Dovetail: Customer insights platform that centralizes interviews and feedback, with AI transcription, analysis, search, and a research repository. YOMEL: Japanese AI meeting-minutes tool that records, transcribes, and auto-summarizes online and in-person meetings. Here's where each one pulls ahead on pricing, features, and the meetings it suits best.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist Dovetail when transcribing and analyzing user research interviews matters most, and YOMEL when teams needing accurate transcription of in-person and online japanese meetings matters most. Trial each on a few real meetings before you commit — the better fit usually shows fast.
Customer insights platform that centralizes interviews and feedback, with AI transcription, analysis, search, and a research repository.
Japanese AI meeting-minutes tool that records, transcribes, and auto-summarizes online and in-person meetings.
Dovetail is a customer insights and research platform that centralizes qualitative data from user interviews, sales calls, support tickets, and research studies into a single repository powered by AI. Teams can upload or import interview recordings and let Dovetail handle AI transcription, then analyze the material to turn raw feedback into structured intelligence. Its AI capabilities include automatic analysis, AI chat and search across customer data, AI dashboards that visualize trends alongside business metrics, and AI docs for creating shareable outputs. The research repository organizes studies, transcripts, tags, and highlights so insights remain searchable and reusable across projects, and highlight reels let teams clip and share video evidence of key moments. Dovetail supports transcription in multiple languages and includes redaction of sensitive information for privacy. It connects to other tools through integrations and an API so customer signals can flow across a team's stack. Used by product, design, research, and customer experience teams, Dovetail aims to replace assumption-based decisions with evidence drawn directly from customer conversations and feedback. Pricing varies by plan. Check the official website for current pricing.
Best suited for
YOMEL is a Japanese AI meeting-minutes (議事録) service developed by PKSHA Infinity, part of the PKSHA group. It is designed to automate the work of capturing, transcribing, and summarizing meetings so teams can produce structured minutes shortly after a discussion ends. After installing a desktop or smartphone app, users start recording with one click, and YOMEL transcribes the audio, automatically identifies speakers, and generates a draft of the minutes. Its speech recognition is tuned for Japanese and aims to handle unclear or noisy audio. The tool works with major web-conferencing platforms such as Microsoft Teams, Zoom, Google Meet, and Webex, as well as in-person meetings recorded on a phone. Features include automatic summarization, custom summary formats tailored to different meeting types, key-point extraction, a registered dictionary for specialized terms, search and bulk replace, and external sharing via URL. A more recent AI chat capability lets users ask questions against their meeting logs to organize agendas and extract follow-up tasks. The company reports the service is used by thousands of companies and processes a large volume of meetings each month. Pricing varies by plan. Check the official website for current pricing.
Best suited for
Dovetail is a free tier with paid upgrades (freemium); YOMEL is a free tier with paid upgrades (freemium). Always confirm current pricing on each vendor's site before buying.
| Feature | Dovetail | YOMEL |
|---|---|---|
| Core capability | AI transcription of interview and meeting recordings | One-click recording via desktop and smartphone apps |
| Standout feature | Automatic analysis that turns raw feedback into structured insights | Japanese-optimized speech-to-text transcription |
| Team usage | AI chat and search across all customer data | Automatic speaker identification |
| Integrations | Research repository for transcripts, tags, and highlights | AI summarization with custom summary formats per meeting type |
| Languages & capture | Highlight reels and video clips of key moments | Works with Microsoft Teams, Zoom, Google Meet, and Webex plus in-person meetings |
| Best-fit workflow | AI dashboards, AI docs, and sensitive-information redaction | Registered dictionary, search and bulk replace, and URL-based external sharing |
Dovetail
Choose Dovetail if you need transcribing and analyzing user research interviews — strengths include centralizes interviews and feedback from many sources in one repository.
YOMEL
Choose YOMEL if you need japanese companies automating internal meeting minutes — strengths include speech recognition specifically tuned for japanese, including noisy or unclear audio.
Dovetail
YOMEL
It depends on your workflow. Dovetail is strong for transcribing and analyzing user research interviews, while YOMEL is strong for japanese companies automating internal meeting minutes. Both transcribe and summarize meetings.
Dovetail is a free tier with paid upgrades and YOMEL is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
Often yes: teams combine tools when one handles capture and another handles analysis.
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