questions about recordings. We compare them on cost, capture approach, and day-to-day fit so you can choose faster.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist Eleveo when recording and transcribing customer service and sales calls at scale matters most, and Grava AI when capturing lectures or study sessions and generating summaries matters most. Test each on your own meetings; the right choice tends to become obvious quickly.
Eleveo is an AI-driven contact center workforce optimization platform that records, transcribes, and analyzes customer calls and interactions.
Brazilian AI meeting recorder app (by MeuGuru) that records, transcribes with speaker identification, summarizes meetings and answers questions about recordings.
Eleveo is a workforce optimization software suite built for contact centers, combining call recording, quality management, speech analytics, and workforce management. Its media capture component records voice calls, video, and agent screens across multiple channels, while AI-driven speech analytics applies continuous speech recognition to produce call transcriptions, automated summaries, sentiment detection, topic categorization, and flags. From transcriptions it surfaces highlights, next steps, and trends, and summaries can be exported to CRM systems via an open API. The platform also includes agent scheduling and forecasting, plus compliance tooling for regulations such as GDPR, PCI-DSS, and TCPA. It integrates with major contact center and calling platforms including Cisco Webex Contact Center, Webex Calling, Microsoft Teams, Amazon Connect, Genesys, and Unify OpenScape, with on-premises, cloud, and hybrid deployment options. Eleveo is aimed at mid-market and enterprise contact centers and quality, compliance, and operations teams that need to capture, transcribe, and review customer conversations at scale rather than individual meeting note-taking.
Best suited for
Grava AI is a Brazilian AI meeting-recorder app developed by MG Solucoes Digitais (MeuGuru), an EdTech company in Brazil. Available on iOS and Android, it records audio and automatically converts it to text with speaker identification, then produces intelligent summaries that condense long recordings into clear, topic-organized notes. Its transcription engine is oriented to Brazilian Portuguese, and the app also supports Spanish and English. Beyond transcription and summaries, Grava AI includes an interactive chat that lets users ask questions directly about a recording, a To-Do feature that turns recordings into editable task lists, and the ability to generate professional PDF reports. Practical touches include background uploads with a notification when a summary is ready, and automatic pause and resume when an incoming phone call interrupts recording so audio is not lost. The app receives frequent updates, indicating active development and maintenance. It is designed for professionals and students who need to capture meetings, classes and important conversations and quickly transform them into searchable transcripts, summaries and action items on their phone. As a mobile-first tool from a Brazilian developer with Portuguese-language focus, it fits the Latin American market for AI meeting capture. Pricing varies by plan. Check the official website for current pricing.
Best suited for
Eleveo is custom pricing (contact sales); Grava AI is a free tier with paid upgrades (freemium). Always confirm current pricing on each vendor's site before buying.
| Feature | Eleveo | Grava AI |
|---|---|---|
| Core capability | AI speech analytics with continuous speech-to-text transcription | Audio recording with automatic transcription and speaker identification |
| Standout feature | Omnichannel media capture (voice, video, and screen recording) | AI-generated summaries with automatically detected topics |
| Team usage | Automated call summaries with highlights, topics, and next steps | Interactive chat to ask questions about a recording |
| Integrations | Sentiment detection and conversation categorization across interactions | To-Do feature that turns recordings into editable task lists |
| Languages & capture | Workforce management with AI forecasting and agent scheduling | Professional PDF report generation |
| Best-fit workflow | Compliance tooling for GDPR, PCI-DSS, and TCPA | Automatic pause and resume during incoming phone calls |
Eleveo
Choose Eleveo if you need recording and transcribing customer service and sales calls at scale — strengths include analyzes and transcribes 100% of recorded interactions, not just samples.
Grava AI
Choose Grava AI if you need recording and transcribing in-person business meetings on a phone — strengths include transcription engine oriented to brazilian portuguese, with spanish and english support.
Eleveo
Grava AI
It depends on your workflow. Eleveo is strong for recording and transcribing customer service and sales calls at scale, while Grava AI is strong for recording and transcribing in-person business meetings on a phone. Both transcribe and summarize meetings.
Eleveo is custom pricing and Grava AI is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
Often yes: teams combine tools when one handles capture and another handles analysis.
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